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Cross Chrysler Jeep Fiat

Overview Reviews (1,885) Inventory (228)

Cross Chrysler Jeep Fiat

Name: Cross Chrysler Jeep Fiat
Address: 1501 Gardiner Lane, Louisville, KY, 40218, US
Telephone: (502) 459-9900
Rating: 4.9

4.9

1,885 Reviews

1501 Gardiner Lane, Louisville, Kentucky 40218

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Sales: (502) 459-9900

Service: (502) 459-9900

Parts: (502) 459-9900

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Cross Chrysler Jeep Fiat

Louisville, KY

Overview

Reviews

Vehicles

4.9

1,885 Reviews

Call Dealership (502) 459-9900

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1501 Gardiner Lane

Louisville, KY

40218

Directions

4.9

1,885 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (1,885) Inventory (228)

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Service: (502) 459-9900

Parts: (502) 459-9900

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buying experience sales person recommend dealer Shawn Chris price helpful Cross

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Showing 1,885 reviews

March 18, 2022

SALES VISIT - NEW

I've been doing business with Cross Motors since 1991. This is the only dealership I go to. Everyone there is friendly, courteous and professional. I would not purchase a vehicle anywhere else. Sales, This is the only dealership I go to. Everyone there is friendly, courteous and professional. I would not purchase a vehicle anywhere else. Sales, service and parts are all 5 star!!!!! My salesman: B J Cornell was the best!!!! More

by RUTHFUCHS55

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

B J Cornell (my salesman) was fabulous. Tony & Evan in parts, Corey and Donovan in Service. , Dustin Madison, Matt Ward, Greg Clark, Matty Ward, Shawn Lopes, Stacey Cardwell, Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson

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Mar 19, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for always choosing Cross Chrysler Jeep FIAT! We are happy to know that you enjoyed working with our Sales and Service Teams throughout the years. Until next time!

March 17, 2022

SALES VISIT - NEW

Excellent! Very fair, extremely efficient. Chris was outstanding. Will come back to Cross for sure Very fair, extremely efficient. Chris was outstanding. Will come back to Cross for sure More

by bbotts42

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Todd Isenberg, Chris Gabehart

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Mar 17, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know at Cross Chrysler Jeep Fiat.

March 16, 2022

SALES VISIT - NEW

Salesman Shawn Lopez was fabulous from start to finish! Great buying experience! I will highly recommend in the future. Great buying experience! I will highly recommend in the future. More

by Brian

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Shawn Lopes, Chase Vancelette, James Holfinger

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Mar 17, 2022 -

Cross Chrysler Jeep Fiat responded

Hi Brian, It makes us happy to hear about your fabulous buying experience and we hope that you are enjoying your purchase. Thank you for choosing Cross Chrysler Jeep FIAT and please know that we are always here for you.

March 15, 2022

SALES VISIT - USED

Joel and Shawn were both great to work with! It was a great and easy experience with this dealership! I was purchasing from out of state so sometimes that can be difficult, but they made it easy It was a great and easy experience with this dealership! I was purchasing from out of state so sometimes that can be difficult, but they made it easy-peasy! We arrived at the dealership and they had everything ready. I was on my way home in my new jeep in less than an hour! More

by Kristi M

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joel, Matt Ward, Shawn Lopes

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Mar 16, 2022 -

Cross Chrysler Jeep Fiat responded

Kristi, thank you for taking the time to leave us a positive review! I am happy to learn that our Sales Team at Cross Chrysler Jeep FIAT was able to help you find a great Jeep and was able to make the overall experience at our dealership smooth and efficient. Reach out to Cross Chrysler Jeep FIAT for any auto needs in the future, and enjoy your new Jeep!

March 11, 2022

SALES VISIT - USED

Had a great experience with Chris. He made my out of state purchase arguably the best car buying experience I have had. Even helped line up delivery of both the new truck and my trade He made my out of state purchase arguably the best car buying experience I have had. Even helped line up delivery of both the new truck and my trade in. Will certainly contact him again the future. Highly recommend. More

by dilmmurray

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris Gabehart

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Mar 11, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for choosing Cross Chrysler Jeep FIAT! We are happy to know that our team provided you with the best car-buying transaction that you have experienced. Let us know if there is anything else we can help you with. Until next time!

March 08, 2022

SALES VISIT - USED

I had a great experience buying a used Jeep Compass from Cross Jeep and working with Shawn Lopes. He made the process very easy. Cross Jeep and working with Shawn Lopes. He made the process very easy. More

by Dlglesser

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Shawn Lopes

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Mar 08, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your great car-buying experience! Congratulations on your new Jeep Compass! We truly appreciate your positive feedback, and we are looking forward to working with you again at Cross Chrysler Jeep Fiat.

March 07, 2022

SALES VISIT - NEW

The team are very kind and efficient. Did not feel pressured. Quick easy process. Will be a return customer Did not feel pressured. Quick easy process. Will be a return customer More

by Kirbycpc

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Shawn Lopes

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Mar 07, 2022 -

Cross Chrysler Jeep Fiat responded

We are so pleased to learn that our team took wonderful care of you here at Cross Chrysler Jeep FIAT. We strive to provide our customers with the best service possible. We appreciate your business.

March 07, 2022

SALES VISIT - NEW

Chris was very friendly and not over pressuring. He was very knowledgeable about this Jeep and all other models. Great experience. He was very knowledgeable about this Jeep and all other models. Great experience. More

by Kbieker

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Chris Gabehart

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Mar 07, 2022 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you so much for sharing your positive feedback about us here at Cross Chrysler Jeep FIAT. Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!

March 07, 2022

SALES VISIT - USED

This was the best salesman I've ever had. Is knowledgeable friendly Most of all not pushy. I'd definitely recommend this Chris and Cross. Is knowledgeable friendly Most of all not pushy. I'd definitely recommend this Chris and Cross. More

by jillb32feb

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Our finance guy is not listed. He was great and honest, fun to talk too., Chris Gabehart

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Mar 07, 2022 -

Cross Chrysler Jeep Fiat responded

Jillb32feb, Thank you for taking the time to write out a review. We appreciate the feedback and are glad to hear you had a good experience at our dealership. Please come back anytime you need anything! Regards, Cross Chrysler Jeep FIAT

March 05, 2022

SALES VISIT - USED

My purchase was easy and painless. Conducted our business via email and phone as I live in a different state. Drove down and was in and out in less than an hour with my new vehicle. Conducted our business via email and phone as I live in a different state. Drove down and was in and out in less than an hour with my new vehicle. The staff was courteous and professional. A good experience. More

by jccastile1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Matthew Beard

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Mar 06, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave us a positive review. I am happy to learn that our Sales Team was able to help you find a great vehicle and was able to make the overall experience at our dealership smooth and stress-free. If you ever need help with any auto needs in the future, feel free to give us a call here at Cross Chrysler Jeep FIAT! Enjoy your new vehicle!

Cross Chrysler Jeep Fiat

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