Crossroads Ford Apex

Upon arriving to the dealership I was finishing a phone call from the car and observed the waiting sales people. EC stuck out as he was greeting others who were arriving, laughing and smiling even when he call from the car and observed the waiting sales people. EC stuck out as he was greeting others who were arriving, laughing and smiling even when he thought no one was looking. So when I stepped out I walked up and introduced myself. Since I was just out browsing and had no intention of purchasing that day I was up front with him and he still spent well over an hour with me explaining the technologies, safety features and a test drive. He was very personable and if I end up buying a Ford, it will be from him. More

I just purchased a Ford F150 at Crossroads Ford in Cary. My wife and I walked into the dealership on a Saturday evening and were greated by our salesman Isioma Akwunwa. Isioma was very knowledgeable and ver My wife and I walked into the dealership on a Saturday evening and were greated by our salesman Isioma Akwunwa. Isioma was very knowledgeable and very patient. We left the dealership that evening to think about our purchase and made arrangements to return midweek with my vehicle. The manager thanked us for comming in and we left without any pressure. Today we walked in and after a quick process the deal was finalized without the typical visits from the manager and high pressure sales tatics. The business manager was also very helpful. The staff really treated us as if we were people that they wanted to help rather than strangers they wanted to sell a vehicle to. There is no way I could have found a better deal and we plan to buy our next vehicle from Crossroads Ford! More

The overall experience was excellent. Michael was very friendly from the first day that he contacted us in regards to the vehicle we wanted to purchase. He worked very hard to get us a great price and kep friendly from the first day that he contacted us in regards to the vehicle we wanted to purchase. He worked very hard to get us a great price and kept us informed through the entire process and never once did he keep us guessing on what was going on. Michael was very informative when we had questions about the vehicle. The dealership was very comfortable and we felt like we were a part of the family in the environment. We will definitely recommend this dealership and sales person to everyone that we encounter that may be looking to buy a vehicle. More

Carl & Larry were the most professional salespeople I have ever met. This was not our first car from Crossroads and it will not be our last. As we have two teenagers it will not be long before we will ne have ever met. This was not our first car from Crossroads and it will not be our last. As we have two teenagers it will not be long before we will need some new vehicles and these two have made customers for life! Thanks again. More

very straightforward business transaction. sales rep was knowledgeable, friendly and efficient. paperwork to complete sale was handled efficiently. Nothing else to add. Nothing at all. knowledgeable, friendly and efficient. paperwork to complete sale was handled efficiently. Nothing else to add. Nothing at all. More

I'm very happy that I've have been served by Larry. I appreciated his professionalism and courtesy, and in particular the fact that he gave me all the time I needed to decide on the purchase of my new Fi appreciated his professionalism and courtesy, and in particular the fact that he gave me all the time I needed to decide on the purchase of my new Fiesta. He has been patient and gave me all the information I asked for. In addition, up to a couple of weeks after the purchase of the car he followed up with me to be sure that everything was OK, and he also helped to address some mechanical issues that I had at that time. This has been very important for me, because I understood that making sure of the full satisfaction of the customer is for Larry also very important. More

I am very satisfied with Crossroads Ford and with Damion Robinson. I received excellent service and a good deal. I have been very happy with the new vehicle. Robinson. I received excellent service and a good deal. I have been very happy with the new vehicle. More

My husband and I traded in our Subaru Outback for a Ford Edge last week. We were really pleased with the work that Craig did through the sales process. He was very easy to work with. After leaving the deale Edge last week. We were really pleased with the work that Craig did through the sales process. He was very easy to work with. After leaving the dealership, we noticed that we only had one key to the Edge. Craig asked that I stop into the service center to have a spare key made. He advised me to work with Anthony in Sales. Anthony estimated it would take an hour or more to get the keys made, but he and his team were able to make it happen in a half hour, and they made 2 additional spare keys at no charge. This is the kind of service that goes above and beyond expecation, and it is much appreciated. I am really pleased with the Edge and especially pleased with the extra level of service that Craig and his team provided. The only negative is that the time it took from when we drove onto the lot to look at the Edge (10am) and the time we left with the Edge (3pm). When you are car shopping with a little one, they did everything they could to make the experience a pleasure, but it still was a long time to buy a new car. More

Crossroads Ford is huge and has any Ford product you are Crossroads Ford is huge and has any Ford product you are looking for. So, I am certain it can meet your needs. We have dealt with the service dept. Crossroads Ford is huge and has any Ford product you are looking for. So, I am certain it can meet your needs. We have dealt with the service dept. for another Ford we owned and were very satisfied with that. That means alot because you continue to deal with your dealership even after the purchase. But in the end, our final decision to buy at Crossroads was because of Damion, our salesman. I am always skeptical with salesmen to begin with. I question whatever they say. Damion had INTEGRITY, PATIENCE, AND KNOWLEDGE making it a pleasure to do business with Crossroads. And that extended to after the purchase. When my husband picked up his new Ford, he took the time to explain and set up every facet that needed doing. He called to find out if we had any questions after having the vehicle for a few days. Go to Crossroads to buy your new Ford and be sure to REQUEST DAMION if you want a man who will deal straight and be a pleasure to work with. More

This purchase was the first time I purchased car without my husband. I was afraid the sales staff might try to take advantage of me. However, my experience was fantastic. I purchased the car at a price I my husband. I was afraid the sales staff might try to take advantage of me. However, my experience was fantastic. I purchased the car at a price I'm extremely confortable with and the sales person, Tyler Finch, is incredible. Tyler is extremely knowledge of the vehicles. He never pressured me or tried to make choices for me. He allowed me all the time I needed to select the vehicle I purchased and he made sure I knew all those is to know about the car. He took his time showing me the features and made sure I understood how to use them. The dealership and Tyler have contacted me several times over the last few weeks to be sure I'm completely satisfied and not having any problems. I think that says alot about Crossroad Ford and their staff. They truly care about their customers and value them. I will return to Crossroads Ford whenever I'm in the market for another vehicle and I'll recommend this dealership to anyone. I can't say enough about my Escape. It is the second one I've purchased and I can't see myself ever driving anything else. I hope Crossroad Ford and the Ford Company value their staff as much as their staff value the customers. Hats off to Crossroads Ford and Tyler Finch!! Thank you for a wonderful experince and a great car. Sandra Abbott More