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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

February 07, 2022

They waited for me and my wife in a snow storm so we could pick up our new Jeep. More

by Wagner2.richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Brown, James Holfinger
Feb 07, 2022 -

Cross Chrysler Jeep Fiat responded

We are so pleased to learn that you purchased a new Jeep here at Cross Chrysler Jeep FIAT. We strive to provide our customers with the best service possible. We appreciate your business.

February 07, 2022

Brought a new Jeep Cherokee L from Cross, and had the pleasure of Shawn as my salesman. He was extremely helpful, and even helped with being attentive to my family and our busy toddler. Would highly reco More

by Enelsonjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 07, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, we are so pleased to receive this positive feedback about our Sales Team here at Cross Chrysler Jeep FIAT.

February 02, 2022

My car broke down last week. I called around to the other 4-5 dealerships in Louisville. No one could take me. They said “it’s going to be at least 2 weeks until we can get it in.” I called the call center f More

by rherndon933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Feb 02, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, It makes us happy that our team went above and beyond to get you back on the road in a timely manner. Thank you for choosing Cross Chrysler Jeep FIAT and know that we are always here for you.

February 01, 2022

Bought my 4th vehicle from Cross and had another great experience! Worked with Matt Beard again and it was hassle free as usual. More

by Ricleslie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Feb 02, 2022 -

Cross Chrysler Jeep Fiat responded

Ricleslie, we are so happy to learn that you purchased another vehicle here at Cross Chrysler Jeep FIAT. Our Sales Team always goes above and beyond to be the best for our customers. We value your business. We appreciate you being a loyal customer.

January 31, 2022

If you need help finding a vehicle new or used Chris Gabehart is your guy. Outstanding customer service and goes the extra mile. More

by Mcat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Feb 02, 2022 -

Cross Chrysler Jeep Fiat responded

Hi there, We strive to create a customer-driven experience, so we are pleased that Chris and our team provided you with outstanding service. At Cross Chrysler Jeep FIAT, your business is appreciated, and please know that we are always here should you need us.

January 31, 2022

I traded in my Silverado truck for a Jeep Wrangler and the person that helped me is a great salesman his name is Shawn Lopes and he’s the man to talk to. I’m so happy with my Jeep Wrangler. I just love 🥰 More

by Deborah Bowles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Feb 02, 2022 -

Cross Chrysler Jeep Fiat responded

Hi Deborah, It is nice that Shawn and our team could meet your expectations. We hope that you enjoy your Jeep Wrangler and your recommendation is appreciated. Thank you for choosing Cross Chrysler Jeep FIAT and know that we are always here should you need us.

January 30, 2022

Cross Jeep and Shawn were awesome, one of the easiest dealers Iv ever worked with! Would definitely recommend them and would purchase there again! Thanks More

by gtr_200485
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 02, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for choosing Cross Chrysler Jeep FIAT! We are happy to know that you enjoyed the easiest experience. Our team is always here for you when you need them!

January 28, 2022

Kevin helped me in the Service Dept. he was wonderful to Kevin helped me in the Service Dept. he was wonderful to work with and was very professional More

by Shelley Levy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Feb 01, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave us a great review, Shelley! It was a pleasure to work with you, and we look forward to working with you again at Cross Chrysler Jeep Fiat.

January 28, 2022

Excellent service in a reasonable time. The only negative is I didn’t get to sit in the massage chair. More

by Jenysu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Feb 01, 2022 -

Cross Chrysler Jeep Fiat responded

Jeny, thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

January 27, 2022

The service was great and the people were friendly. I would recommend shopping there for anyone looking for Jeeps. More

by drew2johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Chris Gabehart
Feb 01, 2022 -

Cross Chrysler Jeep Fiat responded

We are so pleased to learn that you had a great experience with us here at Cross Chrysler Jeep FIAT. We value your business.

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