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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,881 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,881 reviews

November 12, 2020

What a great experience. Shawn was helpful and professional without being pushy! We were able to test drive without pressure. Will definitely recommend to friends. More

by bethjosh2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Nov 12, 2020 -

Cross Chrysler Jeep Fiat responded

Hi there, thanks for the kind words with Shawn! We're glad to hear your experience was positive. We hope to see you again.

November 09, 2020

Shawn Lopes was was my salesman and he very professional and would recommend him and the rest of the staff that Assisted me on purchasing my vehicle .When I had questions about the condition of the vehicle More

by briancosby81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Nov 10, 2020 -

Cross Chrysler Jeep Fiat responded

Hello there, thank you for leaving us a review. We know that purchasing a vehicle should never be taken lightly, and we're here to empower you to feel confident about the decisions you make when buying with us. Let us know how else we can assist you!

November 09, 2020

BJ and David were great to work with. They were quick, efficient, and ultimately made my experience as easy as it could have been. I would recommend anyone head up to Cross Motors because they take care o More

by ill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BJ, Matt Ward, David Figg
Nov 10, 2020 -

Cross Chrysler Jeep Fiat responded

You've got that right - we aim to take wonderful care of our valued guests. Thank you for taking the time to leave us feedback regarding your recent experience with BJ and David. We're happy to know it was a successful visit! Come back and see us anytime.

October 31, 2020

Working with Matthew was a great experience. He is very helpful and knowledgeable. Communication with him is very easy. He always responds to my questions quickly. Overall great experience. I highly recome More

by jakubv90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Oct 31, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for your review! We appreciate your time and the extra effort it takes to provide your feedback. Matthew is an awesome member of our team and it is great to hear that he went above and beyond for you!

October 30, 2020

5 Star experience, found our dream AEV JKU on Tuesday, working with Chase and Marcus, built the deal including a trade on Wed, drove 300+ miles on Thursday picked it up! Chase was informative, stayed con More

by hobietim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Chase Vancelette
Oct 30, 2020 -

Cross Chrysler Jeep Fiat responded

Hi Tim and Carolyn, thanks for the kind words! We're glad to hear your experience with Chase and Marcus was positive. We truly appreciate your business and welcome you back anytime you need help.

October 27, 2020

Shawn lopes got me into the jeep I wanted and gave me a fair trade value for mine. Would highly recommend him to anyone. Top notch dealer with a top notch salesman. More

by Tannerhudgins62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Oct 28, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the fantastic feedback, Tanner! We will be sure to share your compliments with Shawn. Your recommendation of him is truly appreciated; congratulations on your new Jeep!

October 27, 2020

Custom ordered a 2021 jeep Gladiator Diesel and received great care and service from all involved. Second vehicle purchased working with Shawn and have them doing all my servicing. More

by RESCUE431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes, Danny Clum, Chris Gabehart
Oct 28, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us and with the help of our team, especially Shawn! We value your business and we look forward to any future visits!

October 27, 2020

Worked with Matthew beard on a specialty vehicle mustang GT. Matt was helpful and very accommodating. Very nice car! I visited the dealer several times and they allowed me time to make my decision More

by Robg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Oct 28, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful review, Rob! We are glad to see that Matt's outstanding service helped you create the perfect Mustang GT! Congratulations on your purchase; please come back at any time.

October 26, 2020

Low key no pressure atmosphere.Chase Vancelette was very Low key no pressure atmosphere. Chase Vancelette was very helpful and answered all our questions. He went out of his way to find us the vehicle we we More

by mike p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Oct 27, 2020 -

Cross Chrysler Jeep Fiat responded

Mike, thank you for taking the time to write a review! We're glad to hear Chase was able to help you find a great vehicle and was able to make your overall experience at our dealership pressure-free. If you ever need help with your new ride, feel free to give us a call!

October 25, 2020

We would like to make a huge shout out to Chris Gabehart! Chris went above and beyond to help me make the purchase of this beautiful 2020 Jeep Gladiator a reality! He answered all my crazy calls/text and ans More

by Tiffany.Dominey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Oct 25, 2020 -

Cross Chrysler Jeep Fiat responded

Congrats on your 2020 Jeep Gladiator, Tiffany! We will be sure to thank Chris for providing you with excellent service. We look forward to working with you again!

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