Back

Crossroads INFINITI of Raleigh

Raleigh, NC

4.4
212 Reviews

3910 Capital Hills Dr

Raleigh, NC

27616

Directions

By Type

212 Reviews of Crossroads INFINITI of Raleigh

February 28, 2022

Great customer service, good auto care service, good accommodation & comfortable waiting lounge. Very Satisfied with Service. More

by t.mccormick2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
February 06, 2022

Everyone here is very nice. They make sure you're comfortable and they explain everything thoroughly. More

by apittmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
December 10, 2021

Excellent service. Explaining was put in simple terms so that I knew what was going on with my car and what needed to be done. More

by kanglobtrot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip
December 03, 2021

Crossroads takes really great care of their customers. From the beginning to end, you are aware of the process in services. You also feel welcomed crom the mimsnt you step in the place. That means a lot.� More

by pbarnes121428
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Services
November 26, 2021

Tried to get my 30k service done and was denied a loaner car. Told they book loaners 2 weeks out. That’s fine, but this was never communicated during the appointment booking process. Poor communication. More

by Q50man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anonymous check person
November 15, 2021

Bryan was very thorough and professional. I am very satisfied with the services received. Thanks More

by Tracy D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
October 28, 2021

Every one was nice and helpful and the service manager was very professional The place was nice and clean. More

by Juddvwj
Recommend Dealer
Yes
Employees Worked With
Paul Clements, Chris Jones, John Moulton
September 08, 2021

THIS DEALERSHIP IS NOTHING BUT PROFESSIONALS. i WILL PURCHASE ANOTHER VEHICLE FROM HERE IF I NEEDED TO. MY WIFE AND I WILL BE BUYING HER A QX60 2022 ONCE THEY COME OUT. REALLY DO FEEL AS IF I AM SPENDIN More

by absmgmasterinstructor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Herrera was my salesman at Crossroads INFINITI RALEIGH, Paul Clements, Yuri Mirzoyan, John Moulton
August 22, 2021

The team at Crossroads Is the bomb! They always give you the red carpet treatment and make you feel extra special. Super professional and personable! More

by BAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Clements, Yuri Mirzoyan, Chris Jones, John Moulton
August 18, 2021

I cannot say enough good about Infiniti of Raleigh! Such superior customer service! Always kind and professional from start to finish! Plan to buy my next car from them as well. More

by aprilraines74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Mirzoyan, Chris Jones, John Moulton