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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,981 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,981 reviews

August 08, 2025

First time visit for routine service on Grand Cherokee. Very professional, courteous and informative staff. Excellent service. I will be returning. More

by cjgladwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karyssa Binger Five Stars
August 07, 2025

Giving Cross Jeep a 5* review even though we could not reach a deal. Shawn Looes was my salesman. I talk to him in the parking lot when I first got there. I inquired about a vehicle they had there we went More

by Jcvpropertiesllc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
August 01, 2025

Cross Service department does an amazing job of making sure all my problems and concerns with both of my vehicles are taken care of. Tyler communicates with the mechanics so that issues are addressed and More

by Greyhoundteacher
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
August 01, 2025

Very smooth buying and trading process. Excellent service. Great people. Will be back in the future. More

by bstern74
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Chris Madison, Shawn Lopes, James Holfinger
July 31, 2025

Best customer service in town. The only dealership to buy a Jeep. BJ, Stephany and entire team were great. More

by Jim.meyer2
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Stephany Norton, BJ Cornell
July 29, 2025

First time getting new Rubicon serviced and visit was awesome as always. Kelsey is the best and even got to talk to Rick whom has only been individual to work on my jeep. More

by durkdavidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Tyler Morrison, Kelsi Ferguson
July 28, 2025

Fantastic experience. We were in under an hour and they have an area to keep kids entertained. More

by Kels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
July 26, 2025

BJ & Logan were awesome to work with. Did most of the work through text and email, and simply came in to check it out and close. Aka for them when you’re ready for a Jeep! More

by chuck.millhollan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
July 25, 2025

BJ was very kind and friendly. He was very informative about the car and how the process would go. The other staff were great as well and made the car buying process very easy. More

by Kimwalker7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
July 25, 2025

Very easy to work with JB in sales and Mark in finance. Came in from out of town and had a very efficient and professional experience with my purchase. Happy with my overall vehicle purchase experience w More

by LaydBack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Yates, BJ Cornell
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