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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

January 17, 2022

It was great working with Chris! He made it quick and easy to trade in and get in my new ride. Not to mention he was great person to chat with while we waited on paperwork etc. The whole team at Cross wa More

by levib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Chris Gabehart
Jan 17, 2022 -

Cross Chrysler Jeep Fiat responded

Levi, thank you for taking the time to share your fast and easy experience! Congratulations on your new ride! Don't hesitate to reach out when we can help you again down the road at Cross Chrysler Jeep Fiat!

January 15, 2022

Very professional and straight forward. There was no pressure about buying this Jeep and I’m proud to be apart of the Jeep family. Mark Yates was very easy to work with and made this experience a great More

by Tlwalt22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates!! , Matt Ward, Austin Luckett
Jan 15, 2022 -

Cross Chrysler Jeep Fiat responded

Hi there, Thanks for letting us know about your great experience. We are pleased that you encountered a professional and straightforward experience and we hope that you enjoy your Jeep. Thank you for choosing Cross Chrysler Jeep FIAT and please let us know if we can be of any further assistance.

January 10, 2022

Cross and chris was a great experience buying a vehicle me and my wife had fun buying our jeep from them and will but again from them . thanks More

by Bobbystanbery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Turner, Chris Gabehart
Jan 10, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, thank you so much for sharing your positive feedback about our Sales Team here at Cross Chrysler Jeep FIAT. We look forward to serving you again in the future.

January 07, 2022

Chase was awesome ask for him!!!Upon arriving I was not Chase was awesome ask for him!!! Upon arriving I was not swarmed in the parking lot which I appreciated. I entered the sales room and was approache More

by bsminton76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Chase Vancelette
Jan 07, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, We are thrilled that our team was awesome and provided you with a genuine and enjoyable process. At Cross Chrysler Jeep FIAT we appreciate your recommendation and we hope that you enjoy your purchase. Please reach out if there is anything else we can help with.

January 05, 2022

Great buying experience with no pressure! Great sales team and service department. I highly recommend to others More

by RJeffries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Jan 05, 2022 -

Cross Chrysler Jeep Fiat responded

Cross Chrysler Jeep FIAT appreciates the 5-stars and feedback. The team is glad your experience was great. We look forward to future visits. Take care!

January 05, 2022

Honest, reliable, fast. Easy to deal with and straight forward. Friendly and kind and efficient More

by mindy3101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jan 06, 2022 -

Cross Chrysler Jeep Fiat responded

Mindy, We pride ourselves here at Cross Chrysler Jeep FIAT on our honest and reliable business, and we are pleased to know it did not go unnoticed by you! Thank you for taking the time to share your positive feedback for our team, and we hope you will continue to entrust us with any future automotive needs.

January 03, 2022

Very good experience. I’ve bought a lot of cars and this is the first dealership that I will use for service and will purchase future vehicles there. Showroom clean and everyone I dealt with was very frie More

by Lisastamp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Jan 04, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave us a great review, Lisa! It was a pleasure to work with you, and we look forward to working with you again at Cross Chrysler Jeep Fiat.

January 03, 2022

Kept me informed through the whole process as to what they were doing to my vehicle at all times. Service person was very knowledgeable and answered all the questions I had. More

by Mr.grinch34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison, Kelsi Ferguson
Jan 04, 2022 -

Cross Chrysler Jeep Fiat responded

We strive to provide the best service possible for our customers in a timely matter here at Cross Chrysler Jeep FIAT. We appreciate your kind words about our Service Team. Thank you for your great review.

January 01, 2022

Matt Beard was friendly and made buying our new Jeep easy and hassle free. Definitely would recommend. More

by Pclawrence714
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Jan 02, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great Jeep and made your overall experience at our dealership easy and hassle-free. If you ever need help with your new Jeep, feel free to give us a call at Cross Chrysler Jeep Fiat.

December 31, 2021

Quick, easy, did as they said they would deal. I literally traded over the phone. Sent some pics of my car, they sent me back a deal sheet. Terms as agreed, drove 2 hours and made the deal official. More

by CDADDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Jan 02, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, It is nice to know that you had a positive experience with our Sales Department. We hope that you enjoy your purchase and thank you for choosing Cross Chrysler Jeep FIAT. Don't hesitate to reach out if there is anything else we can do.

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