Crossroads Hyundai at Centerra
Loveland, CO
Filter Reviews by Keyword
By Type
Showing 269 reviews
Purchase of Tucson Jon and the whole sales staff made it very easy to purchase the vehicle. Having researched the Tucson online and knowing which model and options I wa Jon and the whole sales staff made it very easy to purchase the vehicle. Having researched the Tucson online and knowing which model and options I wanted, they were able to locate a vehicle just as I wanted. More
Good group of folks Dealership recently changed ownership but still great in providing services - both sales and vehicle maintenance. Waiting area could use some upgradi Dealership recently changed ownership but still great in providing services - both sales and vehicle maintenance. Waiting area could use some upgrading though. Ron Williams provide exceptional customer service related to minor post-purchase install issue. More
somewant disappointing like the people at the dealership but if I recommend anyone to shop at this or any other Hyundai dealership that they be very aware to make sure all o like the people at the dealership but if I recommend anyone to shop at this or any other Hyundai dealership that they be very aware to make sure all options that they are looking are actually on the car and not take salesman word or even what the stickers say. The blue link issue is very disappointing. Having to bring the car back a second day to get one relay pushed in completely in order to have the horn work when setting the system. Which should have been caught if the service tech would had tested the remote start system completely before signing off on the job. More
My experience at Crossroads Hyundai! Crossroads Hyundai was not your typical dealership! They didn't bombard me right away, and were genuinely interested in my needs! Jon Slack sat down w Crossroads Hyundai was not your typical dealership! They didn't bombard me right away, and were genuinely interested in my needs! Jon Slack sat down with me and asked me questions about what kind of car I want to get into, and more specifically, what small details were "must haves" for my future car. We then walked around and looked at potential choices for me, and talked about the price ranges of each. After choosing my "dream car" we went inside and Jon calculated, and re-calculated, what my monthly payments could be until they reached a range I was most comfortable with. Everything about my experience was fantastic and I will definitely be coming back to this dealership for all of my future cars! Thanks Jon Slack and everyone at Crossroads Hyundai! More
A nice experience. We were greeted by Ron before we even entered the dealership. Salesperson Jon was very knowledgeable. They were aware that I do not enjoy the price We were greeted by Ron before we even entered the dealership. Salesperson Jon was very knowledgeable. They were aware that I do not enjoy the price negotiation process, and they did all they could to minimize that. Because of my aversion to negotiations, I probably could have gotten a better deal, but I am very satisfied with the price I did get. Their after sale support is excellent. This is our second Hyundai, and first from Crossroads since the management and ownership change. We will be back. More
A Customer for Life I recently leased a new Hyundai Tucson from Crossroads Hyundai and I was incredibly impressed with the experience and I will be a returning customer, I recently leased a new Hyundai Tucson from Crossroads Hyundai and I was incredibly impressed with the experience and I will be a returning customer, and a referring customer, for life. I had contacted 5 dealerships within the Denver Metro area and visited three of them. The first two were filled with typical sleazy showroom methods, classless sales personnel, and unethical practices. Crossroads couldn't have been more different. I worked with Lisa and John and it was a very professional experience from start to finish. I appreciated Lisa outlining different purchase/financing options, John was very thorough and patient with outlining the vehicle's options, etc., and I was in and out with a new SUV in an amazingly short amount of time. After two horrible experiences at other area Hyundai dealerships, and a ridiculously absurd purchase of a work SUV last year from a Chevrolet dealership- Crossroads Hyundai was a breath of fresh air. More
Very pleased i was happy Kieth was pleasant and informative he found out what I wanted and didn't push for something I didn't and the finance manager was good to w i was happy Kieth was pleasant and informative he found out what I wanted and didn't push for something I didn't and the finance manager was good to work with as well I knew my budget and they stuck to it More
Talk about a rock star team!! I actually went into talk with Jon Slack who is their internet sales representative and look about what i could do to get a loan since i have had a pr I actually went into talk with Jon Slack who is their internet sales representative and look about what i could do to get a loan since i have had a previous bankruptcy in the last 5 years, and a credit score that makes banks run in terror. I was originally looking at preowned vehicle with 40k miles or less. After working with Jon, Lisa Maurer who is their finance manager, and Chris Bebo their sales manager, I was able to get a great deal on a brand new Hyundai which is something i did not think was possible. They were able to work with their banks to get me a payment I could afford, with an interest rate that I thought was impossible considering that my credit score is so low. Chris was able to help me get rid of my inoperable vehicle through a trade in which they will pick up so I don't have to stress about that either. When the car went in for detailing the detailer noticed a small scratch on the vehicle promptly alerted the sales manager and he immediately made sure that the scratch was buffed out and the paint retouched while I went home to grab the title for my trade in. Every detail was clearly laid out and this team bent over backwards to work within my budget. I recommend anyone in the same situation to call Jon and will recommend anyone I can here as it is difficult to find decent dealers anymore.They really do look out for their customers here. Jon let me know as well that they usually have coupons and deals going on for their oil changes which also include a car wash and safety check of the vehicle. More
Best customer service ever Knowing people at other Hyundai dealerships, I can tell you this team is the most honest, kind and willing to do what it takes. It's worth the short d Knowing people at other Hyundai dealerships, I can tell you this team is the most honest, kind and willing to do what it takes. It's worth the short drive out of Denver to get this kind of treatment! More
Great Service - Thanks! Just want to mention the quality sales staff that you have - My original salesperson was Shane who was great for my initial visit - since he was not a Just want to mention the quality sales staff that you have - My original salesperson was Shane who was great for my initial visit - since he was not available on my second visit Marianne took us for a test drive and delivered the car - she was excellent at customer interaction and extremely helpful. Ron the sales manager was one of the best I have ever dealt with - extremely personable and helpful. Thanks to them this was a great experience and they should be commended. I have purchased numerous new cars but this experience was the best. Hats off to your staff!!! More

