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Crossroads Ford of Indian Trail

Indian Trail, NC

4.6
312 Reviews

88 Dale Jarrett Boulevard

Indian Trail, NC

28079

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312 Reviews of Crossroads Ford of Indian Trail

December 17, 2025

Dependable and friendly service done in a timely way. I would definitely bring my vehicle back for service there. More

by SandyZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept -- Todd
Dec 21, 2025 -

Crossroads Ford of Indian Trail responded

Hello Sandyz, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 21, 2025 -

Crossroads Ford of Indian Trail responded

Thank you for your feedback! We’re glad you had a positive service experience and look forward to helping you again in the future.

December 16, 2025

Great place with excellent customer service. I was in and out with a new truck within in a couple hrs. Took me longer to clean out my old truck the processing for the new one. I would recommend More

by Marcus Worthy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Pegues
Dec 17, 2025 -

Crossroads Ford of Indian Trail responded

Hi Marcus, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 15, 2025

Rod Hunter was very professional and communicated with us through the whole procedure. We were very pleased with Rod. I love the Nissan pickup and feel we were treated in a fare manner. More

by gyates625
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rodrick Hunter, Cornell McGee, Frank Carbone
Dec 17, 2025 -

Crossroads Ford of Indian Trail responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Indian Trail! If there is anything else we can do to assist you, please let us know! Take care!

November 11, 2025

Everyone was very courteous and helpful. Very professional employees and work team. Also, had a huge selection of vehicles More

by mccallum_tina
Recommend Dealer
Yes
Employees Worked With
Cornell McGee, Steven Cole
Nov 14, 2025 -

Crossroads Ford of Indian Trail responded

Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

November 06, 2025

It’s always a great experience! ! Got my dream truck this time!! Great deal too! More

by colt atkinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jabbar Washington, Glen Cassell
Nov 08, 2025 -

Crossroads Ford of Indian Trail responded

Hello, we are very happy we could provide you with a positive experience! If there is anything else we can do to assist you, please let us know! Take care!

October 08, 2025

One of the best dealer buyer interactions I have ever come across. They were great. I would travel the 2.75hr trip if I was in the market for another car. More

by matt406regal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrick Hunter, Cornell McGee
Oct 10, 2025 -

Crossroads Ford of Indian Trail responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Crossroads Ford of Indian Trail for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

September 08, 2025

Everyone at Crossroads Ford of Indian Trail was very helpful! They were straight forward, no pressure and great to deal with. I would recommend visiting the dealership if you are looking for a vehicle. More

by Don
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Potter
Sep 11, 2025 -

Crossroads Ford of Indian Trail responded

Thank you for sharing your experience! We’re glad to hear our team at Crossroads Ford of Indian Trail made the process easy and pressure-free. We truly appreciate your recommendation and look forward to helping you again in the future!

July 29, 2025

Purchasing an F-350 from out of state could’ve been a logistical headache—but thanks to Crossroads Ford Indian Trail, it turned out to be one of the smoothest buying experiences we’ve ever had. From s More

by PJHollins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Cell, Rodrick Hunter, Cornell McGee
Jul 31, 2025 -

Crossroads Ford of Indian Trail responded

Hi Pjhollins, thank you for leaving such a great review and high star rating. We hope you continue to choose Crossroads Ford of Indian Trail for all your vehicle needs! Take care!

May 17, 2025

Easiest purchasing experience. All work done before arrival leaving only a minimum time spent at the dealership. More

by KB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrick Hunter
May 20, 2025 -

Crossroads Ford of Indian Trail responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 21, 2025

I was treated as a valued customer and Matt Mayes (sales) did a great job. My concerns were completely addressed in a timely manner by Bayard (service). I will recommend this dealership to anyone. More

by merlemell
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Mayes
Apr 05, 2025 -

Crossroads Ford of Indian Trail responded

Merlemell, thanks for your praise and kind comments about Matt, Bayard and our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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