
Cross Chrysler Jeep Fiat
Louisville, KY
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I ordered a Jeep Wrangler through Cross Motors and worked with Matt Beard. He was very informative, responsive, and overall a pleasure to work with. This was by far the best car buying experience I’ve ever h with Matt Beard. He was very informative, responsive, and overall a pleasure to work with. This was by far the best car buying experience I’ve ever had. Thank you Matt! More
They were very helpful when we exchanged our new Jeep Wrangler. We purchased one brand new and it ended up having transmission problems. Chris, Mark and all the staff at the dealership made the process e Wrangler. We purchased one brand new and it ended up having transmission problems. Chris, Mark and all the staff at the dealership made the process easy! More
Tyler the service advisor has always been a stand up guy with me and makes sure to get the issue or service done and done correctly. I drive 45 minutes to cross for the service. They are not my closest but with me and makes sure to get the issue or service done and done correctly. I drive 45 minutes to cross for the service. They are not my closest but by far the best. More
Our salesperson was fantastic (Shawn) - very responsive. Paperwork went very smoothly so we were in & out very quickly. Interior of vehicle was decently detailed. Paperwork went very smoothly so we were in & out very quickly. Interior of vehicle was decently detailed. More
My son, after we left the dealer, asked what was customer service. I explained to him, it is everything Chris and the team did at Cross Jeep. Most of the transaction took place online, and for a different ve service. I explained to him, it is everything Chris and the team did at Cross Jeep. Most of the transaction took place online, and for a different vehicle no doubt, but Chris maintained contact and when that vehicle sold, suggested what would be the one I’d buy. When I finally came to the dealer, Chris not only got me focused on the business at hand, but also found some entertainment for my (phoneless) 12 year old. When he noticed a spot the detailer missed, he asked me if he could get it cleaned up because he didn’t like selling a dirty car. Always professional, and very friendly. More
Shawn our salesman described everything about the van we were buying. He answered all the questions we asked. Would highly recommend dealing with Shawn. were buying. He answered all the questions we asked. Would highly recommend dealing with Shawn. More