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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,871 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,871 reviews

August 29, 2020

2nd truck purchased from Shawn and he has been great both times!!! We will definitely be back when we are ready to get something else. More

by Kshepherd431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Aug 30, 2020 -

Cross Chrysler Jeep Fiat responded

Congrats on your second truck! We will be sure to thank Shawn for providing you with excellent service. We look forward to working with you again!

August 28, 2020

Completely satisfied with everyone I came in contact with. From management salesman service and the parts department. All helped me in every way they could. And the detail guys also. More

by Mark1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matty Ward, Jon Cross, Chase Vancelette, Kevin Turner
Aug 28, 2020 -

Cross Chrysler Jeep Fiat responded

Hi there, thanks for the kind words! If there is anything else we can help you with, please let us know!

August 27, 2020

Shawn was great to work with! He was professional, and answered all our questions and found us the perfect Jeep. It was a great car buying experience. More

by Meredithl83
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Aug 28, 2020 -

Cross Chrysler Jeep Fiat responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! It's a team effort here every day, as we strive to provide our customers with the best service possible. Congrats on your new Jeep, and should you ever have any questions, please don't hesitate to ask.

August 18, 2020

Shawn Lopes was friendly and helpful in helping me buy my jeep. He took time to answer my questions, although late on a Friday night. Matt was helpful and friendly in financing my purchase. More

by julie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Aug 18, 2020 -

Cross Chrysler Jeep Fiat responded

Julie, thank you for the great review with Shawn and Matt! We're so happy to hear they've taken great care of you during your experience. We appreciate your business and hope to see you again,

August 17, 2020

Buyer experience with Darryl and Shawn was super smooth an easy. Not the normal talking in circles how it is with most dealerships. Strongly recommend. More

by Alilangel11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Darryl Brown
Aug 18, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We are happy to see that Darryl and Shawn provided you with such hassle-free and trustworthy service. Congratulations on your purchase; please come back at any time!

August 17, 2020

Good professional service. No pressure. transparent pricing. Friendly, patient and trustworthy feel to the whole process. Thank you for being safe with COVID precautions as well More

by M Doyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Evan Cambron
Aug 18, 2020 -

Cross Chrysler Jeep Fiat responded

Doyle, thanks for the positive review! We're glad to hear Evan and James were able to help you find a great car and was able to make your overall experience at our dealership pressure-free. Please do not hesitate to reach out to us when we can work with you down the road!

August 13, 2020

Best new car buying experience I've ever had. The salesman I had was extremely knowledgeable & answered all of my questions in a timely manner. More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Brown, Sarah Ridder
Aug 13, 2020 -

Cross Chrysler Jeep Fiat responded

Congrats on having the best car-buying experience, JJ! Let us know if there is anything else we can help you with. We look forward to working with you again!

August 13, 2020

This was a great experience. Everyone was very helpful and the process was super easy! It was my first time buying and they were so informative. Will definitely come back! More

by mcrobinson12
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Aug 13, 2020 -

Cross Chrysler Jeep Fiat responded

We appreciate your feedback. We are happy to hear we could provide such a great car buying experience. Please let us know if there is anything else we can do for you! Have a great day!

August 05, 2020

Easy transaction and got what I wanted! No pressure, Shawn and Chase super friendly and easy to deal with! Definitely worth your time to visit! More

by romac1314
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Chase Vancelette
Aug 05, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Shawn and Chase. We hope to see you again soon!

August 05, 2020

This was my first time buying a vehicle. Mathew Beard was patient and accommodating. He wven spoke with my father when i was unsure of some terminology. Everyone was absolutely wonderful. Thank you!!! More

by markiern3328
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Aug 05, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We will be sure to thank Matthew for providing you with excellent service. We look forward to working with you again!

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