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Crown Acura Richmond
Richmond, VA
903 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
September 15, 2026
Great customer service from the greetings to finalizing
the purchase transaction. Did not feel pressured to make a decision. Knowledgeable staff answered all of my questions. A great experience overall.
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by phicks51
Employees Worked With
Keyshawn , Kevin Johnson
September 02, 2026
Very thankful for the employee that helped me.
He was very knowledgeable, helpful and patient
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by Carleymw22
Employees Worked With
KeiShaun Cotman, Matt Perry
August 24, 2026
Awesome customer service!
Our sales associate KeiSean was attentive but not pushy. He listened and made appropriate suggestions.
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by G
Employees Worked With
KeiSean Cotman 5 stars, Anthony Easter, Josh Alford, Shaun Chapman
Dealership Inventory (173 Vehicles)
