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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,964 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,964 reviews

February 16, 2022

Fantastic service. Chris Gass was our salesman. We special ordered and he was very helpful throughout the process, kept us informed at all times. Never felt pressured. More

by patrickrosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gass, Joseph Fleming
Feb 16, 2022 -

Cross Chrysler Jeep Fiat responded

We really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 15, 2022

Highly recommend Shawn Lopes in Sales, I have purchased 2 jeeps now and he will go above and beyond to find what you are looking for to make you happy. Then if you want something else no problem we he found More

by J34sanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Shawn Lopes
Feb 15, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving Cross Chrysler Jeep FIAT! We hope to be of service to you again!

February 15, 2022

They worked with me quickly and efficiently in both finding the vehicle I wanted and presenting financing options. More

by wagree1616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 15, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for the excellent review! Congratulations on your new ride! Don't hesitate to reach out to us when we can work with you down the road at Cross Chrysler Jeep Fiat.

February 12, 2022

Absolutely great to work with. Patient, understanding, and got me exactly what I wanted. Highly recommended. More

by J M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 12, 2022 -

Cross Chrysler Jeep Fiat responded

We strive to provide our customers with the best service possible here at Cross Chrysler Jeep FIAT. We appreciate and value your business. We thank you for your kind words. We are happy to learn that you purchased exactly what you wanted here. We hope you love it.

February 08, 2022

We had a great experience purchasing a used Jeep at Cross Chrysler Jeep. Ask for Shawn, he’s the best! He made the process smooth and stress free. We highly recommend this dealership and Shawn. More

by Angielou17
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 08, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, We are happy that your experience was smooth and great. Enjoy your Jeep and your recommendation is appreciated. If we can be of any further assistance then please reach out to us at Cross Chrysler Jeep FIAT.

February 07, 2022

Brought a new Jeep Cherokee L from Cross, and had the pleasure of Shawn as my salesman. He was extremely helpful, and even helped with being attentive to my family and our busy toddler. Would highly reco More

by Enelsonjr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 07, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, we are so pleased to receive this positive feedback about our Sales Team here at Cross Chrysler Jeep FIAT.

February 07, 2022

They waited for me and my wife in a snow storm so we could pick up our new Jeep. More

by Wagner2.richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Brown, James Holfinger
Feb 07, 2022 -

Cross Chrysler Jeep Fiat responded

We are so pleased to learn that you purchased a new Jeep here at Cross Chrysler Jeep FIAT. We strive to provide our customers with the best service possible. We appreciate your business.

February 02, 2022

My car broke down last week. I called around to the other 4-5 dealerships in Louisville. No one could take me. They said “it’s going to be at least 2 weeks until we can get it in.” I called the call center f More

by rherndon933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Feb 02, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, It makes us happy that our team went above and beyond to get you back on the road in a timely manner. Thank you for choosing Cross Chrysler Jeep FIAT and know that we are always here for you.

February 01, 2022

Bought my 4th vehicle from Cross and had another great experience! Worked with Matt Beard again and it was hassle free as usual. More

by Ricleslie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Feb 02, 2022 -

Cross Chrysler Jeep Fiat responded

Ricleslie, we are so happy to learn that you purchased another vehicle here at Cross Chrysler Jeep FIAT. Our Sales Team always goes above and beyond to be the best for our customers. We value your business. We appreciate you being a loyal customer.

February 01, 2022

If you need help finding a vehicle new or used Chris Gabehart is your guy. Outstanding customer service and goes the extra mile. More

by Mcat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Feb 02, 2022 -

Cross Chrysler Jeep Fiat responded

Hi there, We strive to create a customer-driven experience, so we are pleased that Chris and our team provided you with outstanding service. At Cross Chrysler Jeep FIAT, your business is appreciated, and please know that we are always here should you need us.

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