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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,888 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,888 reviews

April 22, 2021

Chase and Joel were Great! I custom ordered a JEEP and received in just 3 weeks. The follow up was great! This is my second purchase from Cross Jeep. More

by smcmillen23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Apr 23, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to mention Chase and Joel! Congratulations on your new Jeep! Don't hesitate to reach out to us when we can work with you down the road at Cross Chrysler Jeep FIAT.

April 22, 2021

Tyler was great in helping diagnose my issue, and was helpful in recommending other issues that needed resolved. Work was completed satisfactory, timely, and correctly. More

by STARRS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, Tyler Morrison
Apr 23, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your great experience with Tyler and Matthew in our Service Department! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at Cross Chrysler Jeep FIAT.

April 21, 2021

We were from out of town when our vehicle experienced some issues. Called and was able to drop off the car. Once the issue was determined it took only a matter of hours to have it resolved. More

by New Jersey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Morrison
Apr 22, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department, and we hope that you will continue to visit us at Cross Chrysler Jeep FIAT!

April 16, 2021

Our salesman, Chase, was amazing! He made the process of getting my wife’s Jeep so easy! Had paperwork ready so I could sign everything on my lunch break, and had the Jeep detailed and ready when my wife g More

by Bdmattingly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Apr 17, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave us a review. We set high expectations for ourselves so it's gratifying to see you had such a positive car buying experience with us. Please let us know if we can be of any further assistance. Safe travels!

April 16, 2021

Chase did an awesome job making sure I was happy with my purchase. From running back and forth to get keys to answering all of my questions and being super responsive without being pushy. Excellent experien More

by ashley k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Chase Vancelette
Apr 17, 2021 -

Cross Chrysler Jeep Fiat responded

We appreciate your review and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 12, 2021

Cross is amazing! Shawn Lopes is the best! He answered my questions and was very knowledgeable about Jeeps. He went above and beyond to make my car buying experience WONDERFUL! I have bought many cars before More

by slbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 13, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are delighted to know that you had a good car-buying experience with our Sales Department, especially Shawn. We value your business at Cross Chrysler Jeep FIAT, and we hope that you enjoy your 2021 Jeep 4XE!

April 12, 2021

Evan and Chris were awesome, They worked with us thru the entire process and since we were out of town made things easy for us. More

by Kncsn
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart, Evan Cambron
Apr 13, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful feedback! We are delighted to know that you had a good experience with our team, especially Evan and Chris. We value your business at Cross Chrysler Jeep FIAT!

April 11, 2021

Shawn slopes helped me find the perfect car at a decent price! Even helped hook everything needed together as it was raining! Very friendly! Recommend! More

by Sydney.vanhecke00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 12, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Sales Department, especially Shawn! We are always here to help at Cross Chrysler Jeep FIAT!

April 06, 2021

Had a really good experience with Shawn L. Most important - it was fast, and there were no hidden fees or add-Ons. I’ve seen other dealers try to sneak stuff past buyers, but these guys just sold me a Jeep s More

by Jason_L_502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Apr 07, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and to know that Shawn was helpful. We appreciate your loyalty and we hope that you will continue to visit us at Cross Chrysler Jeep FIAT. Enjoy your Jeep!

April 01, 2021

Thank you Evan Cambron for the great service. It's so nice to work with someone that is so friendly and knowledgeable about the types of cars I'm considering buying. I'll be seeing you in the near future More

by 34bearfanxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Cambron
Apr 02, 2021 -

Cross Chrysler Jeep Fiat responded

Hi! Thanks for your shout-out and great feedback about our Sales Team at Cross Chrysler Jeep Fiat. The more we know, the better we can help our customers. Ride the wind in your new car and see you soon!

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