Crossroads Hyundai at Centerra

First time experience This was our first time experience w this dealership and we were very impressed with the whole experience from start to finish. The staff was great! This was our first time experience w this dealership and we were very impressed with the whole experience from start to finish. The staff was great! More

Future of young salesman We think Clint has a great future in sales. He exhibits the qualities of patience without being aggressive. If we asked a question and he was not su We think Clint has a great future in sales. He exhibits the qualities of patience without being aggressive. If we asked a question and he was not sure of the answer, he immediately went to a superior to get that answer. We predict that Clint will be a great addition to your sales force with encouragement from his managers. This was one of the most satisfying experiences that we have ever had in finding a new vehicle for our family. Thank you. More

Highest recommendation The salesman I worked with was amazing. A lot of other dealerships I've gone to the first thing they ask you is what's your price, lets talk financing The salesman I worked with was amazing. A lot of other dealerships I've gone to the first thing they ask you is what's your price, lets talk financing, 'you can afford anything'. Here they asked what I was looking for in a car, what were my needs. It showed they wanted me to find a car that I loved first. They were never too pushy, but extremely knowledgeable. They sold me on the car through their knowledge and honest salesmanship rather than pushing the price tag. More

2016 Hyundai Sonata It is a clean place, who took the time to go over certain things with us. They even stayed a little late, past closing time, to get me out the door wi It is a clean place, who took the time to go over certain things with us. They even stayed a little late, past closing time, to get me out the door with that car. Great place, it even has my wife wanting to return for a new car for her. More

Elantra 2017 Great sales team! The finance team was super helpful as well. Nice, fun atmosphere, my 3 year old boy enjoyed a lot the kids room! Great sales team! The finance team was super helpful as well. Nice, fun atmosphere, my 3 year old boy enjoyed a lot the kids room! More

Great dealership! Brian took the time to find out exactly what I wanted. He was able to quickly locate my car and bring it in from another dealership. I have exactly th Brian took the time to find out exactly what I wanted. He was able to quickly locate my car and bring it in from another dealership. I have exactly the car I was looking for at the price I was prepared to pay. I am very happy with the service the dealership provided. More

Great customer service Great service and allowed sufficient time and distance for test drive. Worked really well with me when discussing price and financing. They also deliv Great service and allowed sufficient time and distance for test drive. Worked really well with me when discussing price and financing. They also delivered a clean nice car. More

Great Car. Can't Recommend the Dealership. 1. I love the car. 2. I did not appreciate the initial engagement in which we discussed lease pricing. We had to go back and forth with a competing of 1. I love the car. 2. I did not appreciate the initial engagement in which we discussed lease pricing. We had to go back and forth with a competing offer from a different Hyundai dealer to reach a reasonable price. It took 4 hours to go from offer signing to driving off of the lot on the day of purchase. The car was not detailed, but this service is promised at a time of my choosing in the future. 3. I received a call a week after driving the vehicle off the lot informing me that I had to come in to re-contract. There was an error on Hyundai's side that required me to come back in and re-sign paperwork for the car at a higher rate ($8 higher). This was hard for me to accept. There was no apology. I pressed for the dealership to bring the rate down. After back and forth conversation with my significant other, the dealership requested the registration for our other Hyundai car to apply a discount to bring down the rate. Why was this not applied in the first place? When pressed for an apology for the inconveniences, an apology was offered. I re-signed the contract at a rate $4 higher. _ At the end of the day both my SO and I had to take time out of our work days (and add miles to a car I'm LEASING from them) to come back and re-contract for a measly $144 dollars after 3 years. No apologies, until pressed. No compensation. What about a free oil change? Anything? I did not receive the exceptional experience promised by the writing literally on their wall. I wish I had instead purchased from the other Hyundai dealership nearby whose ratings are significantly higher. The only competitive advantage Crossroads Hyundai had was proximity. I will strongly NOT be recommending any of my friends, family, or co-workers to this establishment. More

xxxxty Dealership See what was written on previous page. Very poor customer service. But our sales man was great. The GM is a joke and does not care about his customer. See what was written on previous page. Very poor customer service. But our sales man was great. The GM is a joke and does not care about his customer. More

This is my 3rd Elantra. This is the second Hyundai I have bought at Crossroads Hyundai. Both times it was a completely positive experience. John was immediately available upo This is the second Hyundai I have bought at Crossroads Hyundai. Both times it was a completely positive experience. John was immediately available upon a second visit to help clarify the use of my audio system. More