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Cross Creek Subaru

Fayetteville, NC

4.9
126 Reviews

497 N. Mcpherson Church Rd

Fayetteville, NC

28303

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126 Reviews of Cross Creek Subaru

March 23, 2026

Great Professional Friendly Service Purchased my Outback new from Cross Creek Subaru Happy from beginning More

by jamesrackley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cross Creek Subaru
March 20, 2026

Service Department personnel communicate well and keep you informed of their progress . My service call was completed quickly and my car was returned freshly washed. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cross Creek Subaru
March 10, 2026

You will receive efficient, excellent, and personable service for your vehicle at Cross Creek Subaru in Fayetteville, NC! I highly recommend them for both vehicle sales and service. More

by GWM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cross Creek Subaru
March 10, 2026

They were very courteous on time with my Repair and kept me informed step-by-step. More

by Tonya @21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cross Creek Subaru
March 02, 2026

Everyone was friendly and polite and professional. They made purchasing my new car effortless. Jared had me test drive and I was comfortable taking the car home. I look forward to my appointment with More

by linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cross Creek Subaru
Mar 06, 2026 -

Cross Creek Subaru responded

Hi Linda, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2026

Our 2nd Subaru dealer personnel where friendly and made me a great deal ever,awesome. More

by edward.gamble38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily, Dave, Corey , Cross Creek Subaru
Mar 05, 2026 -

Cross Creek Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 28, 2026

Sorry to writing this review normally I don’t do this but the lady took my car was not very nice. More

by Lbarton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cross Creek Subaru
Mar 04, 2026 -

Cross Creek Subaru responded

Hello, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (910) 864-5240. We look forward to hearing from you.

February 25, 2026

Personnel in your service department are courteous, friendly, professional, and knowledgeable. my interaction was rewarding. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gigi Greenfield, Cross Creek Subaru
Mar 02, 2026 -

Cross Creek Subaru responded

Hi Frank, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 24, 2026

Everyone so helpful and provides great information about my car. Gigi was so helpful and had the most pleasant personality and answered all my questions professionally! More

by Vickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GiGi, Cross Creek Subaru
Feb 28, 2026 -

Cross Creek Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

February 23, 2026

we always have great service here. Paula is great at assisting us and always goes above and beyond. She always makes sure you are well taken care of and really remembers the customer. More

by kkarakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gigi is also very helpful whenever I have brought my car in for service. , Cross Creek Subaru
Feb 27, 2026 -

Cross Creek Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Cross Creek Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

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