Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Cross Creek Subaru
Fayetteville, NC
144 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
144 Reviews of Cross Creek Subaru
July 12, 2022
During a recent trip between Georgia and Durham NC, we had an engine issue with our 2009 Outback on I-95. We were close to Fayetteville NC and had the car towed to Cross Creek Subaru. Inspection reveale had an engine issue with our 2009 Outback on I-95. We were close to Fayetteville NC and had the car towed to Cross Creek Subaru. Inspection revealed the timing belt had failed (after market at 1/2 of its advertised life). Gigi took care of us and was great to work with on the cost estimates for this major repair, Labroan, Master Tech was great on sorting out the damage and completing this major repair on the engine. The car runs like new and will serve us well! Thank you for getting us through this difficult adventure! We so thankful for Cross Creek Subaru and this team of talented and caring people! More
by Jim B
Employees Worked With
Gigi, Labroan, Cross Creek Subaru
April 28, 2022
I was very pleased with the service I received here. I love my new car! My salesperson was extremely helpful and knowledgeable about my vehicle. I knew there was a wait time but it came when they said i I love my new car! My salesperson was extremely helpful and knowledgeable about my vehicle. I knew there was a wait time but it came when they said it would. More
by sstew30189
Employees Worked With
Cross Creek Subaru
April 04, 2022
A big THANK YOU to Ava and the wonderful people at Cross Creek! I am extremely happy with their service and attention to detail. Thank you for answering all my questions and for your professional dispositio Creek! I am extremely happy with their service and attention to detail. Thank you for answering all my questions and for your professional disposition. Best experience ever! More
by mabel rivera
Employees Worked With
Ava, Olivia and Corey
February 22, 2022
The whole staff was amazing helpful, courteous, and the best dealership & Sales person we’ve ever had! 2nd vehicle we have purchased from these wonderful people! best dealership & Sales person we’ve ever had! 2nd vehicle we have purchased from these wonderful people! More
by kconaty7
Employees Worked With
Cross Creek Subaru
January 11, 2022
The experience was Great, the communication was clear and the transition was very smooth. Special thanks to Ava White & Corey Rivera, They were very flexible and understanding throughout the purchase. the transition was very smooth. Special thanks to Ava White & Corey Rivera, They were very flexible and understanding throughout the purchase. More
by neerajsaiprasad
Employees Worked With
Ava White, Corey Rivera, Cross Creek Subaru
November 10, 2021
Extremely pleasant buying experience in July. Car had some interior vibration issues that were taking the joy out of ownership. Service department esp. George and Gigi took care of my problem today. Thei some interior vibration issues that were taking the joy out of ownership. Service department esp. George and Gigi took care of my problem today. Their service will bring me back to Cross Creek from Raleigh next time. Thank you. More
by vickieblee
Employees Worked With
Gigi and George in service department , Cross Creek Subaru
February 23, 2021
Making my purchase from Cross Creek Subaru enjoyable and very easy. Sales personnel exceed my expectations. Will recommend to family and friends to buy a Subaru. very easy. Sales personnel exceed my expectations. Will recommend to family and friends to buy a Subaru. More
by laarsenault03
Employees Worked With
Cross Creek Subaru
