Back

Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,877 Reviews

1501 Gardiner Lane

Louisville, KY

40218

Directions

By Type

Showing 1,877 reviews

November 18, 2021

Couldn’t be happier with my experience with Cross! Shawn Lopes was a great person to work with and had everything together before I even arrived! Usually hate going to dealerships because of the lengthy pro More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Nov 19, 2021 -

Cross Chrysler Jeep Fiat responded

Emily, thank you for sharing your wonderful review of us here at Cross Chrysler Jeep FIAT. Our Sales Team goes above and beyond for our customers. We truly appreciate your kind words and business. We hope you love your new vehicle.

November 17, 2021

I had an awesome experience with our sales rep, Shawn Lopes, and the team at Cross Chrysler Jeep. I flew in from out of town and Shawn picked me from the airport and he made the Jeep buying experience e More

by hylandjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Nov 18, 2021 -

Cross Chrysler Jeep Fiat responded

Glad we could help you drive off the lot with a new Jeep! Enjoy your new ride and don't hesitate to reach out when we can help you again down the road!

November 17, 2021

I’ve bought several Jeeps from Shawn Lopes. He’s honest, friendly and always goes out of his way to make you happy. If you’re looking for a Jeep, go to Shawn Lopes at Cross! More

by Starnold1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Nov 17, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for sharing your wonderful review of our Sales Team here at Cross Chrysler Jeep FIAT. We strive to provide the best service possible for our customers. We value your business.

May 02, 2022 -

Starnold1986 responded

Shawn is one of the best people to work with. Cross has a customer for life! 👍

November 10, 2021

Outstanding staff both Shawn’s and Evan were great. I will be back for more. More

by Camarokid09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Evan Cambron
Nov 11, 2021 -

Cross Chrysler Jeep Fiat responded

Hello! Thank you for your kind words! We look forward to serving you again in the future here at Cross Chrysler Jeep FIAT.

November 07, 2021

Always efficient and friendly. They never try to oversale either. Great place every time I have been in for service. More

by JenniferH68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
Nov 08, 2021 -

Cross Chrysler Jeep Fiat responded

Jennifer, thank you for sharing your wonderful review of us here at Cross Chrysler Jeep FIAT. Our Sales and Service Team strives to go above and beyond for our customers.

November 05, 2021

Joel and everyone at the dealership was very nice and hassle free. i would recommend them to anyone! More

by basscat85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel , Austin Luckett
Nov 09, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review and 5-star rating. We are pleased to know our team ensured you had a good experience during your visit here at Cross Chrysler Jeep FIAT. We look forward to seeing you again.

Nov 10, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review and 5-star rating. We are pleased to know our team ensured you had a good experience during your visit here at Cross Chrysler Jeep FIAT. We look forward to seeing you again.

November 03, 2021

chris gabehart was my salesman and he’s awesome! will tell all my friends and family about him. More

by Terry
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Nov 04, 2021 -

Cross Chrysler Jeep Fiat responded

Hi, Terry! Cross Chrysler Jeep FIAT thanks you for the 5-stars and feedback. The team is glad your experience was awesome. We look forward to future visits.

October 31, 2021

Professional, warm, friendly service with concern and solutions for customers problems in a timely manner. More

by thequeenreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Austin, Rick Turner
Oct 31, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for choosing Cross Chrysler Jeep FIAT! We are happy to know that you enjoyed a friendly experience with us. We look forward to working with you again!

October 27, 2021

I brought my Jeep in a couple times in the last few weeks and worked with Tyler. He was helpful and knowledgeable. He managed to squeeze me in to get new tires and a partial lift kit installed. I also talked More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Oct 28, 2021 -

Cross Chrysler Jeep Fiat responded

Joe, thank you for taking the time to write about your experience. We are happy to hear Tyler communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

October 25, 2021

Shawn Lopes is literally the best human on the planet. We’ve bought 6 cars from him, and he’s treated us with as much care and kindness every time. I couldn’t recommend him more! Love him & the Cross fami More

by Kaitlyn.arnold90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Oct 26, 2021 -

Cross Chrysler Jeep Fiat responded

Kaitlyn, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Shawn. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

...
69
...