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Crosswell Ford

Manteno, IL

Overview
Employees
Reviews
Vehicles
4.8
1,746 Reviews
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222 South Locust Street

Manteno, IL

60950

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Showing 1,746 reviews

February 05, 2026

Fantastic team. Beautiful receptionist. This team works together and they care. I highly recommend them to anyone shopping for your next vehicle. New or used. Go s More

by TIMR4069
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in the maintenance shop. Thanks Mike.
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Feb 09, 2026 -

Crosswell Ford responded

Thank you for the kind words and recommendation. We truly appreciate you taking the time to share your experience with our team. At Taylor Ford of Manteno in Manteno Illinois, we take pride in working together to provide a welcoming and caring environment for every customer shopping for a new or used vehicle. We are grateful for your support and look forward to helping you again in the future.

February 04, 2026

Prompt. Friendly. Thorough explanation. Minimal wait time. Comfortable waiting room. Overall experience was great. Satisfied. More

by LOMAL946
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Feb 05, 2026 -

Crosswell Ford responded

Thank you for sharing your experience with us. We are happy to hear you received prompt and friendly service with a thorough explanation and minimal wait time. Providing a comfortable waiting room and a great overall experience is always our goal. We appreciate your feedback and look forward to seeing you again at Taylor Ford of Manteno in Manteno Illinois.

February 04, 2026

Was a genuine pleasure working with Anthony Jr. Made it simple and walked me through the whole process, was nice to have his family on the back end to make the process complete. Appreciate you guys More

by theirishrussian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2026 -

Crosswell Ford responded

Thank you for the kind words. We are glad to hear Anthony Jr made the process simple and easy to follow from start to finish. Our team truly values the family approach to customer care, and we appreciate you choosing Taylor Ford of Manteno in Manteno Illinois. We look forward to helping you again down the road.

February 04, 2026

Jim, Nick, Ashlyn, Tony were awesome! !! Great to deal with. They went out of their way to make my experience stress free and maling sure i was a happy customer leaving with more than I ex More

by SARIAIL
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Melia
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Feb 05, 2026 -

Crosswell Ford responded

Thank you so much for the awesome feedback! We love hearing that Jim, Nick, Ashlyn, Tony, and our detail team helped make your visit stress free and exceeded expectations. Creating a great experience from start to finish is exactly what we aim for at Taylor Ford of Manteno in Manteno Illinois, and it means a lot to know you felt taken care of. We truly appreciate you and look forward to seeing you again!

January 31, 2026

They are always quick with completing my service and are quick to respond to any questions I might have! A+ Communication! More

by medicbinight
Recommend Dealer
Yes
Employees Worked With
Joel Zummallen
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Feb 02, 2026 -

Crosswell Ford responded

Thank you for the great feedback. We are happy to hear our service team provided quick turnaround times and clear communication. At Taylor Ford of Manteno in Manteno Illinois, we work hard to make every service visit efficient and stress free, and we appreciate you choosing us for your vehicle service needs.

January 30, 2026

Easy to get service appointment. Joel pleasant to deal with and explained repairs. Answered all my questions More

by broomsmom
Recommend Dealer
Yes
Employees Worked With
Joel
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Feb 02, 2026 -

Crosswell Ford responded

Thank you for the kind review. We are glad to hear scheduling your service appointment was easy and that Joel took great care of you by clearly explaining the repairs and answering your questions. At Taylor Ford of Manteno in Manteno Illinois, our service team works hard to provide a smooth and transparent experience, and we appreciate you choosing us for your vehicle service needs.

January 30, 2026

The customer service was great. Miguel went above and beyond to make us feel comfortable. We couldn’t have asked for a better experience! More

by choni830
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Crosswell Ford responded

Thank you for the kind words and for choosing Taylor Ford of Manteno in Manteno Illinois. We are thrilled to hear you had a great experience and that Miguel went above and beyond to make you feel comfortable. We truly appreciate your support and look forward to helping you again in the future.

January 29, 2026

If looking to purchase a vehicle Miguel is your guy! Made the whole process easy from start to finish! Definitely will be my go to salesman in any future vehicle purchases! More

by victormr39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2026 -

Crosswell Ford responded

Thank you for the great review. We are thrilled to hear Miguel made your vehicle buying experience easy from start to finish. We truly appreciate your trust and look forward to helping you again in the future here at Taylor Ford of Manteno in Manteno Illinois.

January 28, 2026

Great service and friendly staff Mike and Joel were amazing took care of all my service needs right away and were polite and friendly More

by Ryan K
Recommend Dealer
Yes
Employees Worked With
Mike and Joel
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Jan 29, 2026 -

Crosswell Ford responded

Thank you for the kind review. We are thrilled to hear you had a great experience with our service team and that Mike and Joel took excellent care of you. Providing friendly and efficient service is always our goal, and we truly appreciate you choosing Taylor Ford of Manteno in Manteno Illinois for your service needs.

January 28, 2026

The service was quick and easy. I was helped immediately by a knowledgeable employee who helped me in the purchase of a new F-150. More

by GRANT.BAHR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chipper Crosswell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2026 -

Crosswell Ford responded

Thank you for the great review. We are glad to hear your experience at Taylor Ford of Manteno in Manteno Illinois was quick and easy and that our team was able to help you right away with your new Ford F 150. We truly appreciate your business and look forward to assisting you again in the future.

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