
Crowley Kia
Bristol, CT
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A seamless transaction Fairly short time between selecting our vehicle and closing on it. Very much appreciate the sales staff not using high pressure sales "tactics". Rob Fairly short time between selecting our vehicle and closing on it. Very much appreciate the sales staff not using high pressure sales "tactics". Rob (our sales person) was a pleasure to work with. More
Amazing customer service The 2 gentlemen we worked with, our salesman and the financial guy were amazing. We had a difficult situation and they were very patient and did every The 2 gentlemen we worked with, our salesman and the financial guy were amazing. We had a difficult situation and they were very patient and did everything in their power to help us, and they did. We will go there everytime we need to buy a vehicle! More
Second-time customer - same positive experience My wife and I purchased a Kia Forte in 2012 and had a very positive experience - good price, fair financing and for the past 4+ years the Service Dept My wife and I purchased a Kia Forte in 2012 and had a very positive experience - good price, fair financing and for the past 4+ years the Service Dept has been nothing less than top-notch. We decided to trade the Forte in for an Optima EX, and once again had a very easy/non-stressful buying experience. Mike Martella was our salesman, and he did a great job both in listening carefully to what our needs were as well as taking time to explain the (many) features of the car we were looking for. When it came to financing, initially I was not at all happy with the terms, however, as soon as this was discussed the issue was rectified and both he and Mike made sure that we were fully satisfied before completing the sale. At no time were we kept waiting more than a few minutes, and our new car was clean, gassed up, and ready to go as soon as the paperwork was signed. As a Crowley Kia customer for the past 4+ years, I have never had an issue that has not been solved courteously and satisfactorily. More
Got Cheated with Warrenty and Paint protection plans This guys offered me unnecessary warrenty and Paint Protection. when I insisted that I don't want they told me that I can cancel in one month. Howeve This guys offered me unnecessary warrenty and Paint Protection. when I insisted that I don't want they told me that I can cancel in one month. However, It is taking more than 4 months to have it cancelled with no luck yet. THIS GUYS SUCK! DONT BUY ANY CARS FROM THEM. SAVE YOURSELF! More
My experience when shopping for a car. I was approached in a friendly manner. I was not pressured while being shown my choices my questions were answered. No one was rude or unaccomidating I was approached in a friendly manner. I was not pressured while being shown my choices my questions were answered. No one was rude or unaccomidating in any way. I was not pressured. I will recommend any one I know looking to buy a new vehical to Go to Crowley Kia because it's a Good product and the staff are helpful in showing you your options. More
Great experience Fast friendly service, no don't payments and guaranteed approval.These guys will work with you to get you into a car that you would like Fast friendly service, no don't payments and guaranteed approval.These guys will work with you to get you into a car that you would like More
clean place the waiting area is clean the price of my oil change was great the people were friendly snacks and beverages were available WiFi was great the waiting area is clean the price of my oil change was great the people were friendly snacks and beverages were available WiFi was great More
Highly recommend! Adam Sokolski was very helpful, knowledgeable, and friendly. Everyone I dealt with was personable and professional. The dealership was clean and we Adam Sokolski was very helpful, knowledgeable, and friendly. Everyone I dealt with was personable and professional. The dealership was clean and well appointed. An excellent car buying experience. More
Great service department! Rock solid service department. Every issue whether big or small is dealt with with expertise as well as professionalism - and SPEED! I highly reco Rock solid service department. Every issue whether big or small is dealt with with expertise as well as professionalism - and SPEED! I highly recommend their service department. More
awesome Worked hard to get me approved for a loan even with bad credit..Rob Boyle and Eric are the best! Awesome experience ..customer service was great Worked hard to get me approved for a loan even with bad credit..Rob Boyle and Eric are the best! Awesome experience ..customer service was great More