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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,871 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,871 reviews

July 02, 2020

Old Jeep to New Jeep I traded a 2015 Jeep Wrangler for a newer version. I was very specific about what I was looking for. Shawn did a great job working with me to not tr More

by DanG502
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jul 03, 2020 -

Cross Chrysler Jeep Fiat responded

We are pleased to hear you had such a positive experience with us, Dan! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road. Congratulations on your 2020 Jeep!

June 30, 2020

I was very pleased with the way i was treated, and the vehicle i received was as described and shown in pictures, and was very great! More

by Ethan
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jul 01, 2020 -

Cross Chrysler Jeep Fiat responded

We're glad you liked your vehicle. We always strive to provide personable and excellent customer service. Congratulations, Ethan!

June 25, 2020

This is the second vehicle I have bought from them. They have been easy to deal with each time I purchased. I love my vehicles. More

by Jim A
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Shawn Lopes
Jun 26, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your thoughts about the shopping experiences with us! If there is anything else we can do to assist, please do not hesitate to reach out and inform our team members. Congratulations on another car and please have a wonderful day, Jim!

June 24, 2020

My salesman was BJ Cornell. Great salesman, very professional! Answered all my questions and took extra pictures of the used Grand Cherokee I was interested in. I would definitely recommend this d More

by Steve
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Jun 25, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review, Steve! We will be sure to thank BJ for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 24, 2020

I’ve been extremely pleased with Cross service department. Special kudos to Kelci, who has treatment like family on more than one occasion. Best service I’ve ever received More

by Thetachi68
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
Jun 25, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for sharing your review! We are happy to know that Kelsi treated you like family. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 21, 2020

Got to Cross for the best deals and best customer service.... Marvin is the best and found me the perfect Jeep during a time there seems to be a shortage on Wranglers! More

by Jeeper1
Recommend Dealer
Yes
Employees Worked With
Marvin Cornell
Jun 22, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to write a positive review! We are happy to hear that Marvin was able to help you find a great car and was able to make the overall experience at our dealership the best. If you ever need help with your Wrangler, feel free to give us a call!

June 20, 2020

Got me in on time. Explained everything ok. One hour later they had fixed my problem. I would recommend if you have a Jeep that’s a great place for purchasing and service. More

by bdaleadams
Recommend Dealer
Yes
Employees Worked With
Chase Vancelette, Kelsi Ferguson
Jun 20, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for sharing your thoughts about the services provided for your Jeep. It makes us really happy to know that everything went well. If there is anything else we can help with, please do not hesitate to reach out to our team. We hope you have a wonderful day!

June 16, 2020

Matthew Beard was professional to work with as was the rest of the staff! After considerable research we zeroed in on Cross Jeep because they are rated well and had the best inventory. I recommend Cross More

by SJ
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Jun 17, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to write a positive review! We are happy to hear that Matthew was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call!

June 16, 2020

Shawn and James were great and made buying my 2019 Renegade a fun experience!! I love the Renegade more and more every day and love driving it! More

by joyceshelton
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jun 17, 2020 -

Cross Chrysler Jeep Fiat responded

Joyce, thank you for taking the time to share your outstanding review! We are happy to hear that Jessie was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your Renegade, feel free to give us a call!

June 10, 2020

Great selection of jeeps to choose from, made it worth the drive to Louisville. No pressure from the salesperson, he tried to find the perfect match for me and staying under budget. More

by Faith
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jun 11, 2020 -

Cross Chrysler Jeep Fiat responded

Faith, thank you for taking the time to write a positive review! We are happy to hear that Shawn was able to help you find a great car and was able to make the overall experience at our dealership great and pressure-free. If you ever need help with your new ride, feel free to give us a call!

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