Crossroads Ford of Indian Trail

Purchasing an F-350 from out of state could’ve been a logistical headache—but thanks to Crossroads Ford Indian Trail, it turned out to be one of the smoothest buying experiences we’ve ever had. From s logistical headache—but thanks to Crossroads Ford Indian Trail, it turned out to be one of the smoothest buying experiences we’ve ever had. From start to finish, Rod Hunter was our steady guide and biggest asset. His professionalism, responsiveness, and genuine care made the entire process feel effortless. We had more interaction with Rod than anyone else, and it was clear he was fully invested in making sure we had everything we needed every step of the way. Randy Cell and Cornell McGhee also played key roles in keeping things clear, coordinated, and on point behind the scenes. Every detail—from vehicle selection to final financing—was handled with integrity and efficiency. Rod, especially, deserves credit for bridging the miles between states and making this purchase not only possible, but pleasant. We’re grateful to the entire team at Crossroads Ford Indian Trail. This is the kind of service all businesses should strive for—and it’s why we’ll be return customers. More

Easiest purchasing experience. All work done before arrival leaving only a minimum time spent at the dealership. All work done before arrival leaving only a minimum time spent at the dealership. More

I was treated as a valued customer and Matt Mayes (sales) did a great job. My concerns were completely addressed in a timely manner by Bayard (service). I will recommend this dealership to anyone. did a great job. My concerns were completely addressed in a timely manner by Bayard (service). I will recommend this dealership to anyone. More

Great experience! Wonderful people to work with and the process of buying the car was quick and efficient. Wonderful people to work with and the process of buying the car was quick and efficient. More

I must say that Crossroads Dealership is excellent. I was very fortunate to have Diego as my sales representative. He was extremely helpful throughout my entire experience of buying my Ford Bronco Spor I was very fortunate to have Diego as my sales representative. He was extremely helpful throughout my entire experience of buying my Ford Bronco Sport. Diego made sure I completely understood the function of the computerized system in the Bronco. He answered all my questions related to purchasing the Bronco and I sincerely appreciated his time and efforts in helping me to make the correct choice of my new vehicle. Also, I appreciated Cornell in the finance department. He was very personable and helpful in setting up the finance we needed. Overall, Crossroads made us feel at home, no pressure, and very welcomed. We thank you sincerely. More

Great to work with. Made the buying process easy .Salesman listen to my concerns and answered all my questions. Made the buying process easy .Salesman listen to my concerns and answered all my questions. More

Rod Hunter made our experience perfectly seamless. The days of spending hours on a car lot to purchase a car are over. A few texts and emails, then 45 minutes at the dealership, & we left with the ve The days of spending hours on a car lot to purchase a car are over. A few texts and emails, then 45 minutes at the dealership, & we left with the vehicle. Great job Crossroads! More

Everyone we dealt with was friendly, straightforward, professional and knowledgeable. The customer service was excellent. professional and knowledgeable. The customer service was excellent. More

Had Lee as salesman he did a excellent job, the dealership took care of any issues we had with our new used expedition. dealership took care of any issues we had with our new used expedition. More