
Crossroads Ford of Indian Trail
Indian Trail, NC
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304 Reviews of Crossroads Ford of Indian Trail
I was treated as a valued customer and Matt Mayes (sales) did a great job. My concerns were completely addressed in a timely manner by Bayard (service). I will recommend this dealership to anyone. did a great job. My concerns were completely addressed in a timely manner by Bayard (service). I will recommend this dealership to anyone. More
I must say that Crossroads Dealership is excellent. I was very fortunate to have Diego as my sales representative. He was extremely helpful throughout my entire experience of buying my Ford Bronco Spor I was very fortunate to have Diego as my sales representative. He was extremely helpful throughout my entire experience of buying my Ford Bronco Sport. Diego made sure I completely understood the function of the computerized system in the Bronco. He answered all my questions related to purchasing the Bronco and I sincerely appreciated his time and efforts in helping me to make the correct choice of my new vehicle. Also, I appreciated Cornell in the finance department. He was very personable and helpful in setting up the finance we needed. Overall, Crossroads made us feel at home, no pressure, and very welcomed. We thank you sincerely. More
Rod Hunter made our experience perfectly seamless. The days of spending hours on a car lot to purchase a car are over. A few texts and emails, then 45 minutes at the dealership, & we left with the ve The days of spending hours on a car lot to purchase a car are over. A few texts and emails, then 45 minutes at the dealership, & we left with the vehicle. Great job Crossroads! More
The sale was great--Matt Mayes patiently helped me search thru what seemed like hundreds of trucks until we found exactly the one I was looking for. He had it transferred from another dealer about three hour thru what seemed like hundreds of trucks until we found exactly the one I was looking for. He had it transferred from another dealer about three hours away so I could test drive it. The sale process was reasonably quick and easy. 5 stars on the sale. The only reason I'm not giving the dealership a five-star rating is the service after the sale: for the past two weeks I have been trying to obtain a 2nd ignition key and keys to unlock the BoxLink tie-downs in the bed of my F250. I've been told they're at the other dealer, they're in the mail, they're here, they're being sent to me, etc...and no keys. 1 star on service after the sale. More