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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

September 03, 2021

Recently bought a Jeep here and worked with Shawn. Highly recommend Shawn and his team at Cross Jeep. The whole process was simple, quick and very honest. Looking forward to continuing to give them my busine More

by higgins.stew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Jon Cross, Shawn Lopes
Sep 04, 2021 -

Cross Chrysler Jeep Fiat responded

Glad we could help you find the right Jeep! Thanks so much for you review, and for choosing Cross Chrysler Jeep Fiat!

Sep 04, 2021 -

Cross Chrysler Jeep Fiat responded

Congrats on your new Jeep! We are happy to know that our team provided you with such an easy and honest car-buying experience. We look forward to your next visit to Cross Chrysler Jeep FIAT!

August 31, 2021

BJ and the team at Cross were absolutely wonderful to work with! This was my first Jeep, and my first time ordering a custom build, and they made the process incredibly easy and fun. BJ was able to answe More

by LouKYJeep_Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Aug 31, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the 5-stars and feedback. The team is glad your experience at Cross Chrysler Jeep FIAT was wonderful. We look forward to seeing you again. Safe travels in your Jeep Wrangler 4XE!

August 30, 2021

My salesman Mark made my buying experience easy and and comfortable. There was no rushing and he was very accommodating the entire week-long buying experience. They helped me shop for the right warranty co More

by Daniel.Decker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates
Aug 31, 2021 -

Cross Chrysler Jeep Fiat responded

Hi Daniel, Thank you for telling us about your easy and comfortable experience. We are happy that you had the time to make the decision best for you. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Cross Chrysler Jeep FIAT and we hope to continue to assist with all of your future automotive needs.

August 29, 2021

We could not ask for a better car purchasing experience, then what we had with Cross Jeep. They were 15 minutes from closing when we arrived and went out of their way to make sure they answered all our qu More

by Silver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates , Matt Ward, Rick Turner
Aug 30, 2021 -

Cross Chrysler Jeep Fiat responded

Thanks so much for the positive review! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congratulations on your new vehicle, and should you ever have any questions, please don't hesitate to ask.

August 27, 2021

I’ve now had the pleasure of buying two Jeep’s from Cross and the experience has been incredible both times. I was introduced to Shawn almost 3 years ago upon my first purchase and this time I had the opport More

by dcwoodland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes, Chris Gabehart
Aug 28, 2021 -

Cross Chrysler Jeep Fiat responded

Hi there, Your review is important to us. We are happy to know that our Sales Department provided you with an incredible experience. We hope that you enjoy your purchase and we are grateful for your recommendation. Thank you for choosing Cross Chrysler Jeep FIAT and we appreciate your return business.

August 27, 2021

Customer service is spot on, hassle free and no pressure place to buy. I would recommend this dealer to anyone, very helpful and knowledgeable with my Jeep JL purchase! More

by Josh.sparks1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Aug 27, 2021 -

Cross Chrysler Jeep Fiat responded

John, thank you for taking the time to share your hassle-free sales experience with Shawn! Congratulations on your new Jeep JL! We truly appreciate your positive feedback, and we are looking forward to working with you again at Cross Chrysler Jeep Fiat.

August 25, 2021

It was my first service for the Jeep Rengade that I purchased at this dealership. The sales process was easy and the service was great! More

by lisag1582
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Rick Turner
Aug 26, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for your kind words! We're happy we could help. We look forward to your next visit!

August 19, 2021

Great place and really friendly people. It was easy and fast when I purchased my Jeep. Would recommend this place to anyone . Thank you guys More

by Basicmishka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel, James Holfinger
Aug 20, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the 5-stars and feedback. The team at Cross Chrysler Jeep FIAT is glad your experience was easy and fast! Let us know if you need anything else.

August 17, 2021

I’m glad with the business. I look forward to do business in the future too. The Jeep is really good though it is 2015 year. More

by Raj_ramkhaling201163
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Aug 17, 2021 -

Cross Chrysler Jeep Fiat responded

Hi there, Thank you for your positive review. We are happy that you were satisfied with your recent experience. Enjoy your Jeep and at Cross Chrysler Jeep FIAT we appreciate your business. We look forward to working together in the future.

August 17, 2021

Good experience treated well nice people no hidden games easy to work with drove from Pittsburgh would do it again More

by Dbchief1a1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ, Matt Ward
Aug 17, 2021 -

Cross Chrysler Jeep Fiat responded

Hi there, Thank you for your great review. Your satisfaction means everything to us, therefore we are delighted to hear of your recent experience. Enjoy your purchase and at Cross Chrysler Jeep FIAT we appreciate your business. We hope to continue to assist with all of your future automotive needs.

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