Crown Acura Richmond

Was my first service on my Acura MDX. It was done promptly and the advisor (Alford) was great! It was done promptly and the advisor (Alford) was great! More

My service manager was very informative, professional, polite and very very friendly. He did an excellent job. polite and very very friendly. He did an excellent job. More

Excellent and knowledgeable service representative who is very kind and communicates really well; quick and efficient service; comfortable place to wait for completion of service. It’s never fun to have to t very kind and communicates really well; quick and efficient service; comfortable place to wait for completion of service. It’s never fun to have to take a car in for service, but this is the nicest place I’ve ever had to wait, with the nicest service and sales representatives! More

William is always nice and very helpful when I come to get my car serviced. He keeps me informed of the status of my service and what’s needed on my next visit. get my car serviced. He keeps me informed of the status of my service and what’s needed on my next visit. More

Consistently excellent! This dealership is a gem in Richmond - worth going out of your way! Matt and William were outstanding once again. Five stars! This dealership is a gem in Richmond - worth going out of your way! Matt and William were outstanding once again. Five stars! More

Got great service and loaner for a routine oil change and tire rotation. Very professional and overall a great experience! tire rotation. Very professional and overall a great experience! More

Great dealership and the staff is really awesome. Jamel the sales associate is really great. Jamel the sales associate is really great. More

Our recent experience with Crown Acura Richmond was excellent in every respect. Everyone we were in contact with was very helpful and friendly. Alton Trainum in particular went above and beyond the ca excellent in every respect. Everyone we were in contact with was very helpful and friendly. Alton Trainum in particular went above and beyond the call of duty to facilitate the repair and bring the process to a satisfying conclusion. A very positive experience! More

Have always gotten quick great maintenance. This past week took longer as they were really busy. This past week took longer as they were really busy. More

Exceptional customer service. My service advisor Willy kept me informed of the progress of my service. My service advisor Willy kept me informed of the progress of my service. More