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Crossroads Ford of Wake Forest

Wake Forest, NC

Overview
Reviews
4.7
483 Reviews
Call Dealership (919) 556-3191

10101 Capital Blvd

Wake Forest, NC

27587

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Showing 483 reviews

August 31, 2026

Brandon was more than attentive. Excellent communication and technical expertise. Listened to my issue, addressed the issue and followed up on everything. Incredible experience. More

by jimmyjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Faucett
Print
August 31, 2026

Great service. Luis was able to identify the issue fast. Once the ordered parts were received, he took care of the issue on my car fast as promised. Great communica More

by kathyglz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Print
August 04, 2026

Friendly and helpful. Small job, was done very well. Service writer was very helpful, as well as the technician. More

by Guido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Print
Aug 10, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we are glad we could help! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2026

I had a great pleasure in dealing with my salesperson Alex. He was very knowledgeable about my Bronco. More

by jpmag87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Print
Aug 02, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crossroads Ford of Wake Forest. Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2026

Friendly and helpful customer service. Would recommend my friends to go here. I love my Bronco More

by eperry6457
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger
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Aug 03, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

July 20, 2026

Was very happy to know i could stay home and have my vehicle serviced in my driveway More

by Ghilk20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Murphy
Print
Jul 22, 2026 -

Crossroads Ford of Wake Forest responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 29, 2026

The best Dealer 👌 I like all that they do they fixed my car on time very good service and they provide me an another car that I used for the time they fixed my car More

by Jwendolin1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Print
Jun 30, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2026

My service writer, Dan, was great. He kept me informed about everything. You should send him on a trip to Boira Bora. Very professional More

by reverendrick57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Print
Jun 20, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2026

Our salesperson Alexis was outstanding; she sat down with us and listened to what specifics we were looking for in our new truck. Then she showed us what was available in the inventory that day. We decided More

by mro
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis Lightscap
Print
Jun 20, 2026 -

Crossroads Ford of Wake Forest responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Wake Forest, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 29, 2026

Very courteous and efficient. I couldn't believe how fast and friendly at the same time. More

by roy57ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Print
Jun 20, 2026 -

Crossroads Ford of Wake Forest responded

Hi, your satisfaction is our top priority. Please let us know if there is ever anything else we can do for you! Safe travels!

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