Crossroads Ford Lincoln Southern Pines

Jon kept me apprised of the repair cost & progress & my vehicle service was completed & my car was ready for pick-up as promised. vehicle service was completed & my car was ready for pick-up as promised. More

Always courteous and knowledgeable. Keep you informed of service progress. Finished before estimated wait time. Keep you informed of service progress. Finished before estimated wait time. More

Terrific and focused customer and automobile service. They situation was hard to handle until Crossroads got involved. They situation was hard to handle until Crossroads got involved. More

We were greeted quickly by John and he told us to have some coffee while our car was being serviced . Before we knew it we were told our car was done. Ty some coffee while our car was being serviced . Before we knew it we were told our car was done. Ty More

Service was performed on short notice with no appointment. I was in & out in just over 1 hour. appointment. I was in & out in just over 1 hour. More

Easy scheduling, job completed on time. Friendly staff. We are always treated well at Crossroads Ford in Southern Pines Friendly staff. We are always treated well at Crossroads Ford in Southern Pines More

John and Evan were both courteous and professional during the entire event. John was knowledgeable, direct and honest in answering questions. As we had the vehicle delivered from another Crossroads affiliate the entire event. John was knowledgeable, direct and honest in answering questions. As we had the vehicle delivered from another Crossroads affiliate, he kept me informed of the sales process. Following the sale, he has reached out to ensure my complete satisfaction and invited me not to hesitate to contact him with issues or questions Evan was instrumental in the finance equation and the process seamless. He made quick work of the registration process and had me of the office and in a new vehicle in short time. More

Service was fine but very disappointed I couldn't get a car wash. I always have in the past. car wash. I always have in the past. More

I had contact with several folks but ended up with John as my salesman. John is very knowledgeable about the truck which I purchased. Follow up questions after the purchase have been answered both timely a as my salesman. John is very knowledgeable about the truck which I purchased. Follow up questions after the purchase have been answered both timely and pleasantly. Galo was good to work with and the final purchase process was fairly expeditious. He accommodated some unique requests that I had. There was some confusion on my part about which Crossroads dealership that I would pick my truck at (I started the process with a different location). In the end it was all worked out. More

My experience with Crossroads, and in particular Ethan, was a great experience. He assisted me with a lease of an EV and I feel good about the purchase as well as the process. was a great experience. He assisted me with a lease of an EV and I feel good about the purchase as well as the process. More