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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,889 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,889 reviews

February 14, 2021

Everyone at cross is nothing but helpful. Their service is above and beyond. Been buying vehicles here for years and have never been disappointed. One stop shop! More

by 1shotkill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Jon Cross, Matthew Beard, Ryan Garvey, Tyler Morrison, James Holfinger
Feb 15, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the review for our staff at Cross Chrysler Jeep Fiat! We're so glad you came to work with us, and we're even more pleased to learn how well our team addressed your needs.

February 14, 2021

Wonderful experience. BJ in particular was very knowledgeable, engaging and helpful. Would recommend to anyone. Great value, quality vehicles and friendly people! We are thrilled with our new More

by Cmussler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ
Feb 15, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share what a wonderful experience you had at Cross Chrysler Jeep Fiat purchasing your new Jeep Grand Cherokee! We're super happy to know we could help you out and we hope you have a wonderful day!

February 13, 2021

This dealer and Matt Beard went above and beyond for me!! Wonderful customer service and knowledgeable staff. I could not have asked for better service and I highly recommend. More

by KMcGee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matthew Beard
Feb 14, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you! We take our reviews seriously and are delighted to learn about your visit at Cross Chrysler Jeep Fiat. We appreciate your feedback! Our team is available should you require any extra help. Safe travels!

February 12, 2021

very friendly, he called every time for let me know how was everything going woth my car, explian to me the problem, and treated me well More

by gemamontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Feb 13, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for visiting Cross Chrysler Jeep FIAT! We are happy to know that you enjoyed a friendly experience. Let us know if there is anything else we can help you with. We look forward to working with you again!

February 09, 2021

Marcus and James were great to work with. Everything went smoothly and they made the entire process very easy. Best experience I’ve ever had at a dealership when buying a vehicle. Chauncey got my truck prote More

by Kody D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus, Chauncey, James Holfinger
Feb 10, 2021 -

Cross Chrysler Jeep Fiat responded

Kody, thanks for the positive review! We are glad to hear Marcus, James, and Chauncey went above and beyond to assist you with a high level of customer service throughout the process. We hope you continue to enjoy your new truck! Please do not hesitate to reach out to us when we can work with you down the road!

February 08, 2021

Great people great service. I will highly recommend them. Shawn Lopes was my salesman. He is very knowledgeable and helpful. No pressure games here. Just help. More

by icewanda619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Feb 09, 2021 -

Cross Chrysler Jeep Fiat responded

Thanks for your strong recommendation for Shawn and our team. We're always happy to help you out at Cross Chrysler Jeep Fiat. If there is anything else we can assist with, please do not hesitate to reach out!

February 08, 2021

Wonderful pleasing experience.this is my third purchase from cross Jeep. Always a pleasure to do business with. Financing and sale was a breeze.as always very pleased. More

by GTennyson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Chris Gabehart
Feb 08, 2021 -

Cross Chrysler Jeep Fiat responded

We are super happy to see your satisfaction at Cross Chrysler Jeep FIAT. Thank you for choosing to work with your team for your vehicle needs. Take care!

February 06, 2021

Cross motors has the nations best Jeep selection anywhere, they are constantly working to be different than all the rest. They keep a vast inventory from off road extreme vehicles, classics, America More

by LOUISVILLEMECHANICAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madison, Matthew Beard
Feb 07, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the kind review! We are glad to know that you enjoy our Jeep selection. Please let us know if we can be of any further assistance here at Cross Chrysler Jeep Fiat.

February 01, 2021

We always have a great experience at Cross! 3rd vehicle we’ve bought from this dealership and we’ll definitely go back! Shawn welcomed us, showed us what we were looking for, no pressure and straight to th More

by Scmyers13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 02, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for choosing Cross Chrysler Jeep Fiat for your vehicle needs. We're super happy to know everything has been as pain-free as possible. If there is anything further we can be of assistance with, please do not hesitate to reach out. Congratulations and happy driving!

January 27, 2021

I had a fantastic experience. Was absolutely first class. Shawn (my salesperson) was exceptionally knowledgeable and personable. I couldn't recommend Cross Jeep and Shawn more. More

by cjennings1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jan 27, 2021 -

Cross Chrysler Jeep Fiat responded

Cj, thanks for taking the time to share your fantastic car-buying experience with Shawn! We hope you continue to love your new ride, and we are looking forward to taking care of your auto needs in the future.

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