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Crosswell Ford

Manteno, IL

Overview
Employees
Reviews
Vehicles
4.8
1,746 Reviews
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222 South Locust Street

Manteno, IL

60950

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Showing 1,746 reviews

January 27, 2026

I am always treated like a valuable customer. My truck is always taken right into the shop and whatever needs doing gets going right away. I feel respected and liked. More

by starlori3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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Jan 28, 2026 -

Crosswell Ford responded

Thank you for the kind words. We truly appreciate you taking the time to share your experience with our service team. At Taylor Ford of Manteno in Manteno Illinois, we work hard to make every customer feel valued and respected, and we are glad to hear your truck is taken care of promptly each visit. We look forward to continuing to serve you for all your service needs.

January 27, 2026

Friendly, had me in and out in a reasonable time frame Friendly, had me in and out in a reasonable time frame, great service More

by Dylan glaser
Recommend Dealer
Yes
Employees Worked With
Don't remember their name
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Jan 27, 2026 -

Crosswell Ford responded

Thank you for the kind words. We are glad to hear you had a friendly experience and were in and out in a reasonable time with great service. We truly appreciate you choosing Taylor Ford of Manteno in Manteno Illinois and look forward to helping you again in the future.

January 26, 2026

It was a pleasant experience! They were on time and very curious! It was a job well done! More

by LISAG426
Recommend Dealer
Yes
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Jan 27, 2026 -

Crosswell Ford responded

Thank you for the kind words. We are glad to hear you had a pleasant experience and that our team was timely, attentive, and delivered a job well done. We appreciate you choosing Taylor Ford of Manteno in Manteno Illinois and look forward to helping you again in the future.

January 26, 2026

Honest, sincere, and very knowledgeable. Helpful and understanding. Can instantly appreciate circumstances and is intuitive to customers need. Hopefully, we can have a long and successful re More

by C.gray5401
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2026 -

Crosswell Ford responded

Thank you for the kind words and for choosing Taylor Ford of Manteno in Manteno Illinois. We truly appreciate your recognition of our honest, knowledgeable, and customer focused approach, and it means a lot to know you felt understood throughout your experience. We look forward to building a long and successful relationship with you and being here for all of your future automotive needs.

January 25, 2026

Hassle free truck buying experience All of the Manteno Ford staff was very knowledgeable and extremely courteous More

by RZIMBELMAN
Recommend Dealer
Yes
Employees Worked With
Tim Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Boyce
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Jan 26, 2026 -

Crosswell Ford responded

Thank you for the great feedback! We are happy to hear you had a hassle free truck buying experience and that our knowledgeable and courteous team took good care of you. At Taylor Ford of Manteno in Manteno Illinois, we truly appreciate your business and look forward to helping you again in the future.

January 25, 2026

Fast and great service My service advisor kept me updated Taylor Ford is a great dealership More

by bigtaunch
Recommend Dealer
Yes
Employees Worked With
Normal maintenance
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Jan 26, 2026 -

Crosswell Ford responded

Thank you for the great review and kind words about your service experience. We are happy to hear our team kept you updated and provided fast, great service. We appreciate you choosing Taylor Ford of Manteno in Manteno Illinois and look forward to helping you again in the future.

January 25, 2026

The front desk associate was fast and friendly. ..and my car was done in a timely manner.. More

by jenski19
Recommend Dealer
Yes
Employees Worked With
the service department
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Jan 26, 2026 -

Crosswell Ford responded

Thank you for the kind feedback. We are happy to hear our front desk team provided fast and friendly service and that your vehicle was completed in a timely manner. We truly appreciate you choosing Taylor Ford of Manteno in Manteno Illinois and look forward to assisting you again in the future.

January 24, 2026

Amazing and professional looking forward to buying many more cars and having all my fords services at Taylor More

by WOODLAWN81
Recommend Dealer
Yes
Employees Worked With
Tucker and Ashlyn
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Jan 26, 2026 -

Crosswell Ford responded

Thank you for the kind words and support. We truly appreciate your trust and look forward to helping you with many future vehicle purchases and all your Ford service needs at Taylor Ford of Manteno in Manteno Illinois.

January 23, 2026

Did a great job in a timely fashion and informed me of everything I needed to have done and what they did. More

by BSTEFFEN544
Recommend Dealer
Yes
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Jan 23, 2026 -

Crosswell Ford responded

Thank you for the great feedback. We appreciate you trusting Taylor Ford of Manteno in Manteno Illinois for your service needs. Our team is always focused on completing work in a timely manner while clearly explaining what is needed and what was completed. We look forward to helping you again in the future.

January 22, 2026

Needing an oil change and tire rotation for my vehicle Joel and Tucker were very helpful and kind and got me all set up and on my way quickly More

by jdkelly0603
Recommend Dealer
Yes
Employees Worked With
Joel and Tucker
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Jan 23, 2026 -

Crosswell Ford responded

Thank you for the great review. We are glad to hear Joel and Tucker provided helpful and kind service and got you in and out quickly for your oil change and tire rotation. We appreciate you choosing Taylor Ford of Manteno in Manteno Illinois and look forward to helping with your future service needs.

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