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Crown Acura Richmond

Richmond, VA

4.9
516 Reviews

8704 West Broad Street

Richmond, VA

23294

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Showing 516 reviews

June 18, 2024

Great service! !!! I love this place and I recommend everyone to visit. Alton is great More

by d.killebrew1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Killebrew , David Burks, Anthony Easter, Josh Alford, Matt Perry, Wesley Hardaway, Shaun Chapman, Jamel Chatman, Manny Badias, Kevin Johnson, Matt Rooney
June 14, 2024

Great service! Management and staff are always knowledgeable,courteous and friendly. William in Service was attentively listening in order to solve my concerns. More

by darryl.a.harris.dh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Perry
June 14, 2024

Service was incredible! Didn’t have to wait long at all to get my car serviced. More

by Jocelyn Coleman-Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alton
June 13, 2024

Fantastic service, easy to work with, sales, service and parts are all outstanding, thank you More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - william alford is excellent, Anthony Easter, Josh Alford
June 10, 2024

The workers are very knowledgeable & friendly. They make car services agreeable. It was fun there More

by Pinnockmitzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
xxxx Hickman
June 08, 2024

Jamel in sales and Alton in service are top notch and have earned my loyalty. More

by ragonmag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel Chatman
June 06, 2024

Shaun really went out of her way to help me get the car I wanted and was able set up for the car to get delivered to my front door, about 2 hours away! super grateful. Everyone I spoke with was extremely hel More

by Dportillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Chapman, Kevin Johnson
June 03, 2024

Crown service department staff always take good care of my MDX. Michael did a good job keeping me informed of progress on my vehicle. More

by Jake
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
June 03, 2024

Advisor provided good. communication, service was efficient. Had to order part, got in quickly. Dealership has a positive energy. More

by SPG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mereu
June 02, 2024

Courteous and on time explained the service and asked me if any additional services were needed . Guided me to the lounge with refreshments washed my car. Thank. You ! More

by soozntyz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Alford
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