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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,885 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,885 reviews

April 11, 2022

Best Dealership experience I’ve ever had. BJ was very helpful and had our whole desl done and us on our way in no time. More

by mhatch61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Cornell, Matt Ward
Apr 12, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review and five stars! We appreciate your business and look forward to welcoming you back to Cross Chrysler Jeep FIAT again next time.

April 09, 2022

Everyone was friendly and knowledgeable. We got everything we asked for and then some. Felt that the team went above and beyond. More

by mbsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Tyler Morrison
Apr 09, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Cross Chrysler Jeep Fiat.

April 09, 2022

The salesmen were vary helpful and knowledgeable about there product and the financing options I would definitely recommend them.. I may even return for a new truck when I am ready.. More

by rugore2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 10, 2022 -

Cross Chrysler Jeep Fiat responded

Rugore2, Thank you so much for taking the time to give us some feedback and write a review. We appreciate it very much. Let us know if you need any further assistance. Have a great day! Regards, Cross Chrysler Jeep FIAT

April 08, 2022

My salesman Joel was awesome, easiest car buying experience I’ve had in and out in an hour. Cross did everything they said they and more. When I walked in to pick up Jeep Wrangler they had it on the More

by Ram truck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel, James Holfinger
Apr 09, 2022 -

Cross Chrysler Jeep Fiat responded

Hi, thank you for taking the time to write a positive review! We're glad to hear our Sales Team was able to help you find a great new Jeep Wrangler and were able to make your overall experience at our dealership awesome and easy. If you ever need help with your new Jeep Wrangler, feel free to give us a call at Cross Chrysler Jeep Fiat.

April 06, 2022

I am a repeat customer for Shawn Lopes and he also had Chris Gass working with me they did everything thing they possibly could to get this job done. I can’t think Jon Cross enough for getting involved to More

by bhouchin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 06, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for your positive review. It is fantastic to know that our team could meet your expectations. Thank you for choosing Cross Chrysler Jeep Fiat and we look forward to your next visit. Chris Madison General Manager cmadison@crossmtrs.com

April 06, 2022

I had a wonderful experience with Sean Lopes. I've bought over 9 cars and he was by far the nicest and non pushy sales man. He was just as excited as I was to finally get a Wrangler! I would defi More

by astuecker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 07, 2022 -

Cross Chrysler Jeep Fiat responded

Congratulations on your Wrangler. I am glad to see our team here at Cross Chrysler Jeep FIAT was able to provide you with a stellar experience and earn your recommendation.

April 04, 2022

I have been looking for a Jeep Wrangler Rubicon for quite awhile. In the course of doing so I came upon Cross Jeep. I sent an inquiry about a particular Jeep and was fortunate to have Shawn respond. I asked More

by Bat24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Darryl Brown
Apr 05, 2022 -

Cross Chrysler Jeep Fiat responded

Hi, thank you for taking the time to write about your experience at our dealership. We're glad to hear you consistently leave our dealership pleased with the high level of customer service and attentiveness you received from our Sales Team. We hope your son loves his new Jeep Wrangler Rubicon, and we look forward to working with you both in the future at Cross Chrysler Jeep Fiat.

April 01, 2022

Shawn Lopes was persistent in finding exactly what I wanted and making it happen in my payment range! Thank Shawn! More

by Andrew_m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 02, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review. We are so happy to hear that you loved the staff. We are happy to assist with all your automotive needs at Cross Chrysler Jeep FIAT.

April 01, 2022

If you need a new car ask for chase. I have purchased multiple vehicles from him now and he always makes it a easy and positive experience. Super nice, knowledgeable and easy to work wit More

by pox.dyes0k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Apr 02, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, thank you so much for providing this positive feedback about our Sales Team here at Cross Chrysler Jeep FIAT.

March 30, 2022

I would highly recommend buying from Cross. They are a straightforward and honest dealership that doesn't use tricks and delivers as promised. Ask for Joel if you're considering buying a car an More

by willscourfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Madison, Angelica Ortega
Apr 02, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for choosing Cross Chrysler Jeep FIAT! We are happy to know that our Sales Team provided you with an honest and efficient experience. Until next time!

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