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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,883 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,883 reviews

June 16, 2020

Shawn and James were great and made buying my 2019 Renegade a fun experience!! I love the Renegade more and more every day and love driving it! More

by joyceshelton
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Jun 17, 2020 -

Cross Chrysler Jeep Fiat responded

Joyce, thank you for taking the time to share your outstanding review! We are happy to hear that Jessie was able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your Renegade, feel free to give us a call!

June 10, 2020

Great selection of jeeps to choose from, made it worth the drive to Louisville. No pressure from the salesperson, he tried to find the perfect match for me and staying under budget. More

by Faith
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Jun 11, 2020 -

Cross Chrysler Jeep Fiat responded

Faith, thank you for taking the time to write a positive review! We are happy to hear that Shawn was able to help you find a great car and was able to make the overall experience at our dealership great and pressure-free. If you ever need help with your new ride, feel free to give us a call!

June 04, 2020

This was a great dealership. I had been in the market for a new vehicle for awhile and visited several different dealerships, but I must say that this dealership was hands down the most honest and profession More

by Connor C.
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Shawn Lopes
Jun 04, 2020 -

Cross Chrysler Jeep Fiat responded

Connor, thank you for taking the time to write a review! We are thrilled to hear Shawn and Jon went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your new ride! We greatly appreciate your positive feedback, and we look forward to working with you again in the future.

June 02, 2020

Came down from Dayton Ohio area to purchase a preowned Jeep Wrangler. I was surprised to see the selection of Wranglers and Gladiators on the lot. Great selection of both! I was helped immediately as I More

by craigtoopsy92
Recommend Dealer
Yes
Employees Worked With
James Holfinger, Evan Cambron
Jun 03, 2020 -

Cross Chrysler Jeep Fiat responded

Congratulations on your Jeep Wrangler! It makes us really happy to know of Evan and Jame's great level of care. They have always been excellent team members. If there is anything else we can do to assist, let our team know. We hope to work with you and your friends in the future.

May 30, 2020

Recommended by my repair shop to take my car to a dealer to confirm his suspicions that my car had a throttle body or transmission issue. This shop came back with $600 of work that wasn't related to my iss More

by aldeanriley
Recommend Dealer
No
Employees Worked With
Kevin Turner
May 31, 2020 -

Cross Chrysler Jeep Fiat responded

Hello, We always want to take care of our guests as best we can and I would appreciate the opportunity to learn more about any concerns related the services provided. Please provide me with your preferred contact details. Your time is greatly appreciated. Best, Chris Madison General Manager 502-459-9900 ext 204 cmadison@crossmtrs.com

May 30, 2020

I saw my car online and called the dealership and Shawn Lopes was pulling my car upfront as we pulled in. Shawn was very professional, answered all of our questions and was a pleasure to deal with. I would More

by Carla
Recommend Dealer
Yes
Employees Worked With
James Holfi Finance Dept, Shawn Lopes
May 31, 2020 -

Cross Chrysler Jeep Fiat responded

Carla, Thank you for your overall positive feedback. I would appreciate the opportunity to connect further about any dissatisfaction with your experience. Please feel free to reach out to me if you'd like to discuss. Best, Chris Madison General Manager 502-459-9900 ext 204 cmadison@crossmtrs.com

May 29, 2020

Mattew beard did a excellent job! Really knows the product he is selling!!! Mattew spent his whole day off Sunday texting me answer any questions I needed before my purchase More

by sssearcy17
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
May 30, 2020 -

Cross Chrysler Jeep Fiat responded

We'll be sure to thank Matthew for his level of care. Congratulations on your car! We hope you like it.

May 29, 2020

Cross Chrysler Jeep Fiat is the only place to buy a Jeep!! Love this place, love the people, always have what I want and there’s no pressure to buy! Shawn Lobes has sold me 4 Jeeps, and I will keep com More

by Angel31233
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Jon Cross, Shawn Lopes, Kelsi Ferguson
May 30, 2020 -

Cross Chrysler Jeep Fiat responded

Congratulations on your Jeep! We hope you like this one too. Shawn is great. We appreciate your business. Thank you and have a great day!

May 29, 2020

Excellent..... 2nd car bought there from Shawn Lopes and Cross Motors... great atmosphere and all the people were awesome. No pressure. They let you look the decide. More

by B James
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
May 30, 2020 -

Cross Chrysler Jeep Fiat responded

It is a joy to know of your excellent feedback. Thank you so much for taking a moment of your day to share it. If there is anything else we can do, please let us know. Our team is here and happy to help!

May 27, 2020

Salesman was good, would have appreciated it if you would have took a little more time to show me how to operate the vehicle however the finance person was very pushy on trying to get you to buy all the add- More

by k9ulan
Recommend Dealer
Yes
Employees Worked With
Bj
May 28, 2020 -

Cross Chrysler Jeep Fiat responded

We appreciate your feedback and will be sure to pass this along to our team. Thank you!

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