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Crown Acura Richmond

4.7

317 Lifetime Reviews

8704 West Broad Street, Richmond, Virginia 23294
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Top Reviewed Employees

Kelcey Thacker at Crown Acura Richmond

Kelcey Thacker

Sales Consultant
5.0
Anthony Easter at Crown Acura Richmond

Anthony Easter

Sales
5.0
Michael  Schuler at Crown Acura Richmond

Michael Schuler

Sales
5.0
Stephen Anokye-Boateng at Crown Acura Richmond

Stephen Anokye-Boateng

Client Advisor
5.0

Latest Reviews

December 11, 2019

"Awesome team at Crown Acura"

- joeyang81

I had a wonderful experience from the moment I walked in to the moment I left with my new vehicle. I never felt pressured and they all were so accommodating. I very much enjoyed working with Stephen because his level of customer service was more than I could have asked for. He even came in on his day off to help me with my purchase. Josh was very patient with me, especially because I had to communicate mostly via email and I know how slow and frustrating that can be. He was prompt and always provided me the information that I requested. Michael was very patient and took his time explaining the paperwork and the optional warranties. I was very comfortable with everyone and will definitely be coming back for my next vehicle purchase.

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December 11, 2019

"Crown Acura has a wonderful team. They’re very polite and..."

- Jbetts580

Crown Acura has a wonderful team. They’re very polite and thoughtful. I brought my car in for an issue I’ve been having and they took care of the problem right away! During my wait, I was offered water and a variety of snacks. I love my Crown Acura crew!!!

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Employees Worked With

December 09, 2019

"New Purchase "

- ganga.atturu

It was a great experience to buy a vehicle from Crown Acura, Everyone is cooperative and tried to give as much information about purchase, At the time of paperwork, he went each item to make sure I understood and clear before signing anything, After paperwork He game complete demo instructions, functionality new features of the Car. He is a very knowledgeable and fair person. We are very glad to have such a nice dealer around Glen Allen. I will recommend my friends Step in first at Crown Acura without second taught.

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Employees Worked With

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Laptop Computers
  • Authorized Parts Store
  • Shuttle Service
  • Television
  • Valet Parking
  • Vending Machines
Crown Acura Richmond, Richmond, VA, 23294