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Crown Acura Richmond
4.7
317 Lifetime Reviews
8704 West Broad Street, Richmond, Virginia 23294 DirectionsSales: (804) 977-3402
Service: (804) 977-3402
Parts: (804) 977-3402
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
December 11, 2019
"Awesome team at Crown Acura"
- joeyang81I had a wonderful experience from the moment I walked in to the moment I left with my new vehicle. I never felt pressured and they all were so accommodating. I very much enjoyed working with Stephen because his level of customer service was more than I could have asked for. He even came in on his day off to help me with my purchase. Josh was very patient with me, especially because I had to communicate mostly via email and I know how slow and frustrating that can be. He was prompt and always provided me the information that I requested. Michael was very patient and took his time explaining the paperwork and the optional warranties. I was very comfortable with everyone and will definitely be coming back for my next vehicle purchase.
Read MoreDecember 11, 2019
"Crown Acura has a wonderful team. They’re very polite and..."
- Jbetts580Crown Acura has a wonderful team. They’re very polite and thoughtful. I brought my car in for an issue I’ve been having and they took care of the problem right away! During my wait, I was offered water and a variety of snacks. I love my Crown Acura crew!!!
Read MoreDecember 09, 2019
"New Purchase "
- ganga.atturuIt was a great experience to buy a vehicle from Crown Acura, Everyone is cooperative and tried to give as much information about purchase, At the time of paperwork, he went each item to make sure I understood and clear before signing anything, After paperwork He game complete demo instructions, functionality new features of the Car. He is a very knowledgeable and fair person. We are very glad to have such a nice dealer around Glen Allen. I will recommend my friends Step in first at Crown Acura without second taught.
Read MoreFeatured Inventory
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Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Shuttle Service
- Television
- Valet Parking
- Vending Machines
