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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,929 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,929 reviews

January 13, 2021

I bought a used 2014 wrangler Rubicon over the summer and have not regretted it once! The sales staff was great, really helping you feel like they are on top of everything. I recently brought it in for min More

by km502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Turner, Kelsi Ferguson, James Holfinger
Jan 14, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you have had good experiences with us at Cross Chrysler Jeep FIAT and we hope that you will continue to visit us at Cross Chrysler Jeep FIAT!

January 08, 2021

It was a fantastic experience. I am loving my new Jeep. Thank you so very much for everything. First time I have bought a car on my own. More

by Merry J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jan 08, 2021 -

Cross Chrysler Jeep Fiat responded

Hi Merry, thanks for the five-star review with our team. Congratulations on your new Jeep! We welcome you back anytime you need help.

January 07, 2021

I recently bought a 2021 Jeep Gladiator from Cross Motors, from Salesman Matt Beard. I would highly recommend all my friends and family to search Matt out for a grand deal. More

by Ken K
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matthew Beard
Jan 07, 2021 -

Cross Chrysler Jeep Fiat responded

Hi Ken, thank you for the five-star review! We're glad to hear your experience with Matt was positive. Congratulations on your new 2021 Jeep Gladiator! Have a wonderful day.

January 07, 2021

We had a great experience at Cross Jeep. Chase Vancelette did a phenomenal job and I would recommend this location to anyone! Thank you so much More

by McKenzie
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette, Tyler Morrison
Jan 08, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, McKenzie! We are pleased that Chase's outstanding service earned your recommendation. You are so welcome; Cross Chrysler Jeep FIAT welcomes you back at any time.

January 06, 2021

Great dealership and awesome buying experience. Staff was friendly and knowledgeable and no sales pressure. Thanks Shawn for all your help on my Jeep purchase!!! More

by JustinB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jan 07, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for visiting Cross Chrysler Jeep Fiat, Justin! We will be sure to thank Shawn for providing you with friendly and knowledgeable service. We look forward to working with you again!

January 05, 2021

Chase was amazing to work with at Cross. He was quick to answer my online browsing questions and had us in filling out paper work the same day! We were happy to drive home in my new Jeep Wrangler! More

by abbyanderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette
Jan 06, 2021 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Chase. We value your business and we hope that you enjoy your new Jeep Wrangler!

January 04, 2021

Shopped online, made an appointment with Shawn for the next day, the Jeep was ready and waiting. Shawn and James were wonderful to work with! Very accommodating, easy spirited and attentive throughout the More

by Mhende1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jan 05, 2021 -

Cross Chrysler Jeep Fiat responded

Congrats on the new Jeep! Shawn and James wish you many miles. Thanks for choosing Cross Chrysler Jeep FIAT!

January 02, 2021

Great service. Prompt and courteous. Professional. The service was performed on time and correctly. The price was as originally quoted. Vehicle was returned on time. More

by pojudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None, Kevin Turner, Tyler Morrison, Rick Turner, Kelsi Ferguson
Jan 03, 2021 -

Cross Chrysler Jeep Fiat responded

That's excellent to see! Cross Chrysler Jeep FIAT is always happy to be of service and we are pleased to see we exceeded your expectations. Please come back at any time.

December 28, 2020

Follow up to my inquiry was quick and informative. Rick called me to verify and detail my request. He then called back later that day with pricing and pricing breakdown. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Turner
Dec 28, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for your feedback for Cross Chrysler Jeep FIAT. Feel free to reach out if we can help with anything else. We're here for your automotive needs, Chris!

December 26, 2020

Always Excellent Service when I get service at this location! The guys are always professional and I appreciate when they went ahead and used my rewards before paying! More

by traciarays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Turner, Rick Turner
Dec 27, 2020 -

Cross Chrysler Jeep Fiat responded

Tracia, thanks for taking the time to share your excellent service experience with Kevin and Rick! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

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