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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,885 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,885 reviews

March 30, 2022

Professional, knowledgeable, great! Everything taken care of, great deal on the Jeep, and helpful. Very, very pleased. More

by rhawkins99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, James Holfinger
Mar 31, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for the excellent review! Congratulations on your new Jeep! Don't hesitate to reach out to us when we can work with you down the road at Cross Chrysler Jeep Fiat.

March 26, 2022

I ordered a Jeep Wrangler through Cross Motors and worked with Matt Beard. He was very informative, responsive, and overall a pleasure to work with. This was by far the best car buying experience I’ve ever h More

by K Simpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Mar 26, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to write a positive review! We're glad to hear our Sales Team was able to help you find a great new Jeep Wrangler and were able to make your overall experience at our dealership the best. If you ever need help with your new Cross Chrysler Jeep Fiat.

March 26, 2022

They were very helpful when we exchanged our new Jeep Wrangler. We purchased one brand new and it ended up having transmission problems. Chris, Mark and all the staff at the dealership made the process e More

by ADixon1217
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark , James Holfinger, Chris Gabehart
Mar 26, 2022 -

Cross Chrysler Jeep Fiat responded

Hello! Thank you for the positive feedback. We are very glad to know our Sales Team made the exchange process a smooth and easy one for you. We value your business with Cross Chrysler Jeep FIAT.

March 24, 2022

Very good experience overall, BJ was awesome! I’ll be back and certainly would recommend Cross to all my friends! More

by Joe Henkel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Cornell, Matthew Beard
Mar 24, 2022 -

Joe Henkel responded

Thank you BJ, I'm loving this Gladiator Mojave!

Mar 25, 2022 -

Cross Chrysler Jeep Fiat responded

Hello! With very much thanks, we appreciate you taking the time to write a review. It is nice to see you had a good experience with our dealership. Come back anytime! All the best, Cross Chrysler Jeep FIAT

March 23, 2022

This is the best Jeep dealer in Louisville. Easy to book an appointment, easy drop off, good updates while vehicle is in, easy pickup More

by Sam K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Mar 24, 2022 -

Cross Chrysler Jeep Fiat responded

We appreciate your business and the wonderful feedback on your experience. Please let us know if you need anything in the future.

March 23, 2022

Tyler the service advisor has always been a stand up guy with me and makes sure to get the issue or service done and done correctly. I drive 45 minutes to cross for the service. They are not my closest but More

by jonathan Queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
Mar 23, 2022 -

Cross Chrysler Jeep Fiat responded

Jonathan, thanks for the positive review! We can't tell you how nice it feels to hear that our Service Team went above and beyond to make sure your experience was a memorable one with us at Cross Chrysler Jeep Fiat. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

March 21, 2022

Our salesperson was fantastic (Shawn) - very responsive. Paperwork went very smoothly so we were in & out very quickly. Interior of vehicle was decently detailed. More

by sassy_chas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Mar 24, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, We are pleased that our team was responsive and could meet your expectations. Thank you for choosing Cross Chrysler Jeep FIAT and we hope to see you again.

March 21, 2022

My son, after we left the dealer, asked what was customer service. I explained to him, it is everything Chris and the team did at Cross Jeep. Most of the transaction took place online, and for a different ve More

by Kris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Car detail specialist (name unknown), Todd Isenberg, Chris Gabehart
Mar 21, 2022 -

Cross Chrysler Jeep Fiat responded

Hello Kris! We are happy to know our Sales Team provided you with excellent customer service throughout the process and we appreciate you sharing your kind feedback. Thank you for choosing to do business with Cross Chrysler Jeep FIAT.

March 20, 2022

Best Jeep buying experience ever! Highly recommend Cross Jeep in Louisville, Kentucky. Worth the 3 1/2 hour drive. More

by ptpark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Mar 21, 2022 -

Cross Chrysler Jeep Fiat responded

Hello! Thank you for taking the time to leave a review. We appreciate the positive feedback and we hope you have a wonderful day! Regards, Cross Chrysler Jeep FIAT

March 18, 2022

Shawn our salesman described everything about the van we were buying. He answered all the questions we asked. Would highly recommend dealing with Shawn. More

by mbschmidt1Mike
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Mar 19, 2022 -

Cross Chrysler Jeep Fiat responded

Hello! Thank you for leaving us a 5-star review, we really appreciate it! I am glad to hear that you had a great experience with your van purchase here with us. Thank you for choosing Cross Chrysler Jeep FIAT

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