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Cross Chrysler Jeep Fiat

Louisville, KY

Overview
Reviews
Vehicles
4.9
1,964 Reviews
Call Dealership (502) 459-9900
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1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,964 reviews

January 22, 2022

Mark was fantastic and made the buying experience seamless. I would definitely recommend them to anyone looking for a Jeep More

by Silleyesmar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates, James Holfinger
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Jan 22, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, thank you for this positive feedback about our Sales Team here at Cross Chrysler Jeep FIAT.

January 21, 2022

Did a pretty good job on the van the stop and go only work sometimes More

by Gwebb0849
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not know the service technicians name
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Jan 21, 2022 -

Cross Chrysler Jeep Fiat responded

We thank you for sharing your great review for us here at Cross Chrysler Jeep FIAT. Our Service Team works hard to provide quality services for our customers. Please reach out to us if you need anything.

January 20, 2022

BJ was great to work with!! We love our new Jeep Grand Cherokee limited x! More

by Bsmith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ
Report | Print
Jan 20, 2022 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Team at Cross Chrysler Jeep FIAT, and we hope that you will continue to visit us. Enjoy your Jeep Grand Cherokee!

January 20, 2022

Keep me up to date on my vehicle as I waited for a new build. Friendly service More

by Dkstrike3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Chris Gabehart
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Jan 21, 2022 -

Cross Chrysler Jeep Fiat responded

It's wonderful to see that our team worked hard to provide you with a memorable visit! We hope to see you back here again shortly.

January 19, 2022

Service was excellent. They focused on getting me in and out quickly as I am from 2 hours away. Really appreciate them caring for my time. More

by Jonah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates, Matt Ward
Report | Print
Jan 20, 2022 -

Cross Chrysler Jeep Fiat responded

Jonah, we truly appreciate your kind review for us here at Cross Chrysler Jeep FIAT. Our Service Team works hard to provide our customers with 5-star quality services in a timely manner. We look forward to helping you again in the future.

January 17, 2022

It was great working with Chris! He made it quick and easy to trade in and get in my new ride. Not to mention he was great person to chat with while we waited on paperwork etc. The whole team at Cross wa More

by levib
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Chris Gabehart
Report | Print
Jan 17, 2022 -

Cross Chrysler Jeep Fiat responded

Levi, thank you for taking the time to share your fast and easy experience! Congratulations on your new ride! Don't hesitate to reach out when we can help you again down the road at Cross Chrysler Jeep Fiat!

January 16, 2022

Very professional and straight forward. There was no pressure about buying this Jeep and I’m proud to be apart of the Jeep family. Mark Yates was very easy to work with and made this experience a great More

by Tlwalt22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Yates!! , Matt Ward, Austin Luckett
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Jan 16, 2022 -

Cross Chrysler Jeep Fiat responded

Hi there, Thanks for letting us know about your great experience. We are pleased that you encountered a professional and straightforward experience and we hope that you enjoy your Jeep. Thank you for choosing Cross Chrysler Jeep FIAT and please let us know if we can be of any further assistance.

January 10, 2022

Cross and chris was a great experience buying a vehicle me and my wife had fun buying our jeep from them and will but again from them . thanks More

by Bobbystanbery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Turner, Chris Gabehart
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Jan 10, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, thank you so much for sharing your positive feedback about our Sales Team here at Cross Chrysler Jeep FIAT. We look forward to serving you again in the future.

January 07, 2022

Chase was awesome ask for him!!!Upon arriving I was not Chase was awesome ask for him!!! Upon arriving I was not swarmed in the parking lot which I appreciated. I entered the sales room and was approache More

by bsminton76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Chase Vancelette
Report | Print
Jan 08, 2022 -

Cross Chrysler Jeep Fiat responded

Hello, We are thrilled that our team was awesome and provided you with a genuine and enjoyable process. At Cross Chrysler Jeep FIAT we appreciate your recommendation and we hope that you enjoy your purchase. Please reach out if there is anything else we can help with.

January 05, 2022

Great buying experience with no pressure! Great sales team and service department. I highly recommend to others More

by RJeffries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Report | Print
Jan 05, 2022 -

Cross Chrysler Jeep Fiat responded

Cross Chrysler Jeep FIAT appreciates the 5-stars and feedback. The team is glad your experience was great. We look forward to future visits. Take care!

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