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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,963 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,963 reviews

June 28, 2021

BJ was an amazing sales guy! He was very informative regarding the jeep. He was respectful and very knowledgeable and willing to help us with anything. More

by Kcase70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Jun 30, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us at Cross Chrysler Jeep FIAT and to know that our Sales Team was helpful. We value your business, and we look forward to any future visits!

June 26, 2021

Chris was very helpful from the start and made sure our experience went smoothly. We couldn’t be any happier with our experience, thank you! More

by Brooklyn.sullivan90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Jun 27, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for choosing Cross Chrysler Jeep FIAT! We are happy to know that our team provided you with such a smooth and pleasant experience. We can't wait to work with you again!

June 24, 2021

Great experience. Great salesman. Love our new Jeep. Good people More

by 1schnell
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B J Cornnel, James Holfinger
Jun 25, 2021 -

Cross Chrysler Jeep Fiat responded

Hi there, Thank you for your positive review. We are thrilled you had a great and professional experience with our team here at Cross Chrysler Jeep FIAT. We hope you enjoy your new Jeep and we look forward to your next visit.

June 23, 2021

Excellent dealership go see Matthew Beard he made my jeep purchase smooth and easy great guy !!! More

by Eric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Jun 24, 2021 -

Cross Chrysler Jeep Fiat responded

Hi, Eric! Thank you for the 5-stars. Cross Chrysler Jeep FIAT appreciates your business. Our team is glad your experience was excellent. We look forward to future visits.

June 21, 2021

I had an excellent buying experience with this dealership. My salesperson, Chase Vancelette was the absolute best and made the building and ordering of my Jeep a wonderful experience. He kept me i More

by Sherri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Jun 22, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive star review, Sherri. We are glad your experience with our team at Cross Chrysler Jeep FIAT was excellent. Safe travels in your new car!

June 20, 2021

Chris Gass and Matthew Beard are the nicest, patient, kind salesmen I have ever met. This is my 1st Jeep and they answered all my questions and concerns with a smile. Matt Ward is a thorough and awesome More

by Melissa B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gass, Matt Ward, Jon Cross, Matthew Beard
Jun 20, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to leave a review about your buying experience here at Cross Chrysler Jeep FIAT. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

June 20, 2021

I've got a 2017 Dodge Journey with the 3.6 vvt engine. I've owned it since it's had 30k miles on it. At 40k started having a po349 cam sensor code engine light. The car is under warranty until 60k, Mr. Tu More

by mtolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Jun 21, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the 5-star rating. We are glad your experience at Cross Chrysler Jeep FIAT was helpful. Let us know if you need anything else. Safe travels.

June 19, 2021

Chase and the rest of the team went being expectations to put me in the vehicle I wanted. Above and beyond service!! They have earned a life long customer. More

by chadalvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Matt Ward, Chase Vancelette
Jun 20, 2021 -

Cross Chrysler Jeep Fiat responded

Hi, we set high expectations for ourselves so it’s gratifying to learn you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 19, 2021

This was our second time purchasing a vehicle from the dealership and had a great experience both times. They provided excellent customer service and I would highly recommend this dealership. More

by Tina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Jun 20, 2021 -

Cross Chrysler Jeep Fiat responded

We always strive to provide top-quality service to every guest, and are pleased to learn that you enjoyed your experience here at Cross Chrysler Jeep FIAT! Please don't hesitate to reach out to us if there's anything more we can do!

June 15, 2021

Went in after totaling my jeep compass and bought a new Jeep Cherokee. Chris Gabehart was my sales person and he was amazing. He knew I did not feel good after my wreck and he made it as painless as possib More

by Tcuevas007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Jun 16, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to write a positive review! We are glad to hear Chris was able to help you find a great Jeep Cherokee and was able to make your overall experience at our dealership painless and amazing. If you ever need help with your new Jeep Cherokee, feel free to give us a call at Cross Chrysler Jeep FIAT.

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