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Cross Chrysler Jeep Fiat

Louisville, KY

4.9
1,885 Reviews

1501 Gardiner Lane

Louisville, KY

40218

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Showing 1,885 reviews

April 11, 2020

We cannot say enough good things about Cross and our sales associate Shawn Lopes. We have purchased 3 jeeps from Shawn and will never buy from anyone else or any other dealership. Shawn is caring, unde More

by melissaturner11212
Recommend Dealer
Yes
Employees Worked With
Todd Isenberg, Shawn Lopes
Apr 12, 2020 -

Cross Chrysler Jeep Fiat responded

Hi Melissa, Thank you so much for your business. We are positive Shawn will be so pleased to know of your kind comments. We hope you enjoy your Jeeps. Let us know if we can be of assistance with anything else. We are here for you!

April 08, 2020

Shawn hooked me up on my ram. Made the buying process a quick and easy experience. James went through all the paperwork with me and explained my warranty. All in all a great experience More

by FermanianJ
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, James Holfinger
Apr 09, 2020 -

Cross Chrysler Jeep Fiat responded

Hi there, thank you for the great review with Shawn and James! We are happy to hear your experience was positive. We hope to see you again!

April 08, 2020

My experience was great buying from cross Jeep for my first jeep purchase, working with BJ Cornell and Chris Gabehart. They both rewarded me with great service and extended their hands out to me, this de More

by drobinson2235
Recommend Dealer
Yes
Employees Worked With
BJ Cornell , Chris Gabehart
Apr 08, 2020 -

Cross Chrysler Jeep Fiat responded

Congratulations on your first Jeep! We are so glad to know that BJ and Chris has provided you with such a great level of care, We look forward to any future business when it is time to upgrade your Jeep. Thanks for sharing your feedback and we hope you enjoy!

March 31, 2020

If we could give 10 stars we would! I can’t say enough about the outstanding experience we had shopping for and purchasing our cars at Cross Jeep. We have been shopping for months and beyond frustrated wi More

by tkolter1
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes
Mar 31, 2020 -

Cross Chrysler Jeep Fiat responded

Thanks for taking the time to share your feedback for Shawn! We're glad to know that he was able to achieve your full satisfaction and we're sure he'll appreciate the recommendation. Congratulations on your vehicle! We hope you like it and we wish you a wonderful day!

March 31, 2020

Very easy to work with during this coronavirus situation. I called from Glasgow KY and worked everything out from home. They came from Louisville and brought the paperwork to me in Glasgow at my work for me More

by AshleyCole
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Chase Vancelette
Apr 01, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking some time to share your feedback about working with us. Congratulations on your car! We hope you like it and wish you a wonderful day!

March 27, 2020

Matthew Beard was great. He made the buying process a breeze and even brought my new vehicle to my house for me. Would highly recommend. More

by Jclark8408
Recommend Dealer
Yes
Employees Worked With
Matthew Beard
Mar 28, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for the great review! We will be sure to thank Matthew for providing you with an excellent car-buying experience. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 18, 2020

Both BJ and Chris were very helpful and informative about my 2013 Nissan Juke. Thank you for everything. Awesome salesmen, wonderful company! Would buy from again. More

by CCYOTE13
Recommend Dealer
Yes
Employees Worked With
BJ, Chris Gabehart
Mar 18, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your fast and easy experience with Bj and Chris! Enjoy your new ride! Don't hesitate to reach out when we can help you again down the road!

March 16, 2020

Great place with very trustworthy employees, Tyler is great and has always helped me and the prices are very reasonable no matter what the job. More

by oyoy
Recommend Dealer
Yes
Employees Worked With
Stacey Cardwell, Tyler Morrison
Mar 16, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for taking the time to share your excellent experience with Stacey and Tyler! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 14, 2020

We recently purchased our car from Cross Jeep and had a wonderful experience from start to finish. Shawn was great to work with. He answered all our questions, we never felt pressured, and his commitment t More

by Olivia
Recommend Dealer
Yes
Employees Worked With
Jon Cross, Shawn Lopes
Mar 15, 2020 -

Cross Chrysler Jeep Fiat responded

Thanks for taking the time to share your experience. It's a joy to know of Shawn's outstanding level of care. Please do not hesitate to reach out if we can assist you with anything. We are here to help. Congratulations on your car! We look forward to your next visit, Olivia.

March 06, 2020

I had a great experience working with Shawn Lopes to find the Jeep for me. He and the staff worked with me to make my purchase one that I would recommend to anyone else looking for a Jeep. More

by Btw422
Recommend Dealer
Yes
Employees Worked With
Shawn Lopes, Kevin Turner, Tyler Morrison, Rick Turner
Mar 06, 2020 -

Cross Chrysler Jeep Fiat responded

Thank you for your review! We're glad to hear that Shawn provided you with such excellent service. We appreciate your business; congratulations on your new Jeep!

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