
Cross Chrysler Jeep Fiat
Louisville, KY
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Tyler the service advisor has always been a stand up guy with me and makes sure to get the issue or service done and done correctly. I drive 45 minutes to cross for the service. They are not my closest but with me and makes sure to get the issue or service done and done correctly. I drive 45 minutes to cross for the service. They are not my closest but by far the best. More
My son, after we left the dealer, asked what was customer service. I explained to him, it is everything Chris and the team did at Cross Jeep. Most of the transaction took place online, and for a different ve service. I explained to him, it is everything Chris and the team did at Cross Jeep. Most of the transaction took place online, and for a different vehicle no doubt, but Chris maintained contact and when that vehicle sold, suggested what would be the one I’d buy. When I finally came to the dealer, Chris not only got me focused on the business at hand, but also found some entertainment for my (phoneless) 12 year old. When he noticed a spot the detailer missed, he asked me if he could get it cleaned up because he didn’t like selling a dirty car. Always professional, and very friendly. More
Our salesperson was fantastic (Shawn) - very responsive. Paperwork went very smoothly so we were in & out very quickly. Interior of vehicle was decently detailed. Paperwork went very smoothly so we were in & out very quickly. Interior of vehicle was decently detailed. More
Shawn our salesman described everything about the van we were buying. He answered all the questions we asked. Would highly recommend dealing with Shawn. were buying. He answered all the questions we asked. Would highly recommend dealing with Shawn. More
I've been doing business with Cross Motors since 1991. This is the only dealership I go to. Everyone there is friendly, courteous and professional. I would not purchase a vehicle anywhere else. Sales, This is the only dealership I go to. Everyone there is friendly, courteous and professional. I would not purchase a vehicle anywhere else. Sales, service and parts are all 5 star!!!!! My salesman: B J Cornell was the best!!!! More
Joel and Shawn were both great to work with! It was a great and easy experience with this dealership! I was purchasing from out of state so sometimes that can be difficult, but they made it easy It was a great and easy experience with this dealership! I was purchasing from out of state so sometimes that can be difficult, but they made it easy-peasy! We arrived at the dealership and they had everything ready. I was on my way home in my new jeep in less than an hour! More