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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,883 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,883 reviews

May 27, 2020

Cross is very helpful and customer focused Matthew Beard was our salesman. Great guy. Very patient and knowledgeable. No pressure to make a deal. Wrangler was a gift and he went out of his More

by jeffspeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matthew Beard
May 28, 2020 -

Cross Chrysler Jeep Fiat responded

Jeff, thank you for taking the time to write an outstanding review! We are happy to hear that Matthew and Matt were able to help you find a great car and was able to make the overall experience at our dealership pressure-free and great. We hope you continue to love your new ride, and we are looking forward to working with you for years to come!

May 25, 2020

Our whole experience was great. David couldn’t have been more helpful!! We’re 300+ miles away and they took care of everything before we arrived. We were able to sign and drive off in just over an hour. Ou More

by D Colvin
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, David Figg
May 26, 2020 -

Cross Chrysler Jeep Fiat responded

D, thank you for taking the time to share your outstanding experience with David and Todd! We truly appreciate your positive feedback, and we are looking forward to working with you for years to come! Enjoy your new ride!

May 19, 2020

I live in NY and was looking for a specific limited production vehicle. My nephew who lives in the Louisville area sent me an advertisement from Cross who actually had two of the vehicles. I gave Cross More

by NY Guy
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
May 19, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your thoughts about your shopping experience. We are delighted that your experience went so smoothly. If there is anything else we can do, please feel free to reach out. We are always happy to do what we can to help!

May 19, 2020

Best place to buy a Jeep hands down. Chris Gabeheart is amazing to work with. Never pressured me to buy and I would recommend to anyone. More

by Wayne
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Jon Cross, Sarah Ridder, Chris Gabehart
May 20, 2020 -

Cross Chrysler Jeep Fiat responded

Wayne, Thank you for your feedback in regards to shopping for your Jeep. We are happy to know of Chris's great level of care. Thanks for the recommendation. We hope you have a wonderful day!

May 15, 2020

The sales process at Cross was easy & seamless. They we’re transparent in their pricing, and made us comfortable. Shawn was a pro’s pro! More

by Mark
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
May 16, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for your great feedback for Shawn. We are happy to find that our team members have provided you with great care. Please feel free to reach out if we can assist again with anything else. Congratulations on your vehicle, Mark!

May 15, 2020

Most pleasurable car buying experience I’ve ever had 5 stars all the way Matt was very attentive. Me Cross very approachable. Thank you all More

by Chris lacy
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Jon Cross, Matthew Beard, Sarah Ridder, Stacey Cardwell, Tyler Morrison
May 16, 2020 -

Cross Chrysler Jeep Fiat responded

Congratulations on your car, Chris! We are happy to find of Matt's outstanding level of care. If there is anything else we can assist with, please feel free to reach out. Our team is always happy to help.

May 15, 2020

Matthew paved the way for an easy purchasing experience Matthew Beard helped us and was polite and patient with us and all of our questions. Thanks for being so respectful and for the experience. More

by allcolor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember their names., Matthew Beard
May 16, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for taking the time to share your great experience working with Matthew. We are delighted to find that our team members have provided you with an outstanding level of care. If there is anything else we can be of assistance with, please do not hesitate to reach out and let us know. We are here for you!

May 13, 2020

Great Service, No Pressure. Searched all across the United States and Cross Chrysler Jeep FIAT had the best price on the 2018 VW Golf GTI I was looking for. I contacted the deale More

by CHRISTIAN.M.CHAPMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Cornell
May 13, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you so much for taking the time to share your amazing shopping experience working with Marvin. We are happy to know that our team members have provided you with a great level of care. If there is anything else we can assist with, let us know. We are here to help you out, Christian. Congratulations on your Volkswagen Golf GTI!

May 13, 2020

Good service! I would recommend to a friend or family. Friendly staffs!👍🏼 I didn’t buy my vehicle there but have been bringing it for service! More

by Pulpo
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
May 14, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the wonderful feedback! It is great to know that you were provided with good service and that our team was friendly. If you need anything else please let us know.

May 09, 2020

Kelsi always takes the best care of me. I feel she’s as honest as one can be and extremely knowledgeable. She ensures her customers receive only the best service. More

by 007hughes
Recommend Dealer
Yes
Employees Worked With
Kelsi Ferguson
May 09, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We will be sure to thank Kelsi for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

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