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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

December 31, 2021

I had to change my appointment several times, Kelsi was very helpful, I will return More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Jan 02, 2022 -

Cross Chrysler Jeep Fiat responded

JJ, thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know.

December 30, 2021

I had a great experience at Cross. I was helped by Shawn, who was tremendously helpful in finding the exact vehicle I was looking for. I received a good value with my trade-in. Really happy with my overall e More

by colinjones1013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Dec 30, 2021 -

Cross Chrysler Jeep Fiat responded

Hello, thank you for taking the time to review our Sales Team. We are pleased to learn of the wonderful care you received during your visit to Cross Chrysler Jeep FIAT.

December 28, 2021

Great service, best inventory in town, if you’re looking for a jeep. Would recommend again for sure. More

by penland10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates, BJ
Dec 28, 2021 -

Cross Chrysler Jeep Fiat responded

Your positive feedback and recommendation are greatly appreciated! Glad to hear Cross Chrysler Jeep FIAT was able to help with quality and professional service, so please don't hesitate to reach out to Cross Chrysler Jeep FIAT for any auto-related needs in the future!

December 25, 2021

This is the second time we bought a Jeep from Chris. We’ll eventually do it a third time! More

by Mary Armao
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Chris Gabehart
Dec 25, 2021 -

Cross Chrysler Jeep Fiat responded

Hello Mary, thank you for these kind words about our Sales Team here at Cross Chrysler Jeep FIAT.

December 23, 2021

Chris G. and team are loaded up with great vehicles at the best prices around. I drove over 300 miles just to get my Ram truck and it sure did live up to what Chris said. Thanks a bunch team and keep up t More

by chefroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Dec 24, 2021 -

Cross Chrysler Jeep Fiat responded

Hi Chefroy, We're delighted to read that you like the variety of vehicles we carry and that our prices are the best. It's also amazing to know that you drove over 300 miles to get your Ram truck and that it was worth it. Thank you for the public appreciation!

December 17, 2021

I have thoroughly enjoyed my 2019 Jeep Grand Cherokee Trailhawk. Cross Motors is a great dealership to work with! More

by Randall1672
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner
Dec 17, 2021 -

Cross Chrysler Jeep Fiat responded

Randall, thank you for the wonderful review of us here at Cross Chrysler Jeep FIAT. We are so pleased to read you are a loyal customer. We value your business.

December 17, 2021

I was an out of state buyer and Chris and the dealership couldn’t have made the unique process any easier! They worked around my schedule since I had a three hour drive to get to them! Highly recommend them More

by phinfanchris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Dec 17, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for sharing your positive feedback and we are pleased that your experience went well and our Sales Team took excellent care of you. We appreciate you choosing to do business with Cross Chrysler Jeep FIAT.

December 17, 2021

Chris was awesome to work with. His knowledge of jeeps and his personality made him a pleasure to work with. More

by Ericgarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Chris Gabehart
Dec 17, 2021 -

Cross Chrysler Jeep Fiat responded

Eric- We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Cross Chrysler Jeep Fiat.

December 16, 2021

It's not often you find a dealership that truly listens, Cross Chrysler Fiat is a rare jewel. Not only do they listen, they work hard to find "The One", that perfect for you vehicle that you only dreamed of More

by Shari Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Clark
Dec 16, 2021 -

Cross Chrysler Jeep Fiat responded

Hello Shari! On behalf of us at Cross Chrysler Jeep FIAT, I would like to thank you for sharing this great review. We're so happy to be able to get you into the vehicle of your dream. We always strive to take the time to go through the buying process to help the customer feel comfortable with their purchase. Our Sales Team loves to see customers happy with their purchases. Happy driving!

December 15, 2021

Best dealer in Louisville Service a few of my cars always great service and communication. Just bought a new vehicle top notch team all around More

by Tcarro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matty Ward, Jon Cross, Tyler Morrison, Chris Gabehart
Dec 16, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road at Cross Chrysler Jeep Fiat.

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