Crossroads Nissan

Unprofessional Service Department Advisors We went in for a service recall on my new Nissan Rogue. No one acknowledged our presence there even though I went inside the service area (where the We went in for a service recall on my new Nissan Rogue. No one acknowledged our presence there even though I went inside the service area (where the advisors are). After perhaps 4 minutes, the following person Mr. Silva asked in a non friendly manner what can we do for you , like our presence was not welcomed there at all. I did explained the reason for the visit, he asked do you have an appointment? I said no, I'm a walk in, he said are you dropping it off? I said I'll wait for it. He kind of raised his voice, and rudely said " it will be a long wait, I won't be able to get it done until very late this afternoon" after this I said I'll make an appointment , he said "ok" No t a good impression at all as far as customer service goes. It is understandable that maybe the were overwhelmed with work, but that's no excuse to treat a customer that way. I did not purchased my Rogue from this dealership, but I though, I give it a try since I live near by. I can see now it was the wrong choice. Off course Nissan Customer Service has been made aware of this experience. More

Very pleased with the sales and financing Dept. Pleased with my purchase and attention I received. Would not hesitate to deal with them again. Elizabeth was extremely knowledgeable and pleasant. New Pleased with my purchase and attention I received. Would not hesitate to deal with them again. Elizabeth was extremely knowledgeable and pleasant. New finance guy Mitch was also pleasant. More

Appalled Every dealer had pros and cons but They replaced fuel pump when I only needed gas costing me $800! I was there every month for 5 months straight and e Every dealer had pros and cons but They replaced fuel pump when I only needed gas costing me $800! I was there every month for 5 months straight and everytime it was something new that I had to come out of pocket for. . Either they failed to properly diagnose my car or they just wanted the money! This dealership ultimately made me decide to trade to a different make of vehicle. Not sure how the salesman are but service was no good to me and only cared about squeezing as much money out of me as possible. If you have a personal mechanic I’d go that route, otherwise I’d advise to choose Fred Anderson, they’re great to everyone and are completely honest. More

2013 Accord Sport I found the car on a third party app. Went to the dealer to look at the car. Everybody that I dealt with were very courteous and professional. They we I found the car on a third party app. Went to the dealer to look at the car. Everybody that I dealt with were very courteous and professional. They were able to get the price in my range. Overall I would recommend buying a vehicle from Crossroads Nissan More

Great experience Very friendly and personal care when you are buying a new car highly recommend them.They didn't try to pressure you at all really fast and courteous t Very friendly and personal care when you are buying a new car highly recommend them.They didn't try to pressure you at all really fast and courteous to your needs More

Great place to buy a vehicle. Service was good and Johnny was wonderful. He was very informative.!!!i would definitely send my friends that was in the market to buy a ve a vehicle. Service was good and Johnny was wonderful. He was very informative.!!!i would definitely send my friends that was in the market to buy a vechile. But Johnny is the man to see. More

Easy to work with! Recently purchased a Rogue and with pleasantly surprise at the ease of transactions. salesmen were well informed about the cars and were easy to negot Recently purchased a Rogue and with pleasantly surprise at the ease of transactions. salesmen were well informed about the cars and were easy to negotiate a deal that was fair to both parties. The service department was efficient and timely. highly recommend them for your car purchase. More

Best car buying experience I've ever had. I have never encountered such a pleasant experience in purchasing that ended up being a therapy session. My team rocks. Thank you all so much. I have never encountered such a pleasant experience in purchasing that ended up being a therapy session. My team rocks. Thank you all so much. More

Truck purchase We were shopping for a truck and our salesperson, Yvonne, did a great job. We purchased a Nissan Titan XD diesel and are really enjoying it. Everyone We were shopping for a truck and our salesperson, Yvonne, did a great job. We purchased a Nissan Titan XD diesel and are really enjoying it. Everyone at Crossroads Nissan treated us well making the process a good experience. More

I got the vehicle I wanted for an excellent price I used to buy Nissans from Southern States until they were bought by Fred Anderson. I had a very bad experience with Fred Anderson Nissan in servicing I used to buy Nissans from Southern States until they were bought by Fred Anderson. I had a very bad experience with Fred Anderson Nissan in servicing one of my Nissans---the service manager laughed it off but I was not happy. I took that same vehicle to Crossroads Nissan where the work was done properly. I therefore based that prior experience for my choice of where to buy my new Nissan. More