
Cross Chrysler Jeep Fiat
Louisville, KY
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It was great working with Chris! He made it quick and easy to trade in and get in my new ride. Not to mention he was great person to chat with while we waited on paperwork etc. The whole team at Cross wa easy to trade in and get in my new ride. Not to mention he was great person to chat with while we waited on paperwork etc. The whole team at Cross was friendly and good to work with! More
Very professional and straight forward. There was no pressure about buying this Jeep and I’m proud to be apart of the Jeep family. Mark Yates was very easy to work with and made this experience a great pressure about buying this Jeep and I’m proud to be apart of the Jeep family. Mark Yates was very easy to work with and made this experience a great one for me! More
Cross and chris was a great experience buying a vehicle me and my wife had fun buying our jeep from them and will but again from them . thanks me and my wife had fun buying our jeep from them and will but again from them . thanks More
Chase was awesome ask for him!!!Upon arriving I was not Chase was awesome ask for him!!! Upon arriving I was not swarmed in the parking lot which I appreciated. I entered the sales room and was approache Chase was awesome ask for him!!! Upon arriving I was not swarmed in the parking lot which I appreciated. I entered the sales room and was approached by Chase. I am glad that I was because he was not pushy at all. I wanted to experience a few vehicles and he took a good bit of time to help me. Ultimately, we did make a deal and throughout the process it felt like he was genuine. That may seem insignificant but other dealerships I've visited didn't leave me feeling the same way. 10 out of 10 recommend.... except this scale only goes to 5. :) More
Very good experience. I’ve bought a lot of cars and this is the first dealership that I will use for service and will purchase future vehicles there. Showroom clean and everyone I dealt with was very frie is the first dealership that I will use for service and will purchase future vehicles there. Showroom clean and everyone I dealt with was very friendly. More
Kept me informed through the whole process as to what they were doing to my vehicle at all times. Service person was very knowledgeable and answered all the questions I had. they were doing to my vehicle at all times. Service person was very knowledgeable and answered all the questions I had. More
Quick, easy, did as they said they would deal. I literally traded over the phone. Sent some pics of my car, they sent me back a deal sheet. Terms as agreed, drove 2 hours and made the deal official. literally traded over the phone. Sent some pics of my car, they sent me back a deal sheet. Terms as agreed, drove 2 hours and made the deal official. They didn’t pressure us in the finance office for extras. They offered them and we bought GAP at a rate on par with my insurance companies loan lease payoff with one extra benefit, their GAP pays my deductible if something happened to total my vehicle. The main reason I went here was great selection and no market adjustment on their vehicles. The addendum stickers I have seen at other dealers adds thousands to a purchase price and immediately puts you upside down. That and the useless extras some dealers add can wreck you if you aren’t careful. We just had a really positive experience and our salesperson BJ was phenomenal. Will definitely consider them for future purchases. More