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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,871 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,871 reviews

March 23, 2022

This is the best Jeep dealer in Louisville. Easy to book an appointment, easy drop off, good updates while vehicle is in, easy pickup More

by Sam K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Mar 24, 2022 -

Cross Chrysler Jeep Fiat responded

We appreciate your business and the wonderful feedback on your experience. Please let us know if you need anything in the future.

March 23, 2022

Tyler the service advisor has always been a stand up guy with me and makes sure to get the issue or service done and done correctly. I drive 45 minutes to cross for the service. They are not my closest but More

by jonathan Queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
Mar 23, 2022 -

Cross Chrysler Jeep Fiat responded

Jonathan, thanks for the positive review! We can't tell you how nice it feels to hear that our Service Team went above and beyond to make sure your experience was a memorable one with us at Cross Chrysler Jeep Fiat. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

March 21, 2022

My son, after we left the dealer, asked what was customer service. I explained to him, it is everything Chris and the team did at Cross Jeep. Most of the transaction took place online, and for a different ve More

by Kris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Car detail specialist (name unknown), Todd Isenberg, Chris Gabehart
Mar 21, 2022 -

Cross Chrysler Jeep Fiat responded

Hello Kris! We are happy to know our Sales Team provided you with excellent customer service throughout the process and we appreciate you sharing your kind feedback. Thank you for choosing to do business with Cross Chrysler Jeep FIAT.

March 21, 2022

Our salesperson was fantastic (Shawn) - very responsive. Paperwork went very smoothly so we were in & out very quickly. Interior of vehicle was decently detailed. More

by sassy_chas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Mar 24, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, We are pleased that our team was responsive and could meet your expectations. Thank you for choosing Cross Chrysler Jeep FIAT and we hope to see you again.

March 20, 2022

Best Jeep buying experience ever! Highly recommend Cross Jeep in Louisville, Kentucky. Worth the 3 1/2 hour drive. More

by ptpark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Mar 21, 2022 -

Cross Chrysler Jeep Fiat responded

Hello! Thank you for taking the time to leave a review. We appreciate the positive feedback and we hope you have a wonderful day! Regards, Cross Chrysler Jeep FIAT

March 18, 2022

Shawn our salesman described everything about the van we were buying. He answered all the questions we asked. Would highly recommend dealing with Shawn. More

by mbschmidt1Mike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Mar 19, 2022 -

Cross Chrysler Jeep Fiat responded

Hello! Thank you for leaving us a 5-star review, we really appreciate it! I am glad to hear that you had a great experience with your van purchase here with us. Thank you for choosing Cross Chrysler Jeep FIAT

March 18, 2022

I've been doing business with Cross Motors since 1991. This is the only dealership I go to. Everyone there is friendly, courteous and professional. I would not purchase a vehicle anywhere else. Sales, More

by RUTHFUCHS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B J Cornell (my salesman) was fabulous. Tony & Evan in parts, Corey and Donovan in Service. , Dustin Madison, Matt Ward, Greg Clark, Matty Ward, Shawn Lopes, Stacey Cardwell, Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
Mar 19, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for always choosing Cross Chrysler Jeep FIAT! We are happy to know that you enjoyed working with our Sales and Service Teams throughout the years. Until next time!

March 17, 2022

Excellent! Very fair, extremely efficient. Chris was outstanding. Will come back to Cross for sure More

by bbotts42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Chris Gabehart
Mar 17, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know at Cross Chrysler Jeep Fiat.

March 16, 2022

Salesman Shawn Lopez was fabulous from start to finish! Great buying experience! I will highly recommend in the future. More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Chase Vancelette, James Holfinger
Mar 17, 2022 -

Cross Chrysler Jeep Fiat responded

Hi Brian, It makes us happy to hear about your fabulous buying experience and we hope that you are enjoying your purchase. Thank you for choosing Cross Chrysler Jeep FIAT and please know that we are always here for you.

March 15, 2022

Joel and Shawn were both great to work with! It was a great and easy experience with this dealership! I was purchasing from out of state so sometimes that can be difficult, but they made it easy More

by Kristi M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel, Matt Ward, Shawn Lopes
Mar 16, 2022 -

Cross Chrysler Jeep Fiat responded

Kristi, thank you for taking the time to leave us a positive review! I am happy to learn that our Sales Team at Cross Chrysler Jeep FIAT was able to help you find a great Jeep and was able to make the overall experience at our dealership smooth and efficient. Reach out to Cross Chrysler Jeep FIAT for any auto needs in the future, and enjoy your new Jeep!

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