
Cross Chrysler Jeep Fiat
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 1,883 reviews
Shawn and James were great and made buying my 2019 Renegade a fun experience!! I love the Renegade more and more every day and love driving it! Renegade a fun experience!! I love the Renegade more and more every day and love driving it! More
Great selection of jeeps to choose from, made it worth the drive to Louisville. No pressure from the salesperson, he tried to find the perfect match for me and staying under budget. the drive to Louisville. No pressure from the salesperson, he tried to find the perfect match for me and staying under budget. More
This was a great dealership. I had been in the market for a new vehicle for awhile and visited several different dealerships, but I must say that this dealership was hands down the most honest and profession a new vehicle for awhile and visited several different dealerships, but I must say that this dealership was hands down the most honest and professional dealership I went too. I dealt with Shawn who is a great salesman and was very pleasant to work with. Jon was the same and was extremely knowledgeable on the vehicle I bought. They gave me a great deal and next time I’m in the market for a new one I will absolutely be looking here first. Highly recommend this dealership it is family owned and they treat you very well! More
Came down from Dayton Ohio area to purchase a preowned Jeep Wrangler. I was surprised to see the selection of Wranglers and Gladiators on the lot. Great selection of both! I was helped immediately as I Jeep Wrangler. I was surprised to see the selection of Wranglers and Gladiators on the lot. Great selection of both! I was helped immediately as I entered the show room by salesman Evan. Evan was extremely professional and friendly. He answered the questions I had and as I waited, as you do at dealerships, Evan checked on me frequently. James H., the finance guy, was courteous and super friendly too. He answered the questions I had and got me in and out pretty quick. I’ve got some Jeeper friends up here and will encourage them to go two and a half hours south to Cross for their next purchase. Thanks! More
Recommended by my repair shop to take my car to a dealer to confirm his suspicions that my car had a throttle body or transmission issue. This shop came back with $600 of work that wasn't related to my iss to confirm his suspicions that my car had a throttle body or transmission issue. This shop came back with $600 of work that wasn't related to my issue. After I paid $100 to diagnosis my problem they made my car unable to crank and kept it for a week. Finally this dealership stated I had a Throttle Body issue. Had to tow it to my regular repair company because now the check engine light came on. My regular shop fixed the issue. Be aware and careful coming here. More
I saw my car online and called the dealership and Shawn Lopes was pulling my car upfront as we pulled in. Shawn was very professional, answered all of our questions and was a pleasure to deal with. I would Lopes was pulling my car upfront as we pulled in. Shawn was very professional, answered all of our questions and was a pleasure to deal with. I would definitely buy a car from him again. James Holfi in the finance Dept was a different story. He was so friendly and nice until we told him we did not want the extended warranty and it was like a light switched flipped. He became very rude. He hurried the rest of our signatures and didn’t explain the pages like he had the ones before. He put all of the papers into and envelope and tossed it on the desk and said thanks very rudely. But I would definitely recommend Shawn. More
Mattew beard did a excellent job! Really knows the product he is selling!!! Mattew spent his whole day off Sunday texting me answer any questions I needed before my purchase product he is selling!!! Mattew spent his whole day off Sunday texting me answer any questions I needed before my purchase More
Cross Chrysler Jeep Fiat is the only place to buy a Jeep!! Love this place, love the people, always have what I want and there’s no pressure to buy! Shawn Lobes has sold me 4 Jeeps, and I will keep com Jeep!! Love this place, love the people, always have what I want and there’s no pressure to buy! Shawn Lobes has sold me 4 Jeeps, and I will keep coming back!!! Best place with the best deals that will get you what you want even if it’s not on the showroom floor! More
Excellent..... 2nd car bought there from Shawn Lopes and Cross Motors... great atmosphere and all the people were awesome. No pressure. They let you look the decide. Cross Motors... great atmosphere and all the people were awesome. No pressure. They let you look the decide. More
Salesman was good, would have appreciated it if you would have took a little more time to show me how to operate the vehicle however the finance person was very pushy on trying to get you to buy all the add- have took a little more time to show me how to operate the vehicle however the finance person was very pushy on trying to get you to buy all the add-on stuff. More