Crossroads Ford of Sanford

Had a great experience at Crossroads Ford in Sanford NC. The staff was very professional and answered all of my questions. Miranda was very nice and helped me decide on the 2021 EcoSport.. The staff was very professional and answered all of my questions. Miranda was very nice and helped me decide on the 2021 EcoSport.. More

They did a fantastic job. From the service desk to the shop. Everyone was very professional. Very happy with my 36K service by the dealership shop. Everyone was very professional. Very happy with my 36K service by the dealership More

Dealership worked me in to get my 2018 Edge serviced and inspected on a Saturday. Great customer service and while the price was high, it was not unreasonable. inspected on a Saturday. Great customer service and while the price was high, it was not unreasonable. More

I showed up early to my appointment and the first thing the technician say to me...”we are not taking your vehicle in early”! And He seemed frustrated that I was going to wait with my vehicle. the technician say to me...”we are not taking your vehicle in early”! And He seemed frustrated that I was going to wait with my vehicle. More

Stay Away!!! We were looking for a used Ford Flex Limited . Crossroads Ford in NC advertised a 2018 with everything we were looking for and would accept our trade- We were looking for a used Ford Flex Limited . Crossroads Ford in NC advertised a 2018 with everything we were looking for and would accept our trade-in (which was in showroom condition, just as they required) Unfortunately their standards were much lower for their vehicles. They gave us the rookie sales person, which is fine but they claimed that any questions, descrepancies, or problems we had were our fault and we had to prove that they were lying and that the car was advertised correctly and any questions were answered by someone with little experience. So we ended up with only one key that works, no towing package or luggage rack, a loose windshield that had been replaced by them and a non-working rear window control. The car was not cleaned to showroom condition, many of the cupholders were full of old food and grime. And no cooperation from the dealership. More

Kristi in service is always so helpful a GREAT EMPLOYEE!!!!! Kristi in service is always good to work with. She always has my best interest in mine when helping out. Thanks you for always keeping the customer Kristi in service is always good to work with. She always has my best interest in mine when helping out. Thanks you for always keeping the customer first. More

Best experience Dealing with Crossroads Ford of Sanford, especially our sales representative Danny Draper was by far the best car buying experience when we purchased Dealing with Crossroads Ford of Sanford, especially our sales representative Danny Draper was by far the best car buying experience when we purchased our new Ford Focus. Courteous and efficient. Got the deal we wanted in a very short time. Will return there for all my new car or truck needs. Thanks again Crossroads Ford for being customer oriented and efficient. More

Smcneill I always take my car here for service. They are the BEST!!!! Would not go anywhere else. Christy in service always takes care of me when I call. A I always take my car here for service. They are the BEST!!!! Would not go anywhere else. Christy in service always takes care of me when I call. A wonderful person to work with and a valuable employee to CrossRoads Ford. More

Great place to do business. Everyone was so professional. We had gone to two other dealerships and returned here. They were so knowledgeable and helpful. Our salesman, Kenny Green, followed through on every We had gone to two other dealerships and returned here. They were so knowledgeable and helpful. Our salesman, Kenny Green, followed through on every question and was so patient. We'll be back for another car!! Excellent dealership!!! Compliments to Greg Stancil and Jeff Wendell on their kindness and knowledge!!! More

Terrible They told me the price on the car was the lowest they go and would not budge I'm sorry I was not paying 25000 for a used vehicle with almost 50000 mil They told me the price on the car was the lowest they go and would not budge I'm sorry I was not paying 25000 for a used vehicle with almost 50000 miles on it when bb value was only 16000 More