Crossroads Ford of Indian Trail

From the moment I arrived on the lot, Glen Cassell... was right there to help me find the right vehicle and price for me! I felt at ease with the whole buying experience and was driving out with my new Ford right there to help me find the right vehicle and price for me! I felt at ease with the whole buying experience and was driving out with my new Ford Fusion, at the time Glen told me I would!! I will definitly be back to Crossroads to buy my next vehicle....hopefully that pick-up I always wanted More

What a great job my sales rep and managers did for me. I felt like i won. I would have no problem telling others to by form this dealership. felt like i won. I would have no problem telling others to by form this dealership. More

I went in to purchase a Ford F150. I was down to three, The Dodge Ram, Toyota Tundra and the Ford F150. At Dodge they changed the price at the last minute, up 2000.00 from quoted price. They told me the The Dodge Ram, Toyota Tundra and the Ford F150. At Dodge they changed the price at the last minute, up 2000.00 from quoted price. They told me the gave me the price on the wrong truck. The experience felt shady, it may not have been, but I felt if it were their mistake they should have absorbed it. I walked out. The two Toyota dealerships, one I went and the one my husband went to, never really even followed up with us. Frank DeVeglio and Mike Muckenfuss were both friendly and professional. They took the time to answer questions. I am not comfortable purchasing vehicles, but they made it a great experience. More

After receiving information in the mail from Crossroads Ford,I went to visit and made the decision to trade my 2008 Ford Focus, which a purchased at Dale Jarret Ford in 2008, for a 2012 Ford Fusion. I rece Ford,I went to visit and made the decision to trade my 2008 Ford Focus, which a purchased at Dale Jarret Ford in 2008, for a 2012 Ford Fusion. I received a great price for my trade-in and after the rebates and 1.9% interest with Ford Motor Company, I feel like a got a great deal. I never once felt pressure from the two sales people Lisa Burch or Doug Benson, to make the big decision to purchase a new vehicle. They were very helpful. I have referred several of my friends and family to go check them out when they need a good deal. Regards, Toni Burch More

Cheyenne was a great salesperson. She worked with us to find what we wanted and helped us with effectively negotiating the deal. She was very friendly and also very knowledgeable on the vehicles. find what we wanted and helped us with effectively negotiating the deal. She was very friendly and also very knowledgeable on the vehicles. More

The process is a little too long. I know you have to wait in line for the financing, but we were there a little over 5 hours. We get hungry. We recently purchased a Ford F-250 back in June while it wait in line for the financing, but we were there a little over 5 hours. We get hungry. We recently purchased a Ford F-250 back in June while it still DJ Ford. This experience was more pleasurable. The salesman this time was also more knowledgable. More