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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,944 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,944 reviews

January 31, 2022

I traded in my Silverado truck for a Jeep Wrangler and the person that helped me is a great salesman his name is Shawn Lopes and he’s the man to talk to. I’m so happy with my Jeep Wrangler. I just love 🥰 More

by Deborah Bowles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Feb 02, 2022 -

Cross Chrysler Jeep Fiat responded

Hi Deborah, It is nice that Shawn and our team could meet your expectations. We hope that you enjoy your Jeep Wrangler and your recommendation is appreciated. Thank you for choosing Cross Chrysler Jeep FIAT and know that we are always here should you need us.

January 30, 2022

Cross Jeep and Shawn were awesome, one of the easiest dealers Iv ever worked with! Would definitely recommend them and would purchase there again! Thanks More

by gtr_200485
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 02, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for choosing Cross Chrysler Jeep FIAT! We are happy to know that you enjoyed the easiest experience. Our team is always here for you when you need them!

January 28, 2022

Kevin helped me in the Service Dept. he was wonderful to Kevin helped me in the Service Dept. he was wonderful to work with and was very professional More

by Shelley Levy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Feb 01, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave us a great review, Shelley! It was a pleasure to work with you, and we look forward to working with you again at Cross Chrysler Jeep Fiat.

January 28, 2022

Excellent service in a reasonable time. The only negative is I didn’t get to sit in the massage chair. More

by Jenysu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Feb 01, 2022 -

Cross Chrysler Jeep Fiat responded

Jeny, thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

January 27, 2022

The service was great and the people were friendly. I would recommend shopping there for anyone looking for Jeeps. More

by drew2johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Chris Gabehart
Feb 01, 2022 -

Cross Chrysler Jeep Fiat responded

We are so pleased to learn that you had a great experience with us here at Cross Chrysler Jeep FIAT. We value your business.

January 26, 2022

Didn’t feel pressured. Very friendly. Best car buying experience ever. Shawn was so helpful and made buying a car a great experience! Shawn made us feel comfortable and he didn’t pressure us into buying More

by lunchmkr12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jan 26, 2022 -

lunchmkr12 responded

A great place to buy a automobile from.

Jan 26, 2022 -

Cross Chrysler Jeep Fiat responded

We are so pleased to learn that our Sales Team helped you purchase a new vehicle here at Cross Chrysler Jeep FIAT. We appreciate your business and thank you for your kind words.

January 25, 2022

The best car buying experience I have ever had. Shawn Lopes is a fantastic car salesman. I didn’t feel pressured and they wasn’t pushy at all. I definitely recommend anyone to them looking for a vehicle. More

by ShaysMom05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jan 26, 2022 -

Cross Chrysler Jeep Fiat responded

We are so pleased to learn that our Sales Team took amazing care of you here at Cross Chrysler Jeep FIAT. We strive to provide our customers with the best service possible. We value your business.

January 25, 2022

We bought two jeeps in a week and the whole car buying experience was exceptional. Great service from Shawn Lopes and excellent finances from James Holfinger. More

by Dusty34
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jan 25, 2022 -

Cross Chrysler Jeep Fiat responded

Cross Chrysler Jeep FIAT wants to thank you for the five star rating, we're glad to hear everything went well!

January 24, 2022

I purchased my 2019 Jeep Wrangler from out of state and Shawn Lopes made it even easier and more convenient than I typically experience at a local dealership. Shawn sent detailed pics and answered all of m More

by wrmanion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Shawn Lopes
Jan 25, 2022 -

Cross Chrysler Jeep Fiat responded

Hi, thank you for taking the time to write a positive review! We are glad to hear our Sales Team was able to help you find a great 2019 Jeep Wrangler and were able to make your overall experience at our dealership easy and outstanding. If you ever need help with your new 2019 Jeep Wrangler, feel free to give us a call at Cross Chrysler Jeep Fiat.

January 23, 2022

Had a very easy and smooth experience. Mark Yates was very helpful and helped me with every step of the process. Very easy to get a hold of and easy to communicate with. Everybody I interacted with at th More

by MikeB717
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates
Jan 23, 2022 -

Cross Chrysler Jeep Fiat responded

Hi Mike! Thank you for your 5-star review, we really appreciate the feedback. We are very happy that you had a great experience with us. Thank you for choosing Cross Chrysler Jeep FIAT.

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