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Crossroads Ford of Wake Forest

Wake Forest, NC

Overview
Reviews
4.7
495 Reviews
Call Dealership (919) 556-3191

10101 Capital Blvd

Wake Forest, NC

27587

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Showing 495 reviews

September 08, 2026

Thankful for Crossroads of Wake Forest. They made my truck buying experience very simple and easy. I was never pushed or felt uncomfortable about the process at any time. Communication was More

by jonben127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
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Sep 09, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

September 07, 2026

Alex and the entire staff was a pleasure to work with. Got the great truck I wanted without too much haggling. Pretty smooth experience. More

by jb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph and Alex, Chris Williams
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Sep 11, 2026 -

Crossroads Ford of Wake Forest responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 31, 2026

Brandon was more than attentive. Excellent communication and technical expertise. Listened to my issue, addressed the issue and followed up on everything. Incredible experience. More

by jimmyjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Faucett
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Sep 07, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we set high expectations for ourselves so it's gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 31, 2026

Great service. Luis was able to identify the issue fast. Once the ordered parts were received, he took care of the issue on my car fast as promised. Great communica More

by kathyglz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Sep 07, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 04, 2026

Friendly and helpful. Small job, was done very well. Service writer was very helpful, as well as the technician. More

by Guido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Print
Aug 10, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we are glad we could help! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2026

I had a great pleasure in dealing with my salesperson Alex. He was very knowledgeable about my Bronco. More

by jpmag87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 02, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crossroads Ford of Wake Forest. Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2026

Friendly and helpful customer service. Would recommend my friends to go here. I love my Bronco More

by eperry6457
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger
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Aug 03, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

July 20, 2026

Was very happy to know i could stay home and have my vehicle serviced in my driveway More

by Ghilk20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terra Murphy
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Jul 22, 2026 -

Crossroads Ford of Wake Forest responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

June 29, 2026

The best Dealer 👌 I like all that they do they fixed my car on time very good service and they provide me an another car that I used for the time they fixed my car More

by Jwendolin1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Williams
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Jun 30, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2026

My service writer, Dan, was great. He kept me informed about everything. You should send him on a trip to Boira Bora. Very professional More

by reverendrick57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Print
Jun 20, 2026 -

Crossroads Ford of Wake Forest responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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