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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,871 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,871 reviews

September 30, 2020

We are very pleased with our new jeep. Matthew is very courteous and knowledgeable about the vehicle. I would recommend Cross motors when looking for a new jeep. More

by slm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Sep 30, 2020 -

Cross Chrysler Jeep Fiat responded

Thanks for the wonderful review! We appreciate the kind words and feedback. Matt is a great asset to the team and we're glad he was able to assist you!

September 30, 2020

Matthew Beard answered all my questions, wasnt pushy at all, and explained my new jeep thoroughly. I will be back agaim for my next vehicle for sure. I also enjoyed the unique inventory. More

by jeepjammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Oct 01, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the 5-star rating and great review! We are happy to know that you had a good experience with us and with the help of Matthew. We value your business and we look forward to any future visits!

September 30, 2020

This was our 2nd Jeep purchased from Cross Jeep. We live 2 hours away. Shawn, BJ & James did a Great job getting us into the Jeep we wanted. Thanks again, Tony & Kristin More

by tonyhenegar
Recommend Dealer
Yes
Employees Worked With
BJ Cornell, Shawn Lopes, James Holfinger
Sep 30, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, Tony and Kristin! We will be sure to thank Shawn, BJ, and James for providing you with excellent service. We look forward to working with you again!

September 30, 2020

I’ve worked with Matt for years, and he’s literally the BEST! Always helpful and courteous. Whether you want a new Jeep, or the perfect pre-owned vehicle (Cross has a great selection of used cars, as well More

by FrostedCupcake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Oct 01, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us and with the help of Matt who has provided the best service. We value your business and we look forward to any future visits!

September 29, 2020

Mathew Beard was an excellent salesman. He answered all our questions. We would recommend him. We drove about a hour and forty minutes to see the vehicle. Not disappointed. More

by crulo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Sep 29, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had an excellent experience with us and with the help of Matthew. We will make sure to share your feedback with our team and we hope that you will continue to visit us!

September 28, 2020

Very friendly and knowledgeable staff. The process of buying our new used car was very seamless. I highly recommend buying your next vehicle from them. More

by mnkyjo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 28, 2020 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you for the kind words! We're glad to hear your experience was positive. We hope you consider us again in the future.

September 17, 2020

I'm buying another Jeep from Cross Jeep. Need I say more? Ok, I will. I live in Florida. There are a lot of Jeep dealerships between me and Cross Jeep. I choose Cross Jeep. See you again soon! Ben Hedrick- H More

by Ben Hedrick- Hedrick Speedsports
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Madison and Matt Ward
Sep 18, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the amazing review, Ben! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We can't wait to work with you again!

September 13, 2020

Excellent service and friendly customer service! Made me and my family feel at home throughout the purchasing process. I found the website informative and well structured that lead to my purchase. More

by jessekell92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Sep 13, 2020 -

Cross Chrysler Jeep Fiat responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review about the purchasing process. Our team is available should you require any extra help in the future. Safe driving!

September 12, 2020

Great guy, easy to work with.. took care of me and my family and a great place to get a car from... Thank you for the great service More

by CoffinsellerMVG
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 13, 2020 -

Cross Chrysler Jeep Fiat responded

Your review made us smile. We love hearing that our employees, such as Shawn, are going above and beyond for our customers and delivering reliable customer service. Congratulations on your vehicle and happy driving!

September 04, 2020

Worked with Shawn Lopes from 3 states away over the phone and through email. I found him to be very helpful and honest. He always responded almost immediately yet was patient with my work schedule and occa More

by Bb507402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Sep 04, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Shawn who provided great service even from a distance. We appreciate you recommending us and we will make sure to share your feedback with Shawn!

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