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Sales Department
Crown Acura Richmond is a six-year recipient of Acura's highest honor: The Dealership of Distinction Award. Stop by and find out why!
Crown Acura of Richmond offers a large selection of New Acuras along with an extensive array of Acura Certified and Crown Certified Pre-owned vehicles. We thrive on customer service and will do what it takes to earn your business! Come see how Crown Acura can serve your automotive purchasing needs. Call today to schedule your visit!
Crown Acura of Richmond is open the last two Sundays if every month, from 12 noon to 5 p.m.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 30, 2020
"Since my original purchase in 2002, I have always been..."
- Jack hSince my original purchase in 2002, I have always been pleased with the the service associate Mike Mereu. I feel that I have always been treated with respect and told the truth about my vehicle’s condition. He has guided through the best recommendations which has lead me to a 350,000 mile odometer reading.
Read MoreEmployees Worked With
Mike Mereu
September 01, 2020
"Thomson was fantastic. He new a lot about the vehicle..."
- InsourceThomson was fantastic. He new a lot about the vehicle and really tried to keep the buying process on task. The whole team was great!
Read MoreAugust 31, 2020
"Excellent experience for test drive then purchase. Only..."
- Bhoward636Excellent experience for test drive then purchase. Only complaint, Wesley disappeared for about 30 minutes during transfer process without saying he’d be gone that long. Everything went on schedule.
Read MoreEmployees Worked With
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Shuttle Service
- Television
- Valet Parking
- Vending Machines
