
Cross Chrysler Jeep Fiat
Louisville, KY
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We had an excellent experience working with Shawn to get the deal all prepared and worked out over the phone. Once we got into town everything went just as smoothly and all expectations we well exceeded wit the deal all prepared and worked out over the phone. Once we got into town everything went just as smoothly and all expectations we well exceeded with the Jeep and the dealer. More
The customer service experience was out of this world. I'm working overseas and saw a Jeep I just had to have and I called in and was connected with Shawn. We ironed everything out and made a deal. I had I'm working overseas and saw a Jeep I just had to have and I called in and was connected with Shawn. We ironed everything out and made a deal. I had to send my step-dad down to get the vehicle while I'm out of the country. Shawn picked him up from the airport and sent him off with a full tank of gas! Absolutely amazing experience overall! More
Shawn made sure that we had our options and we got what we wanted, and couldn't be happier. He was polite and didn't pressure us into something else we wanted, and couldn't be happier. He was polite and didn't pressure us into something else More
Chase was great! We had been looking for about a month and saw what we wanted online. We took a chance, and drove 2+ hours - best idea ever!! Great service. It was a very busy day, but Chase took the t and saw what we wanted online. We took a chance, and drove 2+ hours - best idea ever!! Great service. It was a very busy day, but Chase took the time to see that we were taken care of. Thanks! More
The visit was great and the only thing I have to say something about is the fact that they gouged me for the price of the cabin air filter. I was charged $39 plus labor and I thought well why not just g something about is the fact that they gouged me for the price of the cabin air filter. I was charged $39 plus labor and I thought well why not just get it while I’m here. We got when I got home I looked it up and found that most auto parts stores charge less than $10 for this filter.I don’t know how they can justify that much of a markup and I will probably remember that next time I have to have parts replaced by them. More
We were very pleased with our salesman, Sean. He was very helpful and pleasant. We are really enjoying our new car. Thank You, Johnny Johnson very helpful and pleasant. We are really enjoying our new car. Thank You, Johnny Johnson More
Great experience at Cross. Matthew Beard provided a great buying experience. He communicated with me regularly as I made my final decision on which Jeep would be best for me. After I made my choice the commu buying experience. He communicated with me regularly as I made my final decision on which Jeep would be best for me. After I made my choice the communication continued until I arrived at the dealership to finish my deal and take delivery of my 2021 Wrangler. Everyone on staff was great. They made the whole buying experience easy. No hassle. Highly recommend Cross and asking for Matthew Beard. Two thumbs up. More
Best JEEP Dealership in the country!! Matt Beard is one of the most knowledgeable Product Specialist and Jeep enthusiasts you'll ever meet. His years of service at Cross Motors shows and he is passionate a of the most knowledgeable Product Specialist and Jeep enthusiasts you'll ever meet. His years of service at Cross Motors shows and he is passionate about the vehicles he sells. Top notch customer service! More