Crossroads Hyundai at Centerra
Loveland, CO
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Lack of integrity Had a Hyundai that met its demise. Have used Crossroads for previous repair. We purchased a used vehicle their last week. We understand that there Had a Hyundai that met its demise. Have used Crossroads for previous repair. We purchased a used vehicle their last week. We understand that there are no guarantees with an older car. Fair price but no deal. The dealership told us it was a "clean car" but didn't bother to tell us that it had a rear seal leak that they were aware of. Day after purchase we found out about the leak - Quote of repair from another dealer -$1600. We contacted the service manager, sale person, sales manager and they admitted knowing about leak but "since it wasn't a safety issue" didn't mention it. They refused to assist with cost of repair or offer any other compensation. Do yourself a favor and take your business to another dealer that prides themselves on integrity and honesty- which is sorely lacking at Crossroads Hyundai. More
Love Alyssa Everyone went above and beyond to get me the car I wanted in the price I could try and fit into my budget. Love the straight forwardness no BS. Everyone went above and beyond to get me the car I wanted in the price I could try and fit into my budget. Love the straight forwardness no BS. More
Alyssa She was literally the best salesman. Got me exactly the car I wanted and was above and beyond customer service. She was the best and I will tell every She was literally the best salesman. Got me exactly the car I wanted and was above and beyond customer service. She was the best and I will tell everyone. More
My First Hyundai Experience We had been looking for a basic model car to commute to work and share with my son. We found the car on the internet (with a manual transmission) and We had been looking for a basic model car to commute to work and share with my son. We found the car on the internet (with a manual transmission) and went down to see it at Crossroads Hyundai. Our sales consultant, Chandler Maas, had the car ready to drive when we got there. The car met our expectations and Chandler worked to get us all the possible rebates. We easily settled on price and completed the sale in a smooth efficient manner. The overall purchasing experience was honest, straight forward and low (sales) pressure. That's exactly how it should be done. More
Car Shopping Jon in sales was very personable and engaged in my quick drop-in visit to test drive a pre-owned Tucson. While I'm still shopping models, I highly re Jon in sales was very personable and engaged in my quick drop-in visit to test drive a pre-owned Tucson. While I'm still shopping models, I highly recommend the brand (owner of a Santa Fe for 10 years), the dealership, and especially Jon for his knowledge and his thorough approach. More
Great place - nothing like other dealerships If you've gotten tired of the classic car-buying experience, then you need to try Crossroads Hyundai. There's none of the "I need to take your offer t If you've gotten tired of the classic car-buying experience, then you need to try Crossroads Hyundai. There's none of the "I need to take your offer to the manager" and "What would it take to get you into this car today?" AND they don't try to push a back-lot lemon onto you. It's simply good product, good people, and good service. The salespeople are friendly and personable, not obnoxious at all, and they genuinely want to help you - on your terms, not theirs. The service department is friendly, professional, prompt, and they do good work, too. If you phone them, you don't spend a long time on hold. If you email them, someone will reply to you quickly. The atmosphere is different from other dealerships, also. You know how you walk into some dealerships and you can just feel the hustle hanging in the air? Kinda creepy? Crossroads Hyundai is nothing like that. It's calm and friendly. There's even a playroom for the kids. More
Kindness and efficiency is a winning combination! Decided what car I was interested in online and went to dealership skeptical. Much to my surprise I was met by Chandler Maas and too my car of choice Decided what car I was interested in online and went to dealership skeptical. Much to my surprise I was met by Chandler Maas and too my car of choice for a test drive. Feel in love with the Sante Fe ultimate and Chandler and Rafael in finance make it a very smooth purchase. Will definitely tell my friends and family. More
First car experience Both employees working on getting me my first car treated the service perfectly. Both are great men and are very kind people. Really appreciate the ex Both employees working on getting me my first car treated the service perfectly. Both are great men and are very kind people. Really appreciate the experience at Hyundai crossroads More
Great Experience Working with Crossroads Hyundai has been a very good experience for our family. They were very professional and extremely helpful throughout the enti Working with Crossroads Hyundai has been a very good experience for our family. They were very professional and extremely helpful throughout the entire purchasing process. More
Hyundai Purchase The purchase of my Hyundai Sonata from this dealership is the best way to say how well I was treated in the past. I am a repeat customer and I will r The purchase of my Hyundai Sonata from this dealership is the best way to say how well I was treated in the past. I am a repeat customer and I will return again. More
