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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,871 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,871 reviews

August 03, 2020

Shawn was great. Would recommend him to anyone else and would definitely buy from him again. Professional and super friendly. Very knowledgeable about the Jeep we were buying. More

by Bbbycm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Aug 04, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for the kind review! It's great to know that Shawn took excellent care of you. Congrats on your new Jeep, you're going to love it!

July 31, 2020

Evan Cambron is so helpful and knowledgeable about all the cars at the dealership. He will be my guy in the near future. Thanks Evan More

by rowski5973
Recommend Dealer
Yes
Employees Worked With
Evan Cambron
Jul 31, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the five stars! We are so happy to see that Evan went the extra mile with his knowledge and expertise. When you are ready to purchase, we will be here for you!

July 31, 2020

BJ was amazing! So knowledgeable and helpful when it came to finding our next car. Such a great experience, thanks again BJ for taking care of me and my family and making it so easy! More

by rweaver723
Recommend Dealer
Yes
Employees Worked With
B.J. Cornell 5 stars
Aug 01, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We will be sure to thank BJ for providing you with knowledgeable service. We look forward to working with you again!

July 29, 2020

So pleased with the people I worked with! I love my new car! I would recommend going here for your next new or used car! More

by Stephanie.95rose.sb
Recommend Dealer
Yes
Employees Worked With
Matthew Beard, James Holfinger
Jul 30, 2020 -

Cross Chrysler Jeep Fiat responded

We are delighted to know that you were pleased with the service you received! Thank you so much for the kind review.

July 28, 2020

Great experiance and service! 4th Vehicle purchased I recently purchased my 4th vehicle from Matthew Beard. Cross has always gone above and beyond to give me a great experiance and competitive price on More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Jul 29, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful feedback! We are delighted to know that you are a loyal customer and to know that Matthew always provides great customer service! We value your business and we look forward to any future visits!

July 19, 2020

2nd vehicle purchased in 4 months from Cross. Shawn is fantastic, and all the staff are very courteous. would not think twice about returning again. More

by Jpeddy16
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Jul 20, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the positive review and rating! We are happy to know that you are a loyal customer and that Shawn and our team were helpful. If there is anything else we can do for you please let us know.

July 14, 2020

My wife and I have bought 5 vehicles from Cross. Salesmen are friendly polite and do what they can to help out. My sister in law just recently purchased a vehicle and now my daughter!! Always great dealing w More

by Jcatea6597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jul 15, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful feedback. We are happy to know that you and your family are loyal customers and that you find our team to be friendly, polite. and helpful. We are always here to help!

July 11, 2020

This was my third visit to the dealership and this time they had what I was looking for. Shawn was very helpful and wasn't pushy. More

by boss351mustang
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jul 12, 2020 -

Cross Chrysler Jeep Fiat responded

It's great to know that Shawn could assist you and help you find what you needed. Thank you for the positive review.

July 08, 2020

My dealer and the sales manager I worked with were absolutely amazing. The detailing team was less impressive, but I would still go back if I am still in the area for my next car. More

by Eellerbrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ward, James Holfinger
Jul 08, 2020 -

Cross Chrysler Jeep Fiat responded

Hi, We couldn't be more appreciative of this positive review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that James and Matt provided just that to you. Customer satisfaction is what keeps us going, and we hope that you visit us again soon. Please feel free to contact us again for any of your auto needs!

July 04, 2020

Shawn Lopes was very helpful and attentive. I never felt any pressure and was pleased with the whole process. I will be back in the future. More

by K. Hyland
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes
Jul 05, 2020 -

Cross Chrysler Jeep Fiat responded

We look forward to your return. Thanks for sharing your satisfaction working with Shawn. Congratulations and we wish you safe travels in your vehicle!

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