Jim Steele

I don't write reviews very often, but I felt like this one was deserved. I stopped out at Croswell Ford during their tent sale and ended up buying one of the $250 special cars. I honestly didn't know what one was deserved. I stopped out at Croswell Ford during their tent sale and ended up buying one of the $250 special cars. I honestly didn't know what to expect, but the experience from start to finish was great. David Alvarez was the one who helped me, and he was awesome to work with. He was easy to talk to, answered every question I had, and never once made me feel pressured into anything. That's hard to find these days. He treated me with the same respect and attention that I imagine he gives someone buying a brand new vehicle, even though I was there for a $250 car. Everyone I dealt with was friendly, professional, and made the whole process simple. Buying a vehicle can be stressful, but they made it easy and actually enjoyable. It felt like they genuinely appreciated my business instead of just trying to make a sale. Since buying the car, I've had a lot of people ask where I got it after seeing the video I made, and I've had no problem telling them Croswell Ford. If you're looking for a dealership that treats people right and has employees who actually care about their customers, I'd definitely recommend stopping in and asking for David Alvarez. Thanks again for making it such a great experience! More

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Had a fantastic experience purchasing a truck here! Being an out-of-town buyer, I was a bit unsure how the process would go, but they made it completely seamless and easy. Jim was especially helpful, k Being an out-of-town buyer, I was a bit unsure how the process would go, but they made it completely seamless and easy. Jim was especially helpful, keeping great communication throughout and sharing all the details and information I needed on the vehicle. Overall, it was a smooth, great experience from start to finish. Highly recommend!" More

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We came in and we knew what we were wanting for a vehicle and we came out with a little bit better than what we wanted, which was awesome and can’t be nothing but happier than with the outcome things to Cros and we came out with a little bit better than what we wanted, which was awesome and can’t be nothing but happier than with the outcome things to Crosswell Ford !! More

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Jim was there anytime we needed him such a super person to deal with Everything was great to deal with Everything was great More

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Great sales person and staff here, Nick GSM and Erin sales manger. Chipper as well doing a great job with the family business. Good luck sell more cars! sales manger. Chipper as well doing a great job with the family business. Good luck sell more cars! More

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Anthony was STELLAR in getting us into our Bronco! A++++ all the way! Can't thank him enough! The entire dealership is super! Thanks for the donuts, too! LOL A++++ all the way! Can't thank him enough! The entire dealership is super! Thanks for the donuts, too! LOL More

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James and Nick was amazing. Thank you for all of your hardwork and dedication. We are loving our new vehicle Thank you for all of your hardwork and dedication. We are loving our new vehicle More

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Would highly recommend this dealership we are located over 2 hours away from them requested pictures and information on car Jim sent a lot of detailed pictures and information everything was how he descr over 2 hours away from them requested pictures and information on car Jim sent a lot of detailed pictures and information everything was how he described it the whole process was less than 3 hours including test drive More

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What a pleasant experience buying my Explorer from Crosswell Ford. Jim Steele was fantastic to work with. He got me out the door as quickly as possible. I even enjoyed working with Tony the finance ma Crosswell Ford. Jim Steele was fantastic to work with. He got me out the door as quickly as possible. I even enjoyed working with Tony the finance manager. I felt comfortable throughout the whole process. More

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Jim was great to work with and helped us get set in our new car! We were initially stressed/worried after the storm took out our cars, but Jim made everything simple and made us feel comfortable. new car! We were initially stressed/worried after the storm took out our cars, but Jim made everything simple and made us feel comfortable. More

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