Crossroads Ford of Wake Forest

Ritchie was very helpful and responsive, helping us make an informed decision and handling every little detail to make the process very smooth. When the car we had been seeking had sold Ritchie quickly foun an informed decision and handling every little detail to make the process very smooth. When the car we had been seeking had sold Ritchie quickly found other options and eventually put us in a car that was better than the one we had originally wanted. More

Sometimes in the course of one's life, you are presented with a lot of choices.  In our case, we were presented with life changes and a decision has to be made. We are very grateful to Joe in taking the tim with a lot of choices.  In our case, we were presented with life changes and a decision has to be made. We are very grateful to Joe in taking the time, listening to our needs and how we would like to get to where want to be.  His expertise and services was very instrumental in making our "decision" happen. We thank you, Joe, Erik and Frank for all your assistance! You guys are the best! More

went in in May to buy a explorer with my wife, I was so impressed with the service I had to come back and buy a new F150 for myself. I would recommend these guys any time! impressed with the service I had to come back and buy a new F150 for myself. I would recommend these guys any time! More

We bought a 2012 Escape in November and were very happy with our purchase. We returned in July and bought a second 2012 Escape.Mike McCoy and Rodney Nowell were excellent to work with. They provided great with our purchase. We returned in July and bought a second 2012 Escape.Mike McCoy and Rodney Nowell were excellent to work with. They provided great customer service and made our purchase a smooth transaction. Rodney even stayed late so that we could bring in our trade in. We are extremely happy with both cars and highly recommend Crossroads of Wake Forest. We will definitely return when we are ready to buy a new car. Everyone at the Dealership was friendly and helpful to us. More

My husband and I went in to look at brand new Explorers and found an "almost new" Explorer for a fair price. Dave was our salesman, and he was very polite, considerate & informative. He was never pushy, and found an "almost new" Explorer for a fair price. Dave was our salesman, and he was very polite, considerate & informative. He was never pushy, he was what a salesman should be--a resource for us to make an informed decision. Frank handled our finances and was equally great. More

Our experience was really good. Mike McCoy made us feel very comfortable. He was knowledgeable about the vehicles and willing to assist each time we came in. He knew what we wanted, how much we wanted to very comfortable. He was knowledgeable about the vehicles and willing to assist each time we came in. He knew what we wanted, how much we wanted to pay each month and he came through. Everyone at the dealership were friendly and courteous. I would recommend them to others looking to purchase a Ford. More

Richie was very courteous and friendly. I did not feel the usual "pressure to buy" that you get at some dealers. The deal made was concise and fair to both parties. There was no haggling. The experience w the usual "pressure to buy" that you get at some dealers. The deal made was concise and fair to both parties. There was no haggling. The experience was very enjoyable and relaxed. I would highly recommend Richie and the rest of the crew to anyone. More

I had an excellent buying experience from Crossroads Ford from start to finish. It was easy and stress-free! Lisa Esposito is a wonderful salesperson and made everything easy (including a trade-in)! I also d from start to finish. It was easy and stress-free! Lisa Esposito is a wonderful salesperson and made everything easy (including a trade-in)! I also dealt with Jay, Brad and Frank in completing the transaction and they were great too! Everyone was so friendly, knowledgeable and professional. I would definitely recommend Crossroads Ford in Wake Forest to everyone. If you're in the market for a car, call Lisa. She's terrific! More

jay aspesi and rodney nowell were really awesome in their customer service, professionalism, they were very friendly as well. they were able to work out a great deal for me and went out of their way to make customer service, professionalism, they were very friendly as well. they were able to work out a great deal for me and went out of their way to make me feel comfortable! i would definitely recommend them to someone else. More

This was an Experience!! Mr. Kingsberry was {Extremely Professional,Knowledgeable with Exceptional Customer service!}Purchase price of my vehicle was what I was looking for and more than reasonable and p Professional,Knowledgeable with Exceptional Customer service!}Purchase price of my vehicle was what I was looking for and more than reasonable and payments was what I wanted. Mr. Kingsberry went to work for (ME) and it was like having a conversation with a old friend. It took less than an hour to complete and I was on my way home with a beautiful Taurus freshly washed and a tank of gas, smiling all the way home. I am more than satisified with the deal financing/payments and it was refreshing to have a sales associate that listened to what I wanted, and he made the entire process appear so effortless. The facility/building is great and the entire staff was beyond professional. The atmosphere in Crossroads Ford lets you know that they are a great group of guys that take their customer service very serious. More