Crossroads Ford Kernersville

Great People, Great Selection, Pleasant Experience We came upon Crossroads Ford Kernersville only because my 2000 F-150 broke down in route to Raleigh. I had my truck towed to Crossroads for service a We came upon Crossroads Ford Kernersville only because my 2000 F-150 broke down in route to Raleigh. I had my truck towed to Crossroads for service and 3 days later was driving back from Raleigh to purchase a 2020 F-150 and trade in my 2000 because of the great deal they offered me on a new truck. Our salesman Noah Blackmore was knowledgeable and a pleasure to work with. He went over every inch of the new truck explaining every new feature. From the Sales Manager Zack to Chris in Finance the entire buying experience was smooth and seamless. I had numerous Ford dealerships available to me between Kernersville and Raleigh and I made the decision to make the 80 mile drive back to this dealership for a reason. More

Every visit I have had at Crossroads Ford has been great!! Scott in service made my last visit awesome!!! This is my first vehicle I have purchased there. My sister has purchased at least 6. great!! Scott in service made my last visit awesome!!! This is my first vehicle I have purchased there. My sister has purchased at least 6. More

Excellence I am always treated with respect and my issues handled effectively and expeditiously. The sales people are always helpful and explain everything in I am always treated with respect and my issues handled effectively and expeditiously. The sales people are always helpful and explain everything in great detail. More

This dealership sold my granddaughter a defective vehicle! They did not stand behind this car even though there was a warranty involved and the car was dangerous to drive! A meeting with the used s vehicle! They did not stand behind this car even though there was a warranty involved and the car was dangerous to drive! A meeting with the used sales manager brought no solution; only smart-xxx comments. The car was not safe after several repair attempts! The car was sold at a loss after full disclosure by my family as they have integrity; something this dealer does not have! More

2014 Ford Focus I brought my car in for repair. TCM needed to be replaced. It was a warranty item. Service Advisor Scott Munn did a good job handling the problem. He I brought my car in for repair. TCM needed to be replaced. It was a warranty item. Service Advisor Scott Munn did a good job handling the problem. He also set me up with a courtesy vehicle while my car was being repaired. I appreciated that. Sincerely, Vince Paratory More

Routine service I decided to get my routine service (oil change, tire rotation and general check points) in the midst of the stay at home time because I believed my d I decided to get my routine service (oil change, tire rotation and general check points) in the midst of the stay at home time because I believed my dealership would be protective of their customers and employees. I’m glad I decided to have my car serviced. More

Wonderful experience!!! Would do it again! Crossroads is a wonderful dealer to deal with. We were just looking - no pressure, they had suggestions, wanted to pinpoint exactly what we were look Crossroads is a wonderful dealer to deal with. We were just looking - no pressure, they had suggestions, wanted to pinpoint exactly what we were looking for and we drove away with our new vehicle. The people were wonderful - my husband is on oxygen and they accommodated him in every way they could. Our sales person, Noah was great as well as Chris, the finance guy!!. All-in-all, it was a wonderful experience and I recommend them highly. More

This is my 3rd vehicle purchase from Crossroads Ford. My wife found her dream car and loves it. I definitely will go back for our next purchase. wife found her dream car and loves it. I definitely will go back for our next purchase. More

Out of state purchase All members of the Crossroads staff worked with us to make our "out of state" purchase a pleasant experience. They answered our questions in a timely All members of the Crossroads staff worked with us to make our "out of state" purchase a pleasant experience. They answered our questions in a timely manner, and they worked with us as we confirmed our travel plans to buy the car. I recommend this dealership to you. More

I received great service each time I visit this dealership. I am very satisfied and will recommend them to others. We have purchased two vehicles here and will definitely visit here the next time w dealership. I am very satisfied and will recommend them to others. We have purchased two vehicles here and will definitely visit here the next time we are considering the purchase of a vehicle. More