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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,888 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,888 reviews

March 06, 2021

Had a great experience yesterday with David Figg. Was very knowledgeable and answered all my questions and gave me a fair deal! Thanks for the Jeep guys ! Don Harber More

by Dharber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Figg
Mar 07, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful review, Don! We are so happy to learn that David's knowledge and expertise helped you make an informed decision and answered all your questions satisfactorily. Congratulations on your new Jeep; Cross Chrysler Jeep FIAT looks forward to working with you again.

March 05, 2021

Experience and customer service is exceptional. Kevin Turner is professional and personable. He always goes above and beyond to ensure customers are pleased. It is the primary reason I return for service More

by Silver4484
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Mar 06, 2021 -

Cross Chrysler Jeep Fiat responded

We are so pleased to hear that you were pleased with the level of customer service provided by our Sales Department. We appreciate you taking the time to mention Kevin, we will pass along your kind comments! Please come back and see us at Cross Chrysler Jeep FIAT!

March 03, 2021

Very nice.. No pressure. Everybody is very straight forward and the buying process was very smooth. There was no hidden fees. No surprises.. I was very satisfied with my experience. Marcus, good job! More

by kara7722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Rothell, Matt Ward
Mar 04, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, Kara! We are happy to learn that Marcus provided you with pressure-free and trustworthy service. If Cross Chrysler Jeep FIAT can do anything else for you, please be sure to let us know.

March 01, 2021

We had a great experience with everyone that we dealt with. Our salesman was a pleasure to work with and was very informative and helpful. Financing is usually a hassle at dealerships but we were in and More

by zstock128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Mar 02, 2021 -

Cross Chrysler Jeep Fiat responded

We love knowing that you had a great experience working with both our Sales and Finance Teams. Please let us know if there is anything else that we can do for you at Cross Chrysler Jeep Fiat!

February 27, 2021

Fantastic service from an extremely personable and dedicated salesman! Will buy my next keep here. Marcus was great and worked really had to ensure I was happy More

by rawlingsbliss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus
Feb 28, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you so much for taking the time to share your fantastic experience at Cross Chrysler Jeep FIAT. We are thrilled to see your happiness and look forward helping you out next time. Take care and see you then!

February 25, 2021

I Recently purchased a vehicle over the telephone from sales rep. Shawn Lopes of Cross Motors Corp . Louisville , Ky and everything he told me about the car was just as he had described it to me before More

by hightechdeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 26, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us and with the help of our Sales Department, especially Shawn who provided amazing customer service. We hope that you will continue to visit us at Cross Chrysler Jeep FIAT and if there is anything else we can do for you please let us know!

February 22, 2021

Shawn Lopes was very helpful and informative while my husband and I were looking for our new truck. Would definitely recommend Cross Chrysler Jeep Fiat to my friends and family. More

by jessicalyn081585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Feb 23, 2021 -

Cross Chrysler Jeep Fiat responded

Jessica, thanks for this excellent review! Congratulations on your new truck! Please do not hesitate to reach out to us, when we can work with you down the road at Cross Chrysler Jeep FIAT.

February 21, 2021

Great dealership! Fast and honest. Great prices and great people. Highly recommend Cross Jeep. Ask for BJ he’ll get you the Jeep that you’ve always wanted! More

by HailState05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ
Feb 21, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the excellent review! We are pleased to learn that you found the Cross Chrysler Jeep FIAT team to be trustworthy and that we have earned your recommendation. You are welcome back at any time.

February 19, 2021

We were looking for a Jeep for my wife. Stumbled onto the Cross Jeep Dealership and their website. Found the perfect Jeep and did the entire deal over the phone thanks to the help of Shawn Lopes, Matt Ward a More

by billjjacob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Matt Ward, Matty Ward, Jon Cross, Shawn Lopes
Feb 20, 2021 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you for the five-star review! We're glad to hear about your experience with Shawn, Matt, and Chris. It was a pleasure working with you. Congratulations to you and your wife on your new Jeep! If there is anything else we can assist you with, please let us know.

February 14, 2021

Everyone at cross is nothing but helpful. Their service is above and beyond. Been buying vehicles here for years and have never been disappointed. One stop shop! More

by 1shotkill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Jon Cross, Matthew Beard, Ryan Garvey, Tyler Morrison, James Holfinger
Feb 15, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the review for our staff at Cross Chrysler Jeep Fiat! We're so glad you came to work with us, and we're even more pleased to learn how well our team addressed your needs.

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