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Crossroads Ford of Wake Forest

Wake Forest, NC

4.6
476 Reviews

10101 Capital Blvd

Wake Forest, NC

27587

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Showing 476 reviews

June 11, 2026

My service writer, Dan, was great. He kept me informed about everything. You should send him on a trip to Boira Bora. Very professional More

by reverendrick57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 20, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2026

Our salesperson Alexis was outstanding; she sat down with us and listened to what specifics we were looking for in our new truck. Then she showed us what was available in the inventory that day. We decided More

by mro
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis Lightscap
Jun 20, 2026 -

Crossroads Ford of Wake Forest responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Wake Forest, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2026

Very courteous and efficient. I couldn't believe how fast and friendly at the same time. More

by roy57ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Jun 20, 2026 -

Crossroads Ford of Wake Forest responded

Hi, your satisfaction is our top priority. Please let us know if there is ever anything else we can do for you! Safe travels!

May 28, 2026

Got a good deal on the truck I bought but the salesman was very pushy and rude He told me everything I wanted to hear but didn’t follow through on what he said More

by gwarthur1109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tommy Aloisi
Jun 24, 2026 -

Crossroads Ford of Wake Forest responded

Thank you for sharing your experience. We apologize that we fell short of your expectations and understand your frustration. Customer satisfaction is important to us, and we appreciate your feedback as we continually strive to improve. Please feel free to reach out to our management team if we can be of further assistance.

May 21, 2026

I had a great experience with Crossroads Ford of Wake Forest. My salesman, Ron Wells, was very accommodating when I came in without calling to make my purchase. He was already with another client but I d More

by karinlsapp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Wells
Jun 20, 2026 -

Crossroads Ford of Wake Forest responded

Hi, thank you for taking the time to leave a review for us at Crossroads Ford of Wake Forest, Inc.. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2026

Service department is great to work with. and kept me informed on the progress on my vehicle. More

by awvial@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ayscue
Jun 20, 2026 -

Crossroads Ford of Wake Forest responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

April 21, 2026

Danny with CR Ford has been terrific and responsive with my F250. I highly recommend them. More

by Darrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Ayscue in Service Dept.
Jun 20, 2026 -

Crossroads Ford of Wake Forest responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

April 14, 2026

Outstanding customer service! Salesman Roger Wells went above and beyond helping me select which vehicle best suited my needs and helped navigate all through the trade in and pur More

by Scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Wells
Apr 16, 2026 -

Crossroads Ford of Wake Forest responded

Hi Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 09, 2026

These guys were pretty easy to work with. The sales manager did everything in the book to make the deal happen. More

by leroybrown96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Futerman, Davis Nykengi, Naz Mtyskan
Apr 13, 2026 -

Crossroads Ford of Wake Forest responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

Apr 13, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 08, 2026

Danny always goes out of his way to give me great service on my F150I don't trust anyone else for my service needs More

by ROBERTMCFARLAND717
Workmanship
Recommend Dealer
Yes
Employees Worked With
Danny in service
Apr 11, 2026 -

Crossroads Ford of Wake Forest responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Crossroads Ford of Wake Forest, Inc.!

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