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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

October 27, 2021

I brought my Jeep in a couple times in the last few weeks and worked with Tyler. He was helpful and knowledgeable. He managed to squeeze me in to get new tires and a partial lift kit installed. I also talked More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Oct 28, 2021 -

Cross Chrysler Jeep Fiat responded

Joe, thank you for taking the time to write about your experience. We are happy to hear Tyler communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

October 25, 2021

Shawn Lopes is literally the best human on the planet. We’ve bought 6 cars from him, and he’s treated us with as much care and kindness every time. I couldn’t recommend him more! Love him & the Cross fami More

by Kaitlyn.arnold90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Oct 26, 2021 -

Cross Chrysler Jeep Fiat responded

Kaitlyn, thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Shawn. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

October 23, 2021

Joel was our salesperson. He was very professional. It was overall a very great experience. More

by Shidehmoktari
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward
Oct 24, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you! We are excited to have you as a customer here at Cross Chrysler Jeep FIAT!

October 20, 2021

The appointment scheduling service failed. The rep at the dealership apologized and made everything great so I could have my Jeep serviced as I was expecting for my appointment. More

by Larry Sweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Oct 20, 2021 -

Cross Chrysler Jeep Fiat responded

Hi Larry, Thank you for your positive review. We are thrilled you had a great and accommodating service experience and we were about to assist you. Thank you for choosing Cross Chrysler Jeep FIAT and we are looking forward to your next visit with us for any of your future automotive needs.

October 19, 2021

Chris was awsome to work with and went the extra mile to make sure I was satisfied. He's a great salesman who I would highly recommend. More

by Mike Lawson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Chris Gabehart
Oct 19, 2021 -

Cross Chrysler Jeep Fiat responded

Mike, thank you for taking the time to share your fast and easy experience with Chris! Enjoy your new ride! Don't hesitate to reach out when we can help you again down the road!

October 18, 2021

Purchasing our new Jeep from Gross was really easy. They gave us best offer in town. Transaction was smooth and easy. No pressure. More

by Sasha40220
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Oct 18, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Department at Cross Chrysler Jeep FIAT, and if you need anything else please let us know! Enjoy your Jeep!

October 18, 2021

Great place! And very knowledgeable. I would highly recommend buying a vehicle from here. Shawn went above and beyond to get thing worked out. More

by J34sanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Oct 18, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with our team at Cross Chrysler Jeep FIAT, and we hope that you will continue to visit us in the future!

October 14, 2021

This was my third vehicle in 12 months that I needed to purchase for my family of four. I keep coming back because their sales team listens to me about what I’m looking for, knows me and knows I’m not inte More

by Mamma J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Jon Cross, Chris Gabehart
Oct 28, 2021 -

Cross Chrysler Jeep Fiat responded

We are pleased to see that you had such positive experiences with our Sales team at Cross Chrysler Jeep FIAT. We appreciate you and look forward to your next visit!

October 13, 2021

Great customer service! Kelsi explained things very well and was accurate. I have transferred my service over to this dealership now. More

by Mchenryanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Oct 14, 2021 -

Cross Chrysler Jeep Fiat responded

We appreciate the review! Thanks for taking the time to share your experience with us! We look forward to working with you again in the future.

October 12, 2021

Every one was extremely helpful and considerate! Chris went out of his way to find what I was looking for and answering any questions I had. More

by Chelsea Fenwick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Chris Gabehart
Oct 12, 2021 -

Cross Chrysler Jeep Fiat responded

Chelsea, thanks for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Chelsea. We appreciate the positive feedback, and we are looking forward to seeing you in the future at Cross Chrysler Jeep Fiat!

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