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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,869 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,869 reviews

March 18, 2020

Both BJ and Chris were very helpful and informative about my 2013 Nissan Juke. Thank you for everything. Awesome salesmen, wonderful company! Would buy from again. More

by CCYOTE13
Recommend Dealer
Yes
Employees Worked With
BJ, Chris Gabehart
Mar 18, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your fast and easy experience with Bj and Chris! Enjoy your new ride! Don't hesitate to reach out when we can help you again down the road!

March 16, 2020

Great place with very trustworthy employees, Tyler is great and has always helped me and the prices are very reasonable no matter what the job. More

by oyoy
Recommend Dealer
Yes
Employees Worked With
Stacey Cardwell, Tyler Morrison
Mar 16, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your excellent experience with Stacey and Tyler! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 14, 2020

We recently purchased our car from Cross Jeep and had a wonderful experience from start to finish. Shawn was great to work with. He answered all our questions, we never felt pressured, and his commitment t More

by Olivia
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Shawn Lopes
Mar 15, 2020 -

Cross Chrysler Jeep Fiat responded

Thanks for taking the time to share your experience. It's a joy to know of Shawn's outstanding level of care. Please do not hesitate to reach out if we can assist you with anything. We are here to help. Congratulations on your car! We look forward to your next visit, Olivia.

March 06, 2020

I had a great experience working with Shawn Lopes to find the Jeep for me. He and the staff worked with me to make my purchase one that I would recommend to anyone else looking for a Jeep. More

by Btw422
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Kevin Turner, Tyler Morrison, Rick Turner
Mar 06, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for your review! We're glad to hear that Shawn provided you with such excellent service. We appreciate your business; congratulations on your new Jeep!

March 03, 2020

Outstanding Sales and Services I bought a used Jeep Wrangler from Cross Chrysler. They are the friendliest dealership I have ever dealt with. Outstanding prices, salesmanship and se More

by eric g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Gabehart
Mar 03, 2020 -

Cross Chrysler Jeep Fiat responded

You're so welcome, Eric! We'll be sure to share your kind words with Chris. Congratulations on your new Jeep Wrangler; please come back at any time.

March 02, 2020

Cross Jeep and my sales representative (BJ Cornell) made the sight unseen purchase of a used vehicle and trade-in of previous vehicle a smooth transaction. Despite living in Indinapolis BJ ensured I had a More

by jferreri
Recommend Dealer
Yes
Employees Worked With
BJ Cornell
Mar 02, 2020 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you so much for the kind words! We'll be sure to share your compliments with BJ and our team. It was a pleasure working with you. Congratulations on your new vehicle! We welcome you back anytime!

February 29, 2020

Great Trade Experience Working with Matthew Beard we had a great experience. Almost all our communication and trade was settled through, email, text or phone. We hit the p More

by riotrob
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Matthew Beard
Mar 01, 2020 -

Cross Chrysler Jeep Fiat responded

Thanks for letting us know that your experience went well, Rob. Please know that we are here to assist at any time. Congratulations on your new Jeep. Come back and see us again soon.

February 28, 2020

Great experience, courteous, efficient and accommodating. My positive experience was their top priority. I was in and out of the dealership, trading my wrangler for a new grand Cherokee, in just under 2 hour More

by EBrown
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Evan Cambron
Feb 29, 2020 -

Cross Chrysler Jeep Fiat responded

Your satisfaction is very important to us. Thank you for letting us know that your needs have been met. You are invited to visit at any time.

February 17, 2020

Great service! Shawn Lopes was helpful and accommodating. I appreciated his patience throughout the decision making process. I feel like I got a good used Jeep at a fair price. More

by Patr623
Recommend Dealer
Yes
Employees Worked With
Matt Ward, Shawn Lopes, Kelsi Ferguson
Feb 18, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for your great feedback. We'll be sure to thank Shawn for being so helpful and accommodating. Congratulations on your Jeep! Please do not hesitate to reach out if there is anything we can assist you with. We are here to help and we hope you enjoy the Jeep.

February 17, 2020

Shawn truly is great at his job; excellent customer service, patience, honesty, speedy response time and follow through. Buying a car is incredibly stressful and many of my experiences in the past with More

by bobbi
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Feb 17, 2020 -

Cross Chrysler Jeep Fiat responded

We will be sure to thank Shawn for providing you with an outstanding level of care. It's a joy to know of your great recommendation for us. Let us know if we can assist you again with anything else. We are here to help!

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