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Crossroads Ford of Wake Forest
Wake Forest, NC
483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 483 reviews
May 28, 2026
Got a good deal on the truck I bought but the salesman was very pushy and rude He told me everything I wanted to hear but didn’t follow through on what he said was very pushy and rude He told me everything I wanted to hear but didn’t follow through on what he said More
by gwarthur1109
Employees Worked With
Tommy Aloisi
May 21, 2026
I had a great experience with Crossroads Ford of Wake Forest. My salesman, Ron Wells, was very accommodating when I came in without calling to make my purchase. He was already with another client but I d Forest. My salesman, Ron Wells, was very accommodating when I came in without calling to make my purchase. He was already with another client but I did not wait long. He remained very professional and kept me well informed (and filled with popcorn). More
by karinlsapp
Employees Worked With
Ron Wells
April 14, 2026
Outstanding customer service! Salesman Roger Wells went above and beyond helping me select which vehicle best suited my needs and helped navigate all through the trade in and pur Salesman Roger Wells went above and beyond helping me select which vehicle best suited my needs and helped navigate all through the trade in and purchasing process. (Thank you Roger!) More
by Scott
Employees Worked With
Roger Wells
February 10, 2026
From first seeing the car to the delivery, the attention to detail and customer service was outstanding. Every question was answered promptly, any issued was immediately addressed. Couldn't be any happier. to detail and customer service was outstanding. Every question was answered promptly, any issued was immediately addressed. Couldn't be any happier. More
by Dick
Employees Worked With
Warren Butler, Richie Hostetler
February 07, 2026
Purchased a 22 F250 blacked out had some nice aftermarket taillights. One had a minor crack in the plastic nothing that prevented it from working other side was perfect condition ( lights are the morimoto on taillights. One had a minor crack in the plastic nothing that prevented it from working other side was perfect condition ( lights are the morimoto ones so 1k) they agreed to replace just the cracked one during the purchasing process. Took almost 3 months to receive the light due to back order. Once they had the truck they replaced the light but to my surprise when I picked it up both had been replaced with clear factory lights. And now the opposite side light doesn't work and is very loose. I have asked for my other lights back and the answer is always sorry don't have them if you want those buy them. In the original paperwork we aggred on Just replacing the cracked one not both and they did it with out asking if I'd be fine with stock clear lights. This is such a run around. Been waiting a week for Dave the GM to give me a call and still nothing. More
by Davidrussell
Employees Worked With
Service manager ale xxxx poor attitude , Chris Williams
