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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,977 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,977 reviews

July 31, 2025

Best customer service in town. The only dealership to buy a Jeep. BJ, Stephany and entire team were great. More

by Jim.meyer2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephany Norton, BJ Cornell
July 29, 2025

First time getting new Rubicon serviced and visit was awesome as always. Kelsey is the best and even got to talk to Rick whom has only been individual to work on my jeep. More

by durkdavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Kelsi Ferguson
July 28, 2025

Fantastic experience. We were in under an hour and they have an area to keep kids entertained. More

by Kels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
July 26, 2025

BJ & Logan were awesome to work with. Did most of the work through text and email, and simply came in to check it out and close. Aka for them when you’re ready for a Jeep! More

by chuck.millhollan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
July 25, 2025

BJ was very kind and friendly. He was very informative about the car and how the process would go. The other staff were great as well and made the car buying process very easy. More

by Kimwalker7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
July 25, 2025

Very easy to work with JB in sales and Mark in finance. Came in from out of town and had a very efficient and professional experience with my purchase. Happy with my overall vehicle purchase experience w More

by LaydBack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates, BJ Cornell
July 25, 2025

This is my third Jeep and yes shame on me for just now making a review but in my defense, my sales rep Shawn knows what he’s doing. Before I get in to the gritty, starting with the facility. It’s beautifu More

by Sullivanarika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
July 25, 2025

Dealt with Shawn Lopes when I purchased my Rubicon. Great experience. I highly recommend going to see him for your next vehicle purchase. More

by firk22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
July 21, 2025

Worked with Shawn Lopes on my Gladiator Rubicon. The whole experience was great. I highly recommend going to see them for your next vehicle purchase. Shawn and the team were excellent and easy to wo More

by Andrew.loiacano29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Shawn Lopes
July 19, 2025

Great staff, they responded quickly & accurately, i drove 3 hours to see a specific jeep and purchased that jeep & very happy with the sales staff & product More

by boles_ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
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