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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

January 26, 2022

Didn’t feel pressured. Very friendly. Best car buying experience ever. Shawn was so helpful and made buying a car a great experience! Shawn made us feel comfortable and he didn’t pressure us into buying More

by lunchmkr12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jan 26, 2022 -

lunchmkr12 responded

A great place to buy a automobile from.

Jan 26, 2022 -

Cross Chrysler Jeep Fiat responded

We are so pleased to learn that our Sales Team helped you purchase a new vehicle here at Cross Chrysler Jeep FIAT. We appreciate your business and thank you for your kind words.

January 25, 2022

We bought two jeeps in a week and the whole car buying experience was exceptional. Great service from Shawn Lopes and excellent finances from James Holfinger. More

by Dusty34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jan 25, 2022 -

Cross Chrysler Jeep Fiat responded

Cross Chrysler Jeep FIAT wants to thank you for the five star rating, we're glad to hear everything went well!

January 25, 2022

The best car buying experience I have ever had. Shawn Lopes is a fantastic car salesman. I didn’t feel pressured and they wasn’t pushy at all. I definitely recommend anyone to them looking for a vehicle. More

by ShaysMom05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jan 26, 2022 -

Cross Chrysler Jeep Fiat responded

We are so pleased to learn that our Sales Team took amazing care of you here at Cross Chrysler Jeep FIAT. We strive to provide our customers with the best service possible. We value your business.

January 24, 2022

I purchased my 2019 Jeep Wrangler from out of state and Shawn Lopes made it even easier and more convenient than I typically experience at a local dealership. Shawn sent detailed pics and answered all of m More

by wrmanion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Shawn Lopes
Jan 25, 2022 -

Cross Chrysler Jeep Fiat responded

Hi, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great 2019 Jeep Wrangler and were able to make your overall experience at our dealership easy and outstanding. If you ever need help with your new 2019 Jeep Wrangler, feel free to give us a call at Cross Chrysler Jeep Fiat.

January 23, 2022

Had a very easy and smooth experience. Mark Yates was very helpful and helped me with every step of the process. Very easy to get a hold of and easy to communicate with. Everybody I interacted with at th More

by MikeB717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates
Jan 23, 2022 -

Cross Chrysler Jeep Fiat responded

Hi Mike! Thank you for your 5-star review, we really appreciate the feedback. We are very happy that you had a great experience with us. Thank you for choosing Cross Chrysler Jeep FIAT.

January 21, 2022

Mark was fantastic and made the buying experience seamless. I would definitely recommend them to anyone looking for a Jeep More

by Silleyesmar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates, James Holfinger
Jan 22, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, thank you for this positive feedback about our Sales Team here at Cross Chrysler Jeep FIAT.

January 20, 2022

BJ was great to work with!! We love our new Jeep Grand Cherokee limited x! More

by Bsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ
Jan 20, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Team at Cross Chrysler Jeep FIAT, and we hope that you will continue to visit us. Enjoy your Jeep Grand Cherokee!

January 20, 2022

Keep me up to date on my vehicle as I waited for a new build. Friendly service More

by Dkstrike3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Chris Gabehart
Jan 21, 2022 -

Cross Chrysler Jeep Fiat responded

It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

January 20, 2022

Did a pretty good job on the van the stop and go only work sometimes More

by Gwebb0849
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know the service technicians name
Jan 21, 2022 -

Cross Chrysler Jeep Fiat responded

We thank you for sharing your great review for us here at Cross Chrysler Jeep FIAT. Our Service Team works hard to provide quality services for our customers. Please reach out to us if you need anything.

January 19, 2022

Service was excellent. They focused on getting me in and out quickly as I am from 2 hours away. Really appreciate them caring for my time. More

by Jonah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates, Matt Ward
Jan 20, 2022 -

Cross Chrysler Jeep Fiat responded

Jonah, we truly appreciate your kind review for us here at Cross Chrysler Jeep FIAT. Our Service Team works hard to provide our customers with 5-star quality services in a timely manner. We look forward to helping you again in the future.

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