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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,888 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,888 reviews

March 31, 2021

This dealership was awesome. The purchase of my new 2021 Jeep gladiator Mojave couldn’t have Gone any Simpler. Thanks Matthew Beard for making this process go seamlessly!! More

by Kmk40213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Matthew Beard
Apr 01, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with our Sales Department and with the help of Matthew! We value your business at Cross Chrysler Jeep FIAT, and we hope that you enjoy your 2021 Jeep Gladiator Mojave!

March 30, 2021

Several family members have purchased Jeeps from Chase Vancelette. I was in the market for a used Camry. I contacted Chase and he was able to find me the exact car that I wanted within my price range. Cha More

by Cascombs
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Mar 31, 2021 -

Cross Chrysler Jeep Fiat responded

Hi! We're so glad that your family's experiences helped you to give our Sales Team at Cross Chrysler Jeep Fiat a try. We definitely aim to create the kind of experiences that make our customers feel good about sharing them with others. We also appreciate your shout-out. Enjoy your new used Toyota Camry!

March 30, 2021

Looking for Jeep and Cross had what I was looking for. Purchased Jeep. After couple of test drives found the Jeep to ride better then my old Jeep. More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B J Cornell - Sales
Jun 14, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you so much for your positive comments about Cross Chrysler Jeep FIAT, Steve! We appreciate your feedback! We hope you have a great day!

March 29, 2021

I have been looking at a couple of dealerships and was very impressed with Evan Cambron, he was patient and not too pushy. I will be coming back to make a purchase. More

by missyt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Cambron
Mar 31, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the fantastic feedback of Evan, Missy! We will be sure to pass along your kind words. Cross Chrysler Jeep FIAT looks forward to working with you when you are ready.

March 29, 2021

I had a nice conversation with Evan Cambron about a Jeep, he was very knowledgeable... when I am ready I will for sure see Evan to initiate my purchase. More

by Katie
Recommend Dealer
Yes
Employees Worked With
Evan Cambron
Mar 31, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, Katie! We will be sure to let Evan know how pleased you are with his service. When you are ready for that Jeep, Cross Chrysler Jeep FIAT will be here for you.

March 28, 2021

BJ Cornell did a great job helping me get my brand new Jeep Grand Cherokee! He was very kind and answered all question we had! Definitely recommend! More

by kcoke24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ, Cornell
Mar 29, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you so much for the kind words! We'll be sure to pass them on to BJ. Enjoy your Jeep Grand Cherokee!

March 27, 2021

Friendly and courteous. Very helpful and knowledgeable. Large selection to choose from. Employees were not pushy. Finance dept was helpful and quick, and explained everything. More

by wtownsend1511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Mar 28, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking a moment of your day to share the positive experience you had at Cross Chrysler Jeep FIAT, especially with our Finance Department. We are super happy to learn of your satisfaction. If there is anything further we can be of assistance with, please do not hesitate to reach out to our team.

March 27, 2021

Marcus Rothell was great and honest! He was very helpful and patient! The process took awhile but he did his thing and got us out! The process took awhile, so Marcus bought us lunch! Thank you Marcus! Go bu More

by Tyjaequarles12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Rothell
Mar 28, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you so much for your nice feedback for Marcus at Cross Chrysler Jeep FIAT. He is an excellent team member. Congratulations on your car and happy driving!

March 26, 2021

Spectacular! Being from Wisconsin and searching a long distance for a specific van, I know the price for me might be different than the price for someone from that state. A couple dealerships wouldn't eve More

by Packer Report
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Maupin, Matt Ward, Matt Ward
Mar 27, 2021 -

Cross Chrysler Jeep Fiat responded

It sounds like you had the perfect experience from start to finish at Cross Chrysler Jeep FIAT, which makes us very happy! Thank you for taking the time to write a review and mentioning Joel, Chris, and Matt; we will be sure to pass along your kind comments to them and the rest of our team. We are thrilled to learn you didn't feel any pressure and our team went above and beyond to make sure you left in the vehicle you wanted. Please feel free to reach out to us if we can assist you with any future automotive needs.

March 26, 2021

Awesome and courteous salesman. So friendly and knowledgeable about every car we looked at. Will definitely recommend purchasing a vehicle from here. Great prices and not pushy More

by Ggayetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Cambron
Mar 27, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for visiting Cross Chrysler Jeep FIAT! We are happy to know that you enjoyed friendly and knowledgeable service. We look forward to working with you again!

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